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Network, Endpoint, Cloud Product Manager - job 3 of 6

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Austin, TX office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Endpoint, Cloud Product Manager, Visa

We're excited to introduce the role of Network, Endpoint, Cloud Product Manager at Visa in Austin! If you have a passion for shaping technological infrastructure, this position is tailor-made for you. Our Workplace Technology services are vital to maintaining the efficiency and security of our corporate environment. In this role, you'll work closely with our Corporate Network, Client Engineering, and Cloud Engineering teams, all dedicated to delivering top-tier experiences. You'll manage project requests, facilitate product backlogs, and prioritize development to ensure we meet our business needs effectively. Collaboration is key—ensure seamless integration with various teams focused on enhancing user experience and security. Your analytical thinking and organizational skills will shine as you break down complex product requirements into actionable user stories. In this dynamic role, you’ll also derive insights from data to inform decision-making and lead cross-functional efforts to roll out new products and features. We’re looking for someone self-driven, creative, and capable of handling the intricacies of product management in a fast-paced setting. If you have significant experience in managing software/hardware solutions and a can-do attitude, we'd love to hear from you. Take this opportunity to contribute to innovative projects and help us redefine our technological landscape at Visa.

Frequently Asked Questions (FAQs) for Network, Endpoint, Cloud Product Manager Role at Visa
What are the primary responsibilities of a Network, Endpoint, Cloud Product Manager at Visa?

As a Network, Endpoint, Cloud Product Manager at Visa, your primary responsibilities include managing the intake process for project requests, maintaining a product backlog, and ensuring effective prioritization. You'll collaborate with CyberSecurity and various engineering teams to define product scope, oversee project requirements, and participate in sprint planning and retrospectives. Additionally, you'll be the central point of contact between business units and technical teams, driving the integration of new features and ensuring high-quality delivery.

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What qualifications are required for the Network, Endpoint, Cloud Product Manager role at Visa?

To be considered for the Network, Endpoint, Cloud Product Manager role at Visa, candidates should possess exceptional organizational and communication skills, have a background in customer/partner interaction, and demonstrate expertise in delivering software and hardware solutions. An analytical mindset, structured thinking, and creativity in problem-solving are essential. Experience within the technology sector, particularly in network and cloud environments, will greatly benefit potential candidates.

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How does collaboration work in the Network, Endpoint, Cloud Product Manager position at Visa?

Collaboration is fundamental to the Network, Endpoint, Cloud Product Manager position at Visa. You will work closely with teams from Corporate Network, Client Engineering, and Cloud Engineering. Regular interactions include overseeing engineering roadmaps, managing product backlogs, and ensuring that security requirements are met. This teamwork focuses on creating a secure, user-friendly technological infrastructure that meets the evolving needs of the business.

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What is the significance of user experience in the Network, Endpoint, Cloud Product Manager role at Visa?

User experience is critical for the Network, Endpoint, Cloud Product Manager role at Visa. As a manager, you will be tasked with understanding user needs to translate them into clear user stories for product features. Applying design thinking principles will help enhance the usability and overall quality of our technological solutions, ensuring that the products not only meet business requirements but also provide an exceptional experience for the end-users.

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What does success look like for a Network, Endpoint, Cloud Product Manager at Visa?

Success for a Network, Endpoint, Cloud Product Manager at Visa includes effectively managing the product lifecycle, from ideation to implementation, while ensuring seamless collaborations across teams. Achieving timely project delivery, maintaining high-quality standards, and driving user adoption of new features are key indicators of success. Additionally, leveraging data insights to influence product direction is crucial in contributing to the organization’s long-term vision.

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Common Interview Questions for Network, Endpoint, Cloud Product Manager
Can you describe your experience with managing software and hardware solutions?

When asked about your experience with managing software and hardware solutions, provide specific examples of projects you have worked on, detailing your responsibilities. Highlight methodologies used, such as Agile or Scrum, and emphasize your role in cross-team collaboration and product delivery.

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How do you handle prioritization of product features?

When discussing prioritization of product features, mention your approach to evaluating incoming project requests, including using metrics, feedback from stakeholders, and aligning with business goals. Provide an example of a situation where effective prioritization led to successful project outcomes.

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Give an example of a time you improved user experience in a previous role.

To effectively answer this question, recount a specific instance where you implemented user feedback to enhance a product. Discuss how you gathered data, analyzed user needs, and collaborated with teams to create solutions that significantly improved overall user satisfaction.

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How do you ensure effective collaboration among cross-functional teams?

In response to questions about collaboration, share strategies you use to foster teamwork, such as regular check-ins, open communication channels, and collaborative platforms. Provide an example of a project where cross-functional collaboration was key to its success.

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What role does data play in your decision-making process?

Discuss how you leverage data to inform decisions and prioritize features. Provide examples of metrics or analytics tools you use to derive insights, and how these insights influenced product development and strategic planning.

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Can you explain your approach to backlog management?

When discussing backlog management, describe your process for maintaining a prioritized backlog, including how you evaluate new requests and ensure they align with business objectives. Share any techniques you use for backlog grooming and stakeholder communication.

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Describe a challenging project you managed and how you overcame difficulties.

Choose a specific challenging project where you faced significant hurdles. Describe the obstacles in detail and explain the steps you took to address them, emphasizing your problem-solving skills and the lessons learned from the experience.

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What tools and methodologies do you prefer for product management?

When asked about tools and methodologies, share the specific software and frameworks you are familiar with, such as JIRA, Trello, or Agile methodology. Discuss how these tools enhance efficiency in managing product development processes.

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How do you keep yourself updated with industry trends and technologies?

In answering this question, mention the strategies you use, such as attending webinars, participating in professional networks, or reading industry-related publications. Stress the importance of continuous learning and how it impacts your role as a product manager.

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What do you believe is the most critical skill for a Network, Endpoint, Cloud Product Manager?

For this question, express your belief in the importance of communication skills as crucial for a Network, Endpoint, Cloud Product Manager. Discuss how effective communication facilitates collaboration across teams, ensures clarity in project delivery, and helps in building strong relationships with stakeholders.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 4, 2025

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