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Sr. Director, Software Engineering (Fullstack) - job 3 of 24

We are seeking a candidate with a demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex services and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 

Your mission is to provide hands-on leadership to multiple development teams and build a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to synthesize and simplify complex needs including business capabilities and operational efficiencies while conforming to regulatory, security and privacy requirements is required.

As a Senior Director in Acceptance Solutions, you will pave the way for our most important asset, our engineering teams, to deliver amazing features of the highest quality. You will be working with colleagues, who will help, support and challenge you every day.

You will actively collaborate with cross-functional teams including Product, Program Management, Development, and Platform Architecture teams to guide and provide leadership. You maintain awareness of dependencies between projects and delivery vision, while ensuring engineering excellence to the six nines. You build the strategy for your teams to architect, design and deliver the next wave of enterprise FinTech innovation.

If this sounds exciting, we would love to chat and tell you more about our work culture and environment.

Be a part of our mission to shape the future of secure payments.

Essential Functions

  • Drive the design, implementation, and deployment of secure, reliable, robust and interoperable products.

  • Provide leadership across the engineering organization to ensure solutions are built in alignment with platform principles and standards of six nines availability.

  • Drive excellence in engineering practices across the SSDLC.

  • Partner with Product teams on requirements and prioritization. Influence product strategy and roadmap.

  • Lead a multi-disciplinary team of software developers, data engineers, AI & ML experts, test engineers, release engineers.

  • Develop and nurture the engineering team by hiring critical talent, driving retention, motivating, and mentoring staff, and driving career growth for team members. Build an inclusive team culture, and a culture of ownership and accountability.

  • Drive strategic impact for EOR by delivering fit-for-purpose products with an accelerated time to market.

  • Ensure strong program management and governance practices for your team.

  • Forge strong partnerships with key stakeholders across Technology & Business.

  • Role model Visa Leadership Principles (VLPs)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Director, Software Engineering (Fullstack), Visa

Exciting times are ahead at our company as we are on the lookout for a Senior Director of Software Engineering (Fullstack) to join our dynamic team in Foster City. This is a fantastic opportunity for individuals who are not just leaders by title but leaders by influence. You will play a crucial role in guiding multiple large engineering teams, driving innovation, and delivering high-quality features on a grand scale. This role is all about collaboration, as you'll work closely with cross-functional teams, including Product Management, Development, and Platform Architecture, all while promoting an inclusive and diverse engineering culture. We believe in the power of ideas and best practices, so you’ll be encouraged to bring your creativity to the table to enhance our operations and efficiencies. If you have a knack for simplifying complex issues and a passion for paving the way for engineering excellence within the FinTech space, we would love to hear from you. You will focus on overseeing the design and deployment of robust products that meet regulatory standards while influencing product strategy and driving alignment with engineering principles. If you’re ready to take on the challenge and help mold the future of secure payments, come and chat with us about your journey and how you can blend your skills with our mission!

Frequently Asked Questions (FAQs) for Sr. Director, Software Engineering (Fullstack) Role at Visa
What are the main responsibilities of a Senior Director of Software Engineering at the company?

As a Senior Director of Software Engineering at our company, you will be responsible for leading multiple technical teams in delivering complex services and products. Your role involves collaborating with product and program management teams, ensuring engineering excellence, and driving the design and deployment of secure and reliable products. You will also significantly influence product strategy and the engineering team culture by fostering an environment of growth, inclusion, and accountability.

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What qualifications and skills are needed for the Senior Director, Software Engineering position?

Candidates for the Senior Director, Software Engineering position should have extensive experience in leading diverse technical teams, along with a strong track record in software development and delivery. Ideal qualifications include deep familiarity with the software development lifecycle, a solid understanding of security and regulatory compliance requirements, and the ability to synthesize complex business needs into actionable strategies. Strong interpersonal and leadership skills are essential.

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How does the company promote engineering excellence for the Senior Director role?

The company promotes engineering excellence for the Senior Director, Software Engineering role by emphasizing best practices across the Software Development Life Cycle (SDLC) and maintaining high standards of availability and security. You will partner with product teams for requirements and prioritization, ensuring that your engineering teams build solutions that align with our platform principles. This commitment to excellence is integral to our mission.

