The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, have good understanding of product development lifecycle.
Job Scope:
Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
Create use cases, customer stories, and product requirements to articulate desired features and functionality
Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
Support and at times lead our international market expansion initiatives
Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you a passionate Product Analyst looking to make a significant impact in the heart of Austin? At our innovative tech company, we’re on the lookout for someone who thrives in fast-paced, ambiguous environments and can juggle multiple projects with ease. You'll lead and manage complex deliverables, collaborating with various stakeholders and ensuring that their voices are heard in a dynamic atmosphere. As a Product Analyst, your talents will shine as you develop customer stories and product requirements that drive our features and functionality. You’ll also dive into the intricate world of payment facilitation and collaborate with cross-functional teams to ensure that we meet all regulatory requirements. Monitoring the performance of our platforms will be crucial as you analyze trends and lead initiatives to enhance customer experience. Plus, you’ll have the opportunity to support our international market expansion efforts! Your analytical skills will establish mechanisms to measure results, gather insights, and communicate with leadership about the value our digital efforts bring. Working closely with UX, engineering, and business teams, your role will bridge customer experience, business needs, and technological goals. As this is a hybrid position, you’ll enjoy a blend of office and remote work, topsy-turvy with exciting projects to sink your teeth into. If you’re a motivated self-starter looking to lead the charge in driving product success, we can’t wait to hear from you!
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