Sr. Director, Software Engineering (Fullstack) - job 5 of 24

The Sr. Director, Software Engineering at Visa holds a variety of key responsibilities including leading multiple development teams, driving the design and deployment of robust products, and ensuring compliance with engineering excellence standards. Additionally, this role involves collaborating with cross-functional teams to influence product strategy and roadmap, while fostering a culture of innovation and accountability within the engineering organization.

Candidates for the Sr. Director, Software Engineering role at Visa should possess a strong background in software development with extensive leadership experience. Proven skills in driving complex projects, nurturing engineering talent, and understanding business operations, regulatory compliance, and security requirements are essential. Candidates are expected to have a track record of delivering high-quality products at scale, making them a great fit for our team.

The Sr. Director, Software Engineering can influence product strategy at Visa by collaborating closely with product management teams. Through effective communication and a deep understanding of engineering capabilities, they can help prioritize development based on business needs, assess emerging technologies, and ensure that the products align with industry best practices.

The work culture at Visa for the Sr. Director, Software Engineering position is dynamic and collaborative. With a strong emphasis on inclusivity and innovation, leaders are encouraged to foster a supportive team environment where each member feels valued. The hybrid model allows for flexibility, empowering employees to balance their work-life commitments effectively while contributing to exciting projects.

The team dynamics for the Sr. Director, Software Engineering at Visa involve leading a multi-disciplinary group of software developers, AI and ML experts, and other engineers. Collaboration and mentorship are key, as leaders work to inspire their teams towards growth, accountability, and achieving strategic objectives together, ensuring all voices are heard and encouraged.

To ensure engineering excellence at a large scale, I focus on implementing best practices such as continuous integration and deployment, comprehensive testing strategies, and strong governance. It’s important to foster a culture where team members are encouraged to take ownership and suggest improvements, ensuring everyone contributes towards maintaining the highest standards.

My leadership style is collaborative and empowering. I believe in leading by influence and fostering an open environment where every team member can voice their ideas. I prioritize mentoring and development, ensuring my team members have clear paths for growth and feel supported in their roles.

I approach cross-functional collaboration by establishing clear communication channels and setting shared goals. Regular check-ins and meetings help in aligning product priorities and technical feasibility, ensuring all stakeholders are engaged and informed, ultimately contributing to project success.

To foster an inclusive team culture, I implement regular diversity training, encourage team-building activities that celebrate differences, and create an environment where everyone feels safe to express their ideas. I also ensure that hiring practices prioritize a diverse range of perspectives and backgrounds.

Handling project prioritization with stakeholders involves having clear discussions to understand their business objectives. I advocate for a data-driven approach, where we assess the potential impact of projects against company goals, helping stakeholders see the value in prioritizing specific developments.

Technology plays a pivotal role in enhancing FinTech solutions by enabling more secure, efficient, and customer-focused services. I believe in leveraging emerging technologies like AI and machine learning to drive innovation, streamline processes, and deliver exceptional user experiences that meet evolving market demands.

I mentor and develop my engineering team by providing regular feedback, setting personalized development goals, and encouraging participation in training and professional development opportunities. I emphasize the importance of continuous learning and provide the resources they need to grow in their careers.

In my previous role, we faced a critical scalability issue. I led a cross-functional team to conduct a thorough analysis, re-architecting certain components to improve performance. By facilitating open communication and collaboration, we successfully resolved the challenge and enhanced system reliability.

Key metrics for a successful engineering team include delivery speed, defect rates, customer satisfaction scores, and team engagement levels. I focus on aligning team activities with company goals and fostering a culture of accountability to enhance these metrics continuously.

As a Sr. Director, I can influence product roadmaps by being deeply involved in product strategy discussions, providing insights from engineering perspectives. I leverage data and feedback from development teams to advocate for features that align with technical capabilities and market needs, ensuring a shared vision across teams.