Job details

Implementation Manager

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What you’ll do:

Serve as technical expert on implementations of Iodine Software solutions.
Monitor and report on the progress of implementation projects, identifying and mitigating risks as they arise.
Synthesize and understand complex data sets from new clients and ensure client information is mapped to the Iodine system
Configure, test, and deploy hosted customer implementations of our software
Assist in the deployment of upgrades of our software for entire client base
Collaborate with product and engineering teams to continuously improve the offering
Partner with client experience team to ensure solutions are aligned with long-term strategy
Lead technical customer calls and meetings
Identify dependencies and communicate consistently with project team to ensure smooth & timely deployments
Provide ongoing business and technical support to existing customers
Work with marketing, development, and sales as needed to continuously improve customer satisfaction
Serve as technical SME on implementations

What we’d love to see:

3+ years of Implementation Experience of a SaaS product
Bachelor's Degree
3 years of Healthcare industry experience
High emotional intelligence and relationship skills, and an ability to read and adapt to ever evolving environments
Ability to manage multiple projects simultaneously in a fast-paced environment.
Strong technical acumen, with the ability to communicate complex technical issues in a clear and concise manner to non-technical stakeholders.
Strong SQL Skills
Experience with Healthcare Interoperability Standards (HL7, X12)
SAML Experience
Strong Knowledge and Experience integrating with EHR systems and healthcare data integrations is highly desirable.
Proficiency in tools such as Smartsheets, Jira, Confluence, Google Workspace, Slack, or similar platforms preferred
PMP certification preferred

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

What we offer:

Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.
Telehealth Services: Convenient access to telehealth services tailored for remote work.
Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.
Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.
Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.
Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.
Accident Insurance: Financial protection against unexpected accidents and critical health issues.
Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.
Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.
Pet Insurance: Affordable options for discounted pet insurance.
Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.
Employee Assistance: Confidential employee assistance program for personal and professional challenges.
Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.
Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin and on our website at www.iodinesoftware.com.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Implementation Manager , Iodine Software

We invite you to join Iodine as an Implementation Manager, where your work will contribute to transforming healthcare through innovative clinical AI technology. At Iodine, we pride ourselves on being one of Austin’s best places to work, fostering a collaborative environment where each team member can make a direct impact on patient care. As an Implementation Manager, you will play a key role in guiding clients through the deployment of our cutting-edge SaaS solutions. You'll collaborate closely with both clients and internal teams, ensuring seamless integration and outstanding customer satisfaction. Your day-to-day tasks will involve monitoring implementation projects, synthesizing complex data sets, and configuring our software to align with specific client needs. Your strong technical acumen and ability to translate complex information into clear, actionable insights will be instrumental in managing multiple projects in our fast-paced environment. We seek individuals with healthcare and implementation experience who are eager to push the boundaries of what’s possible in healthcare. With a robust benefits package that includes comprehensive healthcare, professional development opportunities, and a supportive work culture, Iodine is the perfect place for passionate, driven professionals ready to make a difference. Join us in our mission to enhance healthcare processes and improve patient outcomes while being part of a tightly-knit and dynamic team. If you have the skills and ambition to thrive in this role, we would love to hear from you!

Frequently Asked Questions (FAQs) for Implementation Manager Role at Iodine Software

What responsibilities does the Implementation Manager at Iodine have?

As an Implementation Manager at Iodine, you'll serve as the technical expert overseeing the implementation of our software solutions. Your responsibilities include monitoring project progress, configuring, testing, and deploying hosted implementations, and ensuring client information is effectively integrated into the Iodine system. Additionally, you'll provide ongoing support to clients and collaborate with various teams to enhance our offerings.