Senior Director, Strategy & Planning NA Risk - job 26 of 26

The Senior Director, Strategy & Planning at Visa Risk is responsible for shaping the strategic direction of the North American Risk organization. This includes partnering with key Risk leaders to outline objectives, managing logistics for critical events, and contributing to the design of impactful MIS reporting. The role also involves preparing communications for leadership updates, fostering collaboration with regional teams, and overseeing business operating rhythms, all aimed at achieving Visa’s business and risk objectives.

To be successful in the Senior Director, Strategy & Planning position at Visa Risk, candidates should possess extensive experience in strategic planning, risk management, and cross-functional leadership. A strong analytical mindset, exceptional communication skills, and the ability to inspire teams are crucial. Familiarity with business operating rhythms and experience in collaborating with finance and technology teams are also essential qualifications.

The Senior Director, Strategy & Planning plays a key role in planning, scheduling, and coordinating major events such as the Quarterly Regional Risk Committee and the NA Risk Executive Council. This involves not only logistics management but also content creation that drives strategic discussions and decisions within the North American Risk organization.

In the Senior Director, Strategy & Planning role at Visa Risk, technology is integral to enhancing risk management capabilities. The director assesses new technology opportunities and collaborates with Technology teams to ensure that systems meet the evolving needs of ecosystem risk, thus driving operational efficiency and effectiveness within the organization.

The work culture for the Senior Director, Strategy & Planning at Visa Risk is dynamic and collaborative. This hybrid role emphasizes teamwork, creativity, and innovation, encouraging leaders to challenge the status quo and inspire excellence within their teams and business partners, all while fostering strong interdepartmental relationships.

When answering this question, provide specific examples of past strategic planning efforts and how they impacted risk management outcomes. Highlight your method of developing actionable plans, collaborating with teams, and your approach to overcoming challenges.

Discuss your decision-making process for prioritization, emphasizing the importance of aligning initiatives with broader business objectives. Use specific instances where your prioritization led to improved outcomes.

Provide a detailed example that showcases your leadership style and ability to motivate diverse team members. Emphasize clear communication and collaboration tactics that helped achieve the goal efficiently.

Talk about your philosophy regarding operational efficiency, including any methodologies you have used, such as Lean or Six Sigma. Mention successful projects where you implemented improvements and measured outcomes.

Share a specific scenario that highlights your problem-solving skills. Discuss the challenges faced, your actions, and the results, demonstrating your capacity to navigate complex risk environments.

Explain your strategies for maintaining open lines of communication, including regular updates, feedback mechanisms, and the use of technology to ensure alignment. Mention any tools or practices you find effective.

Highlight your experience using data analytics to inform decisions. Talk about the types of data you rely on and how it's influenced strategies and operational improvements in past positions.

Discuss your vision for innovation in risk management, including how you encourage team members to propose new ideas and pilot programs. Share examples where innovation led to successful outcomes.

Talk about your commitment to continuous learning and professional development, such as attending industry conferences, reading relevant journals, and participating in professional networks, demonstrating your proactive approach to staying informed.

Emphasize the importance of building trust and maintaining open communication. Share specific practices you use to engage stakeholders regularly and cultivate strong partnerships that support organizational goals.