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Senior Manager, Marketing Services N&B - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This is an exciting time to join N&B Marketing Services, as we strengthen our focus on deepening relationships with established Clients and growing our Regional business.

 

As part of the N&B Marketing team, the Senior Manager is responsible for business growth and client consultation to uncover needed product and payment marketing opportunities, sales, development of marketing plans to support client needs, and implementation of campaigns, events and sponsorship activations to ensure client satisfaction in the Regional segment.  Goals are focused on increasing Visa Marketing revenue, as well as demonstrating the value Visa Marketing brings to clients and cardholders.  Clients will include Regional Banks and Credit Unions, Fintech, Cobrand partners, internal stakeholders and colleagues and strategic relationships.  The Regional Marketing segment is a growing business within Visa and delivers value to clients through a range of services, from advisory to execution to sponsorships, via close partnerships with Visa Consulting & Analytics (VCA) and our sales organizations.

 

The ideal candidate understands the changing payments marketing environment, has credit/debit marketing experience, and is driven to create breakthrough work across all channels. The key to this job is having a focused strategic mindset, strong negotiations and communication skills, and client service mentality, along with an emphasis on measurement to demonstrate value added services provided.

As part of the N&B Marketing Services Regional team, the Senior Manager will be focused on leading the Marketing Activity for a portfolio of clients within the total Regional Marketing issuer segment.

 

Responsibilities

The Senior Manager will lead data-driven marketing initiatives for Visa’s Regional portfolio.  The strategies will drive Visa purchase volume, Value Added Services revenue and overall client engagement. 

  • Own and manage your work product with strong attention to detail and ability to prioritize competing needs/work sets.
  • Account management and strategy
  • Lead end-to-end negotiations with clients with clear focus on business growth
  • industry and Visa data, market research, best practices, etc. to gather and synthesize deep audience insights and deliver relevant recommendations to clients/stakeholders
  • Design and implement the successful execution of integrated B2C and B2B campaign activations, across multiple channels, including digital, social, OOH, experiential/event and point-of-sale
  • Coordinate communication with sales, legal, product, creative, experiential & media agencies and implement high-impact programs on-time and on-budget.
  • Optimize Visa Consumer and Commercial Marketing platforms/initiatives for clients to establish and deepen client relationships
  • Leverage Visa’s iconic sponsorship platforms (NFL, Olympics, FIFA World Cup), as appropriate, to achieve client and Visa’s objectives
  • Lead the measurement, analysis, and reporting of marketing program performance and its impact on business results
  • Develop, negotiate and manage marketing contracts
  • Develop and manage Value Added Services Revenue forecast for key clients
  • Budget management and financial discipline for all campaigns

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

- Experience in Marketing, Consulting and strategic partnership development, payments experience preferred
- Strong business & financial acumen, critical thinking, and problem-solving skills
- Strong project management, planning, teamwork, relationship-building skills and experience in leading through influence
- Experience in managing creative, experiential, media, and social/digital agency partners
- Ability to generate and manage work-back timelines and navigate risks/obstacles
- Excellent written and verbal communication skills
- Proficient on all Microsoft products including Excel, Word, and Outlook
- Advanced level PowerPoint required

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Marketing Services N&B, Visa

If you're ready to take your marketing career to new heights, Visa is excited to announce an opening for a Senior Manager, Marketing Services N&B in beautiful Stockholm, Sweden. This is not just another job – it's an opportunity to make a real impact in an innovative company that leads the world in payments and technology. As a Senior Manager in our N&B Marketing Services team, you'll play a pivotal role in enhancing our relationships with established clients and growing our Regional business portfolio. Your clear focus on client consultation will uncover new product and payment marketing opportunities, allowing you to develop comprehensive marketing plans that truly resonate with client needs. You'll implement campaigns and events designed to bring our services to life while ensuring client satisfaction. Your knack for strategic thinking, strong communication skills, and understanding of the payments marketing environment will be essential as you lead various client engagements, from regional banks and credit unions to fintech companies. Emphasizing measurement and insights, you'll collaborate closely with stakeholders and partners to demonstrate the value that Visa Marketing provides. If you have experience in credit or debit marketing and a passion for creating innovative solutions across multiple channels, we can't wait to see what you'll bring to the team! Join us and experience Life at Visa where opportunity meets purpose.

