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Client Consulting Analyst, Visa Consulting and Analytics - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including issuers, merchant acquirers and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting team within VCA provides consulting services for Visa’s clients in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

We are currently looking for an Analyst to support the team on strategic consulting engagements within the community segment

The ideal candidate is a highly analytical individual with previous strategy, consulting and /or financial experience (payments experience a plus).

Typical projects may include:

  • How does a financial institution increase market share in consumer credit cards?
  • How should a credit card issuer use emerging technology to acquire the best customers?
  • How does a financial institution grow their credit card portfolio while mitigating credit risk?
  • How does a financial institution optimize their product offering?
  • How should a credit card issuer use digital and emerging technology to acquire and retain the best customers?

Responsibilities:

  • Play an integral role on a team of experienced professionals in delivering strategic consulting services to key Visa clients
  • Complete consulting engagements with other team members, including participating in interviews, analyzing confidential client data, and summarizing key findings
  • Conduct industry research and identify internal and external data resources to create custom analytics
  • Complete detailed analysis on client data and identify preliminary trends and themes in the data
  • Develop client-specific presentations which address executive needs and deliver presentations to clients and internal Visa partners
  • Play an integral role in the development of new consulting solutions and materials to train VCA team members
  • Monitor industry trends and contribute to the development of whitepapers on the impact to clients

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification

 

  • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualification

 

  • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • Previous consulting experience preferred
  • Excellent communication, story-telling and presentation skills
  • Exceptional analytical skills, with the ability to process and summarize large amounts of data into key strategic insights
  • Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
  • Proficient and ideally a power-user of spreadsheet and presentation tools
  • An interest in learning advanced analytics tools (SAS, R, Tableau, etc.)
  • An interest in payments, financial institutions or consumer lending a plus
  • An affinity for payments technology, FinTech and digital

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 89,900.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$119725 / YEARLY (est.)
min
max
$89900K
$149550K

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What You Should Know About Client Consulting Analyst, Visa Consulting and Analytics, Visa

As a Client Consulting Analyst at Visa Consulting and Analytics in New York, NY, you'll have the extraordinary opportunity to work with one of the world's leading payment technology companies. Visa's mission is clear: to connect people through the most innovative and secure payment network, allowing businesses and individuals to thrive. Within the Visa Consulting and Analytics team, you'll dive into strategic consulting engagements, applying your analytical prowess to address the unique challenges faced by our clients in the payments sector. Your role will involve collaborating closely with experienced professionals to analyze client data, conduct market research, and summarize key insights that drive growth and enhance profitability. Imagine being part of projects that help financial institutions expand their credit card market share or leverage emerging technologies to attract the best customers. We're looking for someone with a strong analytical background and a passion for the payments industry. By crafting tailored presentations for executives and monitoring industry trends, you'll play a pivotal role in shaping strategies that resonate. Besides, with a hybrid work model, you'll enjoy the flexibility of balancing remote work with in-office collaboration. Join Visa Consulting and Analytics and be part of a purpose-driven team dedicated to uplifting everyone, everywhere. Your journey begins here!

Frequently Asked Questions (FAQs) for Client Consulting Analyst, Visa Consulting and Analytics Role at Visa
What does a Client Consulting Analyst do at Visa Consulting and Analytics?

A Client Consulting Analyst at Visa Consulting and Analytics plays a crucial role in delivering strategic consulting services, focusing on analyzing client data, conducting industry research, and identifying trends to help drive growth and profitability for Visa's clients in the payments sector.

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What qualifications are needed for the Client Consulting Analyst position at Visa?

To qualify for the Client Consulting Analyst position at Visa, candidates typically need at least 2 years of work experience, preferably with a background in strategy, consulting, or finance. A Bachelor’s degree is required, and advanced degrees are preferred.

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What skills are essential for a Client Consulting Analyst at Visa?

Key skills for a Client Consulting Analyst at Visa include exceptional analytical abilities, strong communication and presentation skills, proficiency with spreadsheet tools, and a team-oriented attitude. Familiarity with advanced analytics tools such as SAS or Tableau is a plus.

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Does the Client Consulting Analyst role at Visa involve travel?

Yes, the Client Consulting Analyst role at Visa may require travel about 5-10% of the time, depending on the needs of the department and client engagements.

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What types of projects might a Client Consulting Analyst work on at Visa?

A Client Consulting Analyst can expect to work on projects including strategies to increase market share for financial institutions, optimizing product offerings, and leveraging digital technologies for customer acquisition in the payments space.

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What is the work environment like for a Client Consulting Analyst at Visa?

Visa offers a hybrid work environment for Client Consulting Analysts, allowing them to balance remote work with in-office collaboration. Employees are generally expected to work in the office 2-3 days a week to foster teamwork and communication.

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What are the career advancement opportunities for a Client Consulting Analyst at Visa?

At Visa, Client Consulting Analysts have multiple pathways for career advancement, with opportunities to move into senior consulting roles or specialized positions within the organization, particularly if they demonstrate strong analytical skills and effective client engagement.

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Common Interview Questions for Client Consulting Analyst, Visa Consulting and Analytics
Can you describe your experience in analyzing market data for strategic decision-making?

Demonstrate your analytical thinking by providing concrete examples of how you've used market data to inform business strategies. Share insights on how this data contributed to a greater understanding of client needs or improvements in profitability.

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How would you approach a project aimed at increasing market share for a financial institution?

Outline a structured approach that includes market research, competitor analysis, and identifying target demographics. Be sure to discuss methodologies for collecting and synthesizing data to deliver actionable recommendations for the client.

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What tools and technologies do you use for data analysis?

Mention specific analytical tools you’re proficient in, such as Excel, SAS, or Tableau, and provide context on how you've applied them to previous projects. Show your willingness to learn new tools to enhance your analysis capabilities.

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Can you give an example of a time when you had to present complex information to clients?

Share a particular experience where you simplified complex data or findings for a client presentation. Focus on how you crafted the narrative and visual elements of your presentation to effectively communicate critical insights.

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How do you stay updated with trends in the payments industry?

Detail your methods for staying informed about industry trends, such as reading industry journals, attending conferences, or following relevant online communities. This will demonstrate your enthusiasm and commitment to continued learning in the payments landscape.

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Describe a challenging project you worked on and the outcome.

Choose a project that showcases your problem-solving skills and ability to overcome obstacles. Highlight your role and the specific actions you took to ensure project success, emphasizing any metrics of achievement.

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What is your experience with client engagement and relationship management?

Discuss your approach to building and maintaining strong client relationships, including the importance of communication, establishing trust, and ensuring that clients feel understood and valued throughout the consulting process.

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How would you balance multiple projects with competing deadlines?

Talk about your organizational skills and time management strategies, such as prioritizing tasks, setting clear deadlines, and using project management tools to keep everything on track while ensuring quality work.

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Why do you want to work as a Client Consulting Analyst at Visa?

Reflect on Visa's vision and how it aligns with your personal and professional goals. Discuss your passion for the payments industry and how you believe your skills can help Visa achieve its aims and support its clients.

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What methods do you use to analyze and interpret financial data?

Provide insight into your analytical process, including any specific metrics or frameworks you use to assess financial data. Emphasize the importance of accuracy and detail in developing strategic insights for clients.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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