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Chief Systems Engineer - job 4 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Join Visa as a Chief Systems Engineer and be at the forefront of our transformative journey in the Corporate IT group, based in the vibrant city of Austin. We are not just adopting the traditional IT methods; we are committed to becoming a fully-fledged engineering organization focused on enhancing customer experience. This pivotal role involves leading the development and launch of our global End User Technology strategy from concept through to delivery, with a keen eye on new technologies and open extensible platforms. You’ll be responsible for managing teams, overseeing operations, and ensuring all technology projects are executed seamlessly. Strong people management skills will be crucial as you grow and mentor a high-performing team. Moreover, your work will encompass risk management, information security, disaster recovery, and business continuity plans. With a focus on innovation and strategic partnerships, you’ll drive technical architecture while ensuring our compliance with industry standards like ITIL and ISO27001. We’re proud to offer a hybrid working model, allowing you to balance remote work with time spent in our office, fostering a collaborative environment. If you’re passionate about engineering excellence and want to make a significant impact at Visa, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the essential responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, your essential responsibilities include leading the development and execution of the global End User Technology strategy, managing teams for project demands, overseeing operations and technology projects, ensuring operational excellence, and driving technical architecture. You'll also establish policies for risk management and compliance while fostering innovation within the organization.

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What qualifications are required for the Chief Systems Engineer position at Visa?

To qualify for the Chief Systems Engineer position at Visa, candidates typically need a robust background in systems engineering, extensive experience in IT operations, and strong leadership skills. A deep understanding of risk management, information security, and compliance with industry standards such as ITIL and ISO27001 is also important. A degree in a relevant field is often preferred along with practical experience in managing large technology projects.

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What skills are important for a successful Chief Systems Engineer at Visa?

A successful Chief Systems Engineer at Visa should possess excellent leadership and people management skills, strong analytical abilities, and a deep understanding of both systems engineering and IT infrastructure. You will need to have experience with risk management, information security, and a willingness to embrace innovation while ensuring operational excellence and seamless project execution.

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Can you explain the hybrid work model for the Chief Systems Engineer role at Visa?

The Chief Systems Engineer role at Visa is designed to be hybrid, allowing you to work from both home and our Austin office. You’ll typically be expected to be in the office 2-3 days a week, promoting collaboration and team cohesion while still enjoying the flexibility of remote work based on business needs. This balance is aimed at fostering an innovative workplace culture.

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What opportunities for professional growth exist for a Chief Systems Engineer at Visa?

Working as a Chief Systems Engineer at Visa offers significant opportunities for professional growth and development. You will be part of a forward-thinking engineering organization, where you'll have the chance to mentor a high-performing team, lead transformative projects, and influence the technological direction of the company. Continuous learning and skill enhancement are actively promoted through various professional development initiatives.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with leading technology projects?

When answering this question, focus on specific projects you have managed, detailing your role in the planning, execution, and oversight phases. Highlight any challenges faced and how you overcame them while adhering to budget and timelines.

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How do you approach risk management in an IT environment?

In your response, explain your framework for identifying, assessing, and mitigating risks. Discuss any specific experiences where you successfully implemented risk management strategies, particularly in relation to information security and compliance.

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What is your experience with managing IT teams?

Share examples of your leadership style and your strategies for mentoring and growing high-performing teams. Discuss how you’ve fostered collaboration and innovation within your team environment.

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How do you ensure compliance with industry standards?

Discuss your familiarity with industry standards like ITIL and ISO27001. Provide examples of how you have implemented compliance measures in your previous roles to ensure ongoing adherence to these standards.

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What strategies do you use to drive innovation within a team?

Describe specific initiatives or programs you've implemented that encourage creative thinking and innovation among your team members. Provide examples of successful outcomes stemming from these strategies.

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Can you explain your familiarity with cloud technologies?

Highlight your experience with cloud platforms and how you have utilized them in your technology strategies. Discuss specific projects where you've integrated cloud solutions to enhance operations.

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Describe a time when you had to manage a tight deadline.

Give a detailed account of a specific instance where you successfully met a tight deadline. Discuss your planning process, how you prioritized tasks, and any tools or methods that helped you achieve the goal.

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How do you handle stakeholder communication during a project?

Elaborate on your communication strategies, emphasizing the importance of keeping stakeholders informed and engaged throughout the project lifecycle. Share any specific tools or techniques you use to facilitate this communication.

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What is your approach to system architecture design?

Discuss your methodology for system architecture design, including how you assess requirements, evaluate technologies, and ensure scalability and resilience in your designs. Provide examples to demonstrate your expertise.

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How do you stay updated with the latest technology trends?

Share your commitment to ongoing education in the tech field. Discuss the resources you rely on, such as industry publications, conferences, or professional networks, to remain informed about the latest trends and best practices.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9197 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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