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What kind of work culture can I expect as a Senior Director of Software Engineering at the company?

As a Senior Director of Software Engineering at our company, you can expect a vibrant and collaborative work culture that values innovation, accountability, and inclusivity. The environment fosters creativity, where your ideas can thrive, and where you'll be supported by motivated colleagues. We prioritize continuous development and mentorship, allowing you to grow alongside your teams while positively impacting the engineering landscape.

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What is the hybrid work model for the Senior Director, Software Engineering position?

The Senior Director, Software Engineering position follows a hybrid work model, where employees can alternate between remote work and office presence. Typically, hybrid employees are expected to work in the office 2-3 days a week based on leadership guidelines, with an overall expectation of being in the office 50% of the time depending on business needs. This model allows flexibility while maintaining team collaboration.

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Common Interview Questions for Sr. Director, Software Engineering (Fullstack)
How do you ensure effective leadership across multiple technical teams as a Senior Director, Software Engineering?

To ensure effective leadership across multiple teams, it's essential to establish clear communication channels, set shared goals, and promote a culture of collaboration. It's important to prioritize regular check-ins and foster relationships with team members, encouraging feedback and innovation while aligning with the company's vision and principles.

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Can you describe your experience with product strategy and how it relates to engineering?

My experience with product strategy is rooted in close collaboration with product teams to understand market needs and customer feedback. I believe that aligning engineering capabilities with product goals is key, thus requiring continuous influence on the product roadmap based on technical limitations and innovative potential, while ensuring that all developments align with strategic business objectives.

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What approaches do you take to promote a diverse culture within your engineering teams?

Promoting a diverse culture within engineering teams starts with inclusive hiring practices and creating environments where all voices are heard. I advocate for mentoring programs, team-building activities focused on diversity, and open discussions about inclusion, as well as ensuring everyone has equal opportunities for growth and career advancement.

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How do you handle project dependencies and ensure timely delivery in a large-scale environment?

Handling project dependencies in a large-scale environment involves meticulous planning and proactive communication among teams. I prioritize maintaining visibility of project timelines and deliverables while fostering a culture of collaboration, which enables teams to identify potential roadblocks early and adjust strategies accordingly to keep projects on track.

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What role does mentorship play in your leadership style as a Senior Director?

Mentorship plays a crucial role in my leadership style, as it allows me to invest in the growth of my team members. I focus on identifying individual strengths and developmental areas to provide tailored support and guidance while encouraging autonomy and ownership of projects. This not only empowers employees but also leads to a more innovative and motivated team.

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Can you give an example of how you have driven engineering excellence in your previous roles?

In my previous roles, I drove engineering excellence by implementing best practices in the software development lifecycle, such as code reviews, automated testing, and continuous integration processes. I also emphasized metrics to measure performance and iteratively improve upon them, fostering a culture of accountability and high standards across the development teams.

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How do you approach conflict resolution within your engineering teams?

I approach conflict resolution by first ensuring all parties are heard and acknowledged, then facilitating a constructive dialogue that focuses on problem-solving. Establishing a common goal helps clarify the path forward, and I encourage collaborative solutions that cater to the interests of all team members while maintaining focus on the project objectives.

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What are your thoughts on innovation and how to foster it within engineering teams?

Innovation is critical in engineering, and fostering it requires creating a safe environment where team members feel empowered to take risks and express their ideas. I promote brainstorming sessions, hack-a-thons, and allocate time for self-directed projects. Recognizing contributions leads to motivation and inspires a culture of ongoing improvement.

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How do you measure the success of your teams in achieving engineering objectives?

Measuring success in achieving engineering objectives involves leveraging both qualitative and quantitative metrics. I establish key performance indicators (KPIs), such as deployment frequency, defect rates, and team satisfaction. Regular reviews of these metrics help identify areas for improvement, ensuring we stay aligned with our goals and continuously enhance our performance.

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What strategies do you employ to maintain a high-performing engineering team?

To maintain a high-performing engineering team, I focus on continuous learning and development through training opportunities and workshops. I prioritize open communication and feedback to ensure team members feel valued, while also recognizing and celebrating achievements, which reinforces motivation and commitment to excellence.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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