Epic Certified Professional Billing Analyst

As an Epic Certified Professional Billing Analyst at Kyndryl, your primary responsibilities include developing and implementing efficient billing solutions, leading projects that enhance operational performance, and collaborating with cross-functional teams to ensure seamless integration of billing processes. You will leverage your Epic certification and project management experience to guide initiatives that are critical to our clients' success.

To qualify for the Epic Certified Professional Billing Analyst role at Kyndryl, you need to possess an active Epic Certification and have at least four years of recent build experience in Epic implementations. A Bachelor’s or Master’s degree in Computer Science, Healthcare, or a related field is preferred, along with additional Epic Certifications and project management experience, such as PMP Certification.

Kyndryl offers a comprehensive benefits package for the Epic Certified Professional Billing Analyst role, which includes medical and dental coverage, disability, retirement benefits, paid leave, and a performance-based discretionary annual bonus program. Additionally, we provide access to employee learning programs and opportunities for growth within our diverse and inclusive culture.

The work culture for Epic Certified Professional Billing Analysts at Kyndryl is inclusive and collaborative, where innovation is encouraged and every employee's contribution is valued. Kyndryl is committed to diversity, creating a supportive environment that allows employees to bring their whole selves to work and thrive both personally and professionally.

At Kyndryl, we prioritize the professional growth of our Epic Certified Professional Billing Analysts through robust training and development programs. Employees have access to industry-leading certifications, including Microsoft, Google, and Amazon, enabling them to enhance their skills and stay current with emerging technologies, thereby boosting their career advancement opportunities.

When addressing Epic billing projects, I start by conducting a detailed analysis of the client's requirements and existing systems. I focus on stakeholder alignment and ensure clear communication throughout the process, employing agile methodologies to adapt to changes efficiently while maintaining high standards of accuracy and compliance in billing practices.

In my previous roles, I've successfully led several Epic implementation projects where I utilized my billing expertise to enhance system performance. My hands-on experience with Epic software allows me to navigate complex issues effectively, which aligns perfectly with Kyndryl's goals of delivering top-notch billing solutions to clients.

I prioritize thorough planning and communication in managing projects. By setting clear timelines, milestones, and leveraging project management tools, I ensure all team members are aligned and accountable. Engaging stakeholders regularly throughout the project lifecycle helps to mitigate risks and adapt to unforeseen challenges.

To maintain my Epic certification and keep my knowledge current, I engage in continuous education through formal training programs, webinars, and attending industry conferences. Networking with other professionals also provides insights into best practices and emerging trends in the healthcare billing landscape.

My approach to troubleshooting during an Epic billing implementation involves a systematic diagnosis of issues by collaborating with team members and stakeholders. I use data analytics to identify the root cause, implement corrective actions, and document the findings to prevent reoccurrence, ensuring a smooth transition to operations.

When faced with conflicts within a project team, I believe in having open communication to understand differing perspectives. I facilitate discussions to mediate the conflict, focusing on shared goals and encouraging collaboration to create solutions. This approach helps build trust and strengthens team dynamics over time.

In a previous Epic project, we encountered significant data migration issues that delayed our timeline. I spearheaded a task force to analyze the discrepancies, coordinated with IT to rectify data inconsistencies promptly, and adjusted our project strategies, which ultimately helped us meet our revised deadlines.

Collaboration is crucial in my role as an Epic Certified Professional Billing Analyst; it enhances the quality of solutions we deliver. I actively work with cross-functional teams to blend technical and operational knowledge, ensuring that our billing systems are meticulously designed to cater to customer needs while maintaining compliance.

I keep a prioritized task list based on project deadlines, resource availability, and strategic objectives. Utilizing project management software helps manage workload effectively, while regular check-ins with my team ensure that we're addressing the most critical tasks and staying aligned with project goals.

I am drawn to the Epic Certified Professional Billing Analyst position at Kyndryl because I admire the company's commitment to innovation and inclusive culture. I am passionate about leveraging my skills in Epic implementations to enhance healthcare operations and deliver solutions that have tangible impacts on client success.