Sr. Director - job 3 of 20

The Sr. Director at Visa will be responsible for overseeing the overall development lifecycle with significant bottom-line impact while leading multiple diverse technical teams. Key responsibilities include delivering complex products, collaborating with cross-geographical teams, building a culture of engineering excellence, managing technical debt, and prioritizing enhancements. The role also involves hiring and developing high-performing engineering teams, ensuring a strong client focus, and progressing Visa's modernization roadmap.

Candidates for the Sr. Director position at Visa should have a proven track record of leadership in technology and experience with complex integration projects. A background in payments or high-volume transaction systems is preferred. Familiarity with agile delivery practices and a strong ability to balance business demands while fostering innovative solutions are essential qualifications. Experience in mentoring and growing diverse teams is also critical for this role.

The Sr. Director at Visa promotes a culture of engineering excellence by influencing best practices across teams, focusing on quality, security, performance, scalability, and resilience. This role will involve close collaboration with various products and infrastructure teams to ensure that the highest standards are met. Additionally, the Sr. Director will prioritize mentorship and training, ensuring the continuous development of team members.

In the Sr. Director role at Visa, the development life cycle encompasses overseeing the entire process from ideation to delivery. This includes collaborating with product owners on strategic roadmaps, managing prioritization and delivery, ensuring incident and change management, and delivering products with complex interdependencies. The focus will be on delivering innovative solutions efficiently while balancing operational excellence and regulatory compliance.

The Sr. Director at Visa plays a pivotal role in impacting the Issuing Solutions platform by driving innovation and fostering the development of API integrations that enhance our value-added services. This role involves spearheading the design and modernization efforts of our core platform, expanding market reach, and growing client relationships by leveraging best-in-class technology solutions that address current and future business needs.

When answering this question, focus on specific examples where you successfully led technical teams through challenging projects. Highlight your leadership style, how you foster collaboration and drive innovation, and any outcomes that demonstrate your effectiveness in this leadership role.

Your answer should detail your method of assessing project complexity, impact, and resources required. Discuss any frameworks or tools you use to maintain oversight of multiple projects, ensuring all align with business goals and timelines.

Talk about your philosophy on engineering excellence. Discuss strategies like implementing best practices, continuous feedback loops, mentorship programs, and promoting a learning culture that encourages engineers to innovate and excel in their roles.

Select a relevant example where you led a team through a technical challenge. Explain the nature of the challenge, the steps you took to address it, the collaboration involved, and the final outcomes. Be sure to highlight the skills you utilized throughout the process.

Discuss your approach to conflict resolution, emphasizing communication and collaboration. Provide an example where you successfully mediated a conflict, leading to a better understanding and solution among team members.

In your response, highlight the importance of mentorship in developing talent within your teams. Discuss your strategies for mentoring individuals, including how you provide guidance, support career growth, and promote a strong culture of learning.

Outline your strategies for staying informed about industry trends. This may include attending conferences, networking with industry professionals, subscribing to relevant publications, and actively engaging with thought leaders to understand emerging technologies and best practices.

Select a specific instance where you delivered a product successfully despite tight time constraints. Emphasize your project management skills, team collaboration, and effectiveness in ensuring quality was maintained throughout the process.

Discuss your strategies for identifying and managing technical debt, including how you prioritize debt reduction within project planning. Mention any tools or frameworks you use to analyze and address technical debt effectively while maintaining project timelines.

Provide insights into your vision for the future of payments technology, touching on trends you anticipate, such as digital currencies, enhanced security measures, and the integration of AI. Articulate how your strategic direction aligns with these trends to drive innovation at Visa.