Frequently Asked Questions (FAQs) for Senior Manager, Marketing Services N&B Role at Visa
What are the responsibilities of the Senior Manager, Marketing Services N&B at Visa?

As a Senior Manager, Marketing Services N&B at Visa, your responsibilities include leading data-driven marketing initiatives, managing account strategies, conducting negotiations with clients, and implementing large-scale B2C and B2B campaigns. You will analyze audience insights to develop relevant recommendations and ensure that all marketing programs deliver high-impact results that align with Visa's objectives.

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What qualifications do I need to be a Senior Manager, Marketing Services N&B at Visa?

To be considered for the Senior Manager, Marketing Services N&B position at Visa, candidates should have substantial experience in Marketing, Consulting, and strategic partnerships within the payments industry. Essential skills include strong business acumen, project management experience, and excellent verbal and written communication skills, along with proficiency in Microsoft products.

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How does the Senior Manager contribute to Visa's Regional Marketing growth?

The Senior Manager, Marketing Services N&B plays a crucial role in driving Visa's Regional Marketing growth by managing client relationships, optimizing marketing initiatives, and implementing strategies that increase purchase volume and client engagement. You'll collaborate with various teams to deliver tailored solutions that enhance client satisfaction and strengthen Visa's position in the marketplace.

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What type of clients will the Senior Manager, Marketing Services N&B interact with?

In the role of Senior Manager, Marketing Services N&B, you will engage with a diverse client base, including Regional Banks, Credit Unions, Fintech firms, and Cobrand partners. You'll be responsible for building strong relationships and ensuring that Visa's marketing services align with their business objectives.

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What does a typical workday look like for a Senior Manager, Marketing Services N&B at Visa?

A typical workday for a Senior Manager, Marketing Services N&B involves strategic planning sessions, collaboration with internal stakeholders, and client meetings to discuss marketing strategies. You'll also manage campaigns, analyze performance metrics, and work with creative partners to ensure high-quality execution of marketing initiatives.

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Common Interview Questions for Senior Manager, Marketing Services N&B
Can you describe your experience with client management as a Senior Manager?

When discussing your client management experience, focus on your approach to building relationships, understanding client needs, and delivering tailored solutions. Share examples of successful campaigns or initiatives you've led that resulted in measurable client satisfaction and business growth.

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How do you prioritize competing marketing projects in your role?

To answer this, explain your process for prioritizing tasks based on urgency, impact, and alignment with strategic goals. Discuss how you leverage collaboration tools and communication with your team to ensure efficient project management.

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What strategies have you used to drive engagement in marketing campaigns?

Discuss specific strategies you have implemented to enhance engagement, such as utilizing data analytics to inform targeting, personalizing content, or employing a multi-channel approach. Highlight how these strategies improved client or campaign outcomes.

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How do you stay updated with changes in the marketing and payments industry?

Share the resources and networks you utilize to stay informed about industry trends, such as webinars, professional organizations, or industry publications. Emphasize your commitment to continuous learning and adapting to market changes.

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Describe your experience with data-driven marketing initiatives.

Focus on the specific data-driven projects you've led, discussing the metrics you tracked, how you analyzed the data to derive insights, and the changes made to campaigns as a result. Highlight measurable outcomes and successes.

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What role does communication play in your success as a Senior Manager?

Explain how effective communication contributes to project management, team collaboration, and client satisfaction. Provide examples of how you've tailored your communication style to different stakeholders to ensure alignment and understanding.

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Can you discuss a challenging negotiation experience you faced?

Describe a specific negotiation where you faced challenges, detailing your approach to overcoming obstacles, integrating problem-solving skills, and how you ultimately succeeded in reaching a favorable agreement for both parties.

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How do you measure the success of your marketing campaigns?

Discuss the key performance indicators (KPIs) you track to measure success, including metrics like ROI, engagement rates, or lead generation. Explain the importance of analyzing these metrics to continuously refine marketing strategies.

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What tools and platforms do you typically use in your marketing efforts?

Mention the tools you're proficient with, such as CRM systems, marketing automation platforms, or analytics software. Highlight how these tools streamline your marketing processes and contribute to data-driven decisions.

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Why do you want to work for Visa as a Senior Manager, Marketing Services N&B?

Articulate your passion for marketing and how Visa’s mission aligns with your professional goals. Share specific reasons such as the innovative environment, commitment to inclusivity, or the opportunity to work on high-impact projects that influence the payments industry.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 23, 2025

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