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Senior Manager, Client Consulting, Visa Consulting & Analytics, Brazil

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Responsibilities:

  • Consulting Project Management: Lead the execution of consulting projects from start to finish, ensuring high-quality deliverables, on time and within budget.
  • Strategy Implementation: Contribute to the successful implementation of the company's strategy in the Brazilian market, ensuring that consulting activities positively impact clients' business goals.
  • Proactive Identification of Client Needs: Identify and anticipate client needs proactively by monitoring emerging digital industry trends and maintaining open communication channels with all stakeholders.
  • Process Automation: Optimize consulting execution through continuous process automation, improving efficiency, output quality, and customer satisfaction.
  • Data Analysis: Utilize data analytics to discern industry trends and consumer behavior, providing meaningful insights for decision-making and strategy formation.
  • Collaboration with Functional Teams: Collaborate effectively with other functional teams to ensure a cohesive strategy and holistic project implementation.
  • Creation of Scalable Methodologies: Support the creation of holistic and structured consulting playsets, promoting scalable go-to-market methodologies and leveraging standardized workflows.
  • Promotion of Digital Transformation: Act as a driving force for digital transformation and change, inspiring colleagues and clients to embrace innovative digital practices.
  • Best Practices and Knowledge Sharing: Promote the cross-pollination of best practices across all teams and projects to standardize processes and share knowledge.
  • Collaboration with the Fintech Ecosystem: Collaborate with the broader fintech and digital ecosystem to incorporate external perspectives in developing client-centric solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

· Bachelor's degree required, ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance…).

· Master’s Degree in related fields a plus.

· 5 years above experience in Payment Industry, Consulting, Strategy, or Financial institutions

· Problem solving ability with strategic focus on influencing incremental growth. Understanding of card and payment P&L and critical factors driving profitability.

· Strong analytical skills, with demonstrated intellectual and analytical rigor.

. Strong team leadership skills with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization

· Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.

· Excellent communication, story-telling and presentation skills

· Team player with agile focus.

· Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.

· English and Spanish.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Senior Manager, Client Consulting, Visa Consulting & Analytics, Brazil, Visa

Join Visa Consulting & Analytics as a Senior Manager, Client Consulting in São Paulo, Brazil, and become a pivotal force in our mission to uplift everyone, everywhere. In this exciting role, you’ll take charge of consulting project management, ensuring that we deliver high-quality solutions that meet our clients' needs on time and within budget. As you leverage your 5+ years of experience in the payments industry or consulting, you'll be instrumental in implementing strategies that foster business growth for our clients. You'll proactively identify client needs, utilizing your strong analytical skills to predict industry trends and consumer behaviors, ensuring our consulting practices are always ahead of the curve. Besides managing projects, you'll be a champion of digital transformation, collaborating with cross-functional teams and the fintech ecosystem to deliver innovative, client-centric solutions. Visa’s culture thrives on shared knowledge and best practices, so you’ll be encouraged to promote standardization and collaboration among teams. With a degree in a quantitative field and a passion for strategy, you’ll thrive in our hybrid work environment, balancing remote work with the energy of our office. If you’re ready to make a meaningful impact and grow your career within a global leader in payments technology, we’d love to have you on board at Visa.

Frequently Asked Questions (FAQs) for Senior Manager, Client Consulting, Visa Consulting & Analytics, Brazil Role at Visa
What are the responsibilities of the Senior Manager, Client Consulting at Visa Consulting & Analytics?

The Senior Manager, Client Consulting at Visa Consulting & Analytics is responsible for leading consulting projects, managing strategy implementation, and identifying client needs in the Brazilian market. This involves using data analysis to uncover industry trends, collaborating with functional teams, and promoting best practices to ensure successful, client-centric solutions.

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What qualifications are required for the Senior Manager, Client Consulting position at Visa?

To qualify for the Senior Manager, Client Consulting position at Visa Consulting & Analytics, candidates should hold a Bachelor's degree, ideally in a quantitative field such as engineering or finance. A Master’s degree is advantageous, alongside a minimum of five years of experience in the payments industry or consulting, with strong analytical, communication, and problem-solving skills.

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What skills are necessary for success in the Senior Manager role at Visa?

Success as a Senior Manager in Client Consulting at Visa requires skills in strategic thinking, analytical rigor, and effective communication. Candidates should be self-motivated, results-oriented, and possess strong leadership capabilities to drive team collaboration in a matrixed environment.

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How does Visa support digital transformation in the Senior Manager, Client Consulting role?

As a Senior Manager, Client Consulting, you will play a key role in driving digital transformation at Visa. This includes inspiring clients and colleagues to embrace innovative digital practices, utilizing data analytics for strategic insights, and advocating for process automation to improve efficiency and customer satisfaction.

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What is the work environment like for the Senior Manager, Client Consulting at Visa?

The work environment for the Senior Manager, Client Consulting at Visa is hybrid, meaning you can alternate between remote work and office days. Employees are encouraged to work from the office 2-3 days a week, fostering collaboration and maintaining a connection with the team while also enjoying the flexibility of remote work.

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Common Interview Questions for Senior Manager, Client Consulting, Visa Consulting & Analytics, Brazil
Can you describe your experience in managing consulting projects?

When answering this question, focus on specific projects you've managed, outlining your role, the challenges you faced, and how you ensured successful outcomes. Highlight your ability to meet deadlines and budgets while maintaining the quality of deliverables.

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How do you identify and address client needs?

Discuss your methods for engaging clients, such as conducting regular feedback sessions and staying abreast of industry trends. Emphasize a proactive approach to understanding client pain points and tailoring solutions that drive success.

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What role does data analysis play in your consulting strategy?

Explain how you leverage data analysis to inform business decisions, provide insights into consumer behavior, and guide strategy formulation. Share examples of data-driven decisions you've made in previous roles that led to significant outcomes.

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How do you promote best practices within consulting teams?

Talk about your approach to knowledge sharing and collaboration, including how you encourage cross-pollination of ideas and standardization of methodologies among teams to foster a culture of continuous improvement.

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What is your experience with digital transformation projects?

Describe specific initiatives involving digital transformation that you've led or contributed to. Highlight the impact these projects had on efficiency and client satisfaction, showcasing your ability to drive change.

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Can you discuss a time you faced a significant challenge in a project?

Utilize the STAR method (Situation, Task, Action, Result) to recount a challenging scenario. Focus on the steps you took to navigate the obstacle and the positive results that followed, showcasing your problem-solving skills.

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How do you handle conflicting priorities in a consulting environment?

Share your strategies for prioritizing tasks and projects, emphasizing your ability to communicate with stakeholders and adapt to shifting demands while maintaining quality and timelines.

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How do you foster collaboration across functional teams?

Explain your approach to building relationships within and across teams, including how you facilitate communication and ensure that everyone is aligned towards common goals and objectives.

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What strategies do you employ to ensure projects are completed on time and within budget?

Discuss your project management techniques, such as using tools for tracking progress, conducting regular check-ins, and your methods for addressing any potential delays or budget overruns before they escalate.

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What motivates you in a leadership role at Visa?

Reflect on your passion for mentoring team members, driving results, and contributing to Visa's overarching mission of innovation and excellence in the payments industry. Share how this mission aligns with your personal values and career goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
December 28, 2024

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