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Senior Director, Strategy & Planning NA Risk - job 24 of 26

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Exceptional strategic thinker and enablement leader that will drive the overall productivity and effectiveness of the NA Visa Risk organization.

Provide thought leadership across strategic initiatives and planning  focused on the design, delivery, and effectiveness of the NA Risk overall organization.

The role is tasked with challenging the status quo, driving the organization to think and work differently, while inspiring excellence in themselves, their team, and their business partners.

Responsibilities

  • Partner with NA RRO and Risk leaders to frame the strategy and objectives for the team with an emphasis on developing appropriately prioritized and actionable plans that will drive the Visa’s business and risk objectives.
  • Manage and serve as a key contributor to the content, planning, scheduling, coordination, and logistics of key NA Risk events including, but not limited to, the Quarterly Regional Risk Committee, Quarterly Business Review, NA Risk Executive Council,  and Quarterly Business Review.
  • Drive the development of and serve as a key contributor to the content of powerful MIS and reporting for the benefit of our NA Risk and business partners.
  • Drive the preparation and provide key input into the content for bi-weekly leadership, monthly all staff, and Bi-weekly business updates to Global Risk and North America leadership teams.
  • Establish strong working relationships with the other regional teams to drive operational improvements and ensure adoption of best practices across the globe.
  • Manage key business operating rhythms including quarterly revenue and expense reporting, annual planning, outlook exercises, in partnership with Finance
  • Assess new capability opportunities and develop business case and vision for enhancements in partnership with Technology and platform owners
  • Understand the evolving needs and challenges of ecosystem risk and ensure the technology platform is tailored to meet those needs.

Exceptional strategic thinker and enablement leader that will drive the overall productivity and effectiveness of the NA Visa Risk organization.

Provide thought leadership across strategic initiatives and planning  focused on the design, delivery, and effectiveness of the NA Risk overall organization.

The role is tasked with challenging the status quo, driving the organization to think and work differently, while inspiring excellence in themselves, their team, and their business partners.

Responsibilities

  • Partner with NA RRO and Risk leaders to frame the strategy and objectives for the team with an emphasis on developing appropriately prioritized and actionable plans that will drive the Visa’s business and risk objectives.
  • Manage and serve as a key contributor to the content, planning, scheduling, coordination, and logistics of key NA Risk events including, but not limited to, the Quarterly Regional Risk Committee, Quarterly Business Review, NA Risk Executive Council,  and Quarterly Business Review.
  • Drive the development of and serve as a key contributor to the content of powerful MIS and reporting for the benefit of our NA Risk and business partners.
  • Drive the preparation and provide key input into the content for bi-weekly leadership, monthly all staff, and Bi-weekly business updates to Global Risk and North America leadership teams.
  • Establish strong working relationships with the other regional teams to drive operational improvements and ensure adoption of best practices across the globe.
  • Manage key business operating rhythms including quarterly revenue and expense reporting, annual planning, outlook exercises, in partnership with Finance
  • Assess new capability opportunities and develop business case and vision for enhancements in partnership with Technology and platform owners
  • Understand the evolving needs and challenges of ecosystem risk and ensure the technology platform is tailored to meet those needs.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 
  • Knowledge of the payments industry and experience in risk function is a plus
  • Experience with strategic analysis
  • Inspirational leader with strong collaboration skills and proven ability to work cross functionally with diverse business unit leaders
  • Successful track record of impeccable organizational abilities, validated business insight and client experience
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing with executive level presentation and communication experience
  • Developed consulting skills enabling the individual to work with others to elicit information, to think objectively and analytically and to influence outcomes positively
  • Fact-based and data-driven problem solver with the ability to evaluate alternative courses of action and make sound management decisions

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160,000.00 to 312,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$236250 / YEARLY (est.)
min
max
$160000K
$312500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director, Strategy & Planning NA Risk, Visa

Join Visa as the Senior Director, Strategy & Planning for the North America Risk organization and be part of a visionary team dedicated to revolutionizing the payments landscape. In this hybrid role based in Austin, TX, you will not only drive the strategic direction of the NA Risk organization but also inspire excellence across the board by challenging conventional approaches. Your mission is to develop actionable plans with the NA RRO and Risk leaders that advance Visa's business and risk objectives. You will manage logistics for pivotal NA Risk events like the Quarterly Regional Risk Committee and provide impactful insights through comprehensive reporting for stakeholders. Building strong relationships with regional teams will be second nature to you, as you work to enhance operational efficiencies and implement best practices globally. Your expertise in strategic analysis and capacity to foster collaboration will be vital as you navigate the evolving challenges faced in the ecosystem of risk. At Visa, we're all about making a meaningful impact—join us and help shape the future of secure, innovative payments while enjoying a fulfilling work-life balance.

