Director, Revenue and Billing Systems - job 8 of 20

The Director, Revenue and Billing Systems at Visa is responsible for translating the finance vision into a world-class technology end-state architecture, leading the execution of major initiatives in the revenue space, and managing the requirements development for finance revenue systems. This role requires close collaboration with IT, conducting user acceptance testing, and ensuring smooth client adoption.

To succeed as the Director, Revenue and Billing Systems at Visa, candidates typically need a strong background in finance and technology, along with experience overseeing large, complex global transformations. Strategic thinking, experience in an agile environment, and the ability to influence within a matrixed organization are also key qualifications for this role.

The Director, Revenue and Billing Systems plays a critical role in the Finance Velocity Office at Visa by implementing technology solutions that drive meaningful change. This position entails collaborating with various stakeholders to identify opportunities and accelerate the path towards building a world-class finance function.

The work environment for the Director, Revenue and Billing Systems at Visa is hybrid, with employees expected to be in the office 2-3 days per week based on leadership guidelines. This balance allows for collaborative work while still maintaining flexibility.

The Director, Revenue and Billing Systems at Visa will utilize various tools to manage workflows and updates, including Jira for agile project management. These tools will support in delivering projects efficiently and effectively to support the finance and billing systems.

To effectively translate Visa's finance vision into a technology architecture, I would start by engaging key stakeholders to gather input and insights. I would then analyze existing systems to identify gaps and opportunities for technology enhancements, ensuring alignment with business goals.

I have led various revenue system initiatives by first outlining clear objectives and success metrics. I prioritize agile methodologies to adapt to changes quickly and ensure persistently high user engagement through testing and feedback.

My approach to collaboration with IT and finance teams is built on transparency and clear communication. I focus on establishing common goals and utilizing collaborative project management tools to keep everyone in sync and empowered to contribute effectively.

User acceptance testing is critical in my project management process as it ensures the final product meets user expectations and business requirements. I involve end-users early and often, gathering valuable feedback to refine our approach before full deployment.

Identifying risks starts with thorough project planning and continuous assessment throughout the lifecycle. I maintain an open line of communication with team members and stakeholders, encouraging them to voice concerns that can be addressed promptly, and I devise mitigation plans focused on proactive solutions.

I foster a culture of continuous improvement by promoting open feedback, embracing agile principles to iterate quickly, and celebrating small wins as motivation. I also encourage team members to pursue professional development and share best practices with each other.

I have extensive experience working in agile environments, which includes leading sprints, managing backlogs, and using tools like Jira for project tracking. I appreciate the adaptability and responsiveness that agile methodologies provide in meeting the dynamic needs of the finance sector.

In a matrixed organization, I prioritize building relationships and trust among teams. I make it a point to listen actively, align on goals, and leverage my expertise to facilitate collaboration, effectively managing influence without direct authority.

In a previous role, I needed to secure buy-in from a key stakeholder on a new technology initiative. I presented data-backed insights and highlighted potential benefits for their department, which encouraged their support and ultimately facilitated a successful implementation.

When evaluating the success of finance technology implementations, I consider metrics such as user engagement, process efficiencies, cost savings, and alignment with key business objectives. Regularly reviewing these metrics ensures that we remain on track to deliver optimal value.