Frequently Asked Questions (FAQs) for Senior Director, Strategy & Planning NA Risk Role at Visa
What are the responsibilities of the Senior Director, Strategy & Planning at Visa?

The Senior Director, Strategy & Planning at Visa plays a pivotal role in shaping the NA Risk organization. This includes developing strategic objectives, managing key events, creating impactful reporting, and enhancing global operational practices. You’ll partner closely with leaders to prioritize plans that drive Visa's objectives and effectively communicate complex ideas.

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What qualifications are required for the Senior Director, Strategy & Planning position at Visa?

Candidates for the Senior Director, Strategy & Planning role at Visa should ideally have over 12 years of experience, with a Bachelor’s degree or more, including a strong background in payments and risk functions. Advanced degrees like an MBA or PhD, along with a proven track record of strategic analysis and leadership skills, will set you apart.

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How does Visa support professional development for a Senior Director in Strategy & Planning?

Visa encourages continuous professional growth for the Senior Director, Strategy & Planning through comprehensive training programs and opportunities to lead strategic initiatives. You'll also benefit from mentoring across departments, as well as access to industry insights that enhance your leadership capabilities.

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What is the work environment like for a Senior Director at Visa?

The work environment for a Senior Director, Strategy & Planning at Visa is dynamic and collaborative, with a hybrid work model that includes in-office days. Employees typically enjoy the blending of engaging team discussions with the flexibility of remote work, promoting both productivity and work-life balance.

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What kind of travel is expected for the Senior Director, Strategy & Planning role at Visa?

As the Senior Director, Strategy & Planning, limited travel of 5-10% is anticipated. This may include trips to collaborate with other regional teams, attend key risk events, and further establish strong relationships with business partners across the globe.

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Common Interview Questions for Senior Director, Strategy & Planning NA Risk
What strategic frameworks do you believe are essential for the Senior Director role in risk management?

When discussing strategic frameworks, it’s crucial to highlight models like SWOT analysis and the Balanced Scorecard, which can guide decision-making in risk management. Explain how you’ve used these frameworks in the past to analyze situations and establish actionable goals.

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How do you leverage data to inform strategic planning as a Senior Director?

Emphasize your proficiency in data analysis by discussing how you collect insights from MIS reports. Explain your approach to evaluating data trends, which informs decision-making, and helps align strategies with Visa’s goals.

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Can you provide an example of a time you challenged the status quo within an organization?

Share a specific scenario where you implemented a new strategic initiative that significantly improved efficiency or outcomes. Focus on the objections you faced, how you navigated them, and the eventual success of your initiative.

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How do you establish relationships with key stakeholders in a senior leadership role?

Highlight your collaborative mindset. Discuss how proactive communication, regular check-ins, and inclusive decision-making have helped you establish strong relationships with stakeholders in previous roles.

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What is your experience with leading cross-functional teams?

Share your approach to leading cross-functional teams by discussing communication and alignment on shared goals. Provide specific examples of successful collaboration that led to enhanced outcomes for the organization.

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How do you manage multiple priorities in a fast-paced environment as a Senior Director?

Talk about your organizational skills and tools you use to stay on track. Mention specific approaches, such as prioritization frameworks, delegation strategies, and how you balance short-term responsibilities with long-term strategic initiatives.

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How do you ensure that risk management strategies at Visa align with business objectives?

Explain your philosophy on aligning department objectives with broader business goals, incorporating methods such as strategic mapping, stakeholder engagement, and regular performance reviews to ensure sync across the organization.

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What role does technology play in enhancing risk management strategies?

Discuss your belief in leveraging technology for risk management. Talk about tools or systems you've implemented that improved efficiency or reporting and how they address the evolving challenges in today's payment ecosystems.

Join Rise to see the full answer
How do you prepare for and present content in leadership meetings?

Share your approach to preparing for leadership meetings: thorough research, creating clear and concise presentations, and practicing delivery. Emphasize the importance of addressing the audience’s expectations and feedback.

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What inspires you to excel in a leadership position at Visa?

Discuss your passion for the payments industry and how Visa’s mission resonates with your personal values. Highlight how this drives your commitment to inspire your team and make a positive impact in the field.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
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Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
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Equity
Paternity Leave
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Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
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Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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