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Sr. Manager, Client Solutions & Strategy

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Client Solutions and Strategy team is part of Visa Canada’s Products and Solutions team, responsible for evaluating & driving the GTM strategy for new product opportunities, resolving complex product related issues, and serving as the client facing arm of the product organization. The CS&S team is looking for a Senior Manager to join and play a key role in delivering high impact projects and leading complex cross functional initiatives.

Essential Functions

  • Leading strategic projects (design and execution) or major workstreams, including day to day project management and leading team activities to meet goals and timelines

  • Partnering with stakeholders in other functional areas (e.g., merchant sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

  • Driving rigorous, fact based, quantitative analysis to support recommendations and ensure strategic and financial soundness and alignment for any recommendations

  • Supporting account executives on building content around key product updates on a regular basis

  • Building a point of view on key industry trends and market opportunities across a variety of different payment areas, and the associated impact for Visa

  • Building out unique, creative and impactful solutions in collaboration with cross functional partners

  • Managing the ongoing reporting of progress on product strategy and key functional KPIs

  • Developing clear and concise communication, including internal and external presentation decks for executives

The successful candidate will have:

  • Experience in or significant exposure to the payments industry in a strategy or consulting capacity

  • Ability to independently lead and manage complex projects, with proven leadership success over a wide variety of functional business problems

  • Ability to structure and manage complex cross functional projects and processes with multiple stakeholders at both senior and junior levels

  • Superior analytical and problem-solving skills, with demonstrated intellect, and ability to effectively manipulate and analyze large data sets to develop insights and recommendations

  • Personal presence and ability to clearly communicate compelling messages to internal stakeholders and external business partners

  • Strong interpersonal and leadership skills to influence and build credibility as a peer with functional and regional leaders within Visa

  • Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation and storytelling skills, including strong oral and writing capabilities

This is an individual contributor role, reporting into the Canada Segment Lead for Client Solutions and Strategy.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs

Qualifications

Basic Qualifications:

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • MBA or relevant graduate degree from top-tier institution or similar academic experience
  • Experience working in or with banking / payments industry
  • Previous experience in a management consulting firm
  • We are looking for individuals with management consulting or corporate strategy experience within the banking and payments space

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Average salary estimate

$110000 / YEARLY (est.)
min
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Client Solutions & Strategy, Visa

Join Visa Canada as a Senior Manager, Client Solutions & Strategy, where your strategic insight will play a crucial role in shaping the future of payments. At Visa, we're a global leader in payments and technology, connecting consumers, merchants, financial institutions, and governments across the globe. In this dynamic position, you'll be a pivotal member of the Client Solutions and Strategy team, focusing on evaluating and managing our go-to-market strategy for new products while addressing complex product-related challenges. You'll lead significant projects and initiatives, collaborating with various stakeholders, including marketing, risk, and innovation teams, to drive impactful solutions. Your analytical acumen will be key as you dive deep into industry trends, performing rigorous quantitative analysis to support strategic recommendations. You'll be responsible for crafting compelling narratives for internal and external communications and managing ongoing product strategy reporting. If you have a proven track record in project management, a passion for the payments industry, and the ability to communicate strikingly with stakeholders, we want to hear from you. Embrace this opportunity to make a substantial impact while enjoying a flexible hybrid work environment, balancing collaboration at the office with the convenience of remote work. Apply now and experience what makes Life at Visa truly extraordinary!

Frequently Asked Questions (FAQs) for Sr. Manager, Client Solutions & Strategy Role at Visa
What are the key responsibilities of a Senior Manager, Client Solutions & Strategy at Visa?

As a Senior Manager, Client Solutions & Strategy at Visa, you will lead strategic projects and manage complex initiatives. Your role includes collaborating with various stakeholders, conducting comprehensive analyses of industry trends, and developing compelling communications for executives. You’ll also oversee the reporting of product strategy progress and key performance indicators.

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What qualifications do you need to become a Senior Manager, Client Solutions & Strategy at Visa?

To qualify for the Senior Manager, Client Solutions & Strategy position at Visa, candidates typically need at least 8 years of relevant experience, preferably with advanced degrees like an MBA or a PhD. Experience in the payments or banking industry and a background in management consulting are highly desired to effectively understand the strategic landscape.

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Is experience in the payments industry necessary for the Senior Manager, Client Solutions & Strategy position at Visa?

Yes, having experience in the payments industry, particularly in a strategy or consulting role, is essential for the Senior Manager, Client Solutions & Strategy position at Visa. This expertise enables you to analyze market opportunities and drive strategic initiatives effectively.

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What skills are important for a Senior Manager, Client Solutions & Strategy at Visa?

Important skills for the Senior Manager, Client Solutions & Strategy at Visa include superior analytical abilities, project management expertise, effective communication skills, and the capability to influence and build credibility across cross-functional teams. Strong problem-solving and leadership skills are also crucial for guiding complex projects.

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What is the work environment like for a Senior Manager, Client Solutions & Strategy at Visa?

The work environment for a Senior Manager, Client Solutions & Strategy at Visa is hybrid, allowing for a balance between in-office collaboration and remote work. Employees are expected to work in the office 2-3 days a week while having the flexibility to complete their tasks from home based on individual and business needs.

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Common Interview Questions for Sr. Manager, Client Solutions & Strategy
Can you describe your experience with managing complex cross-functional projects?

When discussing your experience managing cross-functional projects, highlight specific examples where you successfully coordinated teams across various functions. Emphasize how you resolved conflicts, maintained communication, and ensured project timelines were met.

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How do you approach analyzing industry trends in the payments sector?

Describe your method for identifying and analyzing industry trends. Discuss how you utilize data analysis, market research, and networking with industry stakeholders to stay informed and how these insights influence your strategic recommendations.

Join Rise to see the full answer
What strategies do you use for effective stakeholder communication?

Emphasize your tailoring of communication styles to suit different stakeholders. Discuss your strategies for creating clarity in messaging, utilizing visual aids in presentations, and ensuring that communication is both persuasive and easy to understand.

Join Rise to see the full answer
How do you ensure project goals and timelines are met?

Discuss project management tools and methodologies you use to track progress and communication. Share your techniques for establishing clear objectives, regular check-ins with team members, and how you motivate the team to stay on track with deadlines.

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What steps do you take to develop impactful solutions for clients?

Talk about your analytical process for identifying client needs and how you involve cross-functional teams in brainstorming solutions. Highlight your creativity in developing tailored approaches that consider stakeholder feedback and market demands.

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Describe a time when you had to influence senior leadership.

Share a specific experience where you successfully influenced a senior leader’s decision. Focus on how you presented your case effectively, the data and reasoning you used, and the outcome of that interaction.

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How do you handle conflicts among team members during project execution?

Explain your conflict resolution strategies, such as fostering open dialogue, understanding differing perspectives, and seeking collaborative solutions. Share a relevant example where you managed a conflict effectively.

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What tools do you find most effective for data analysis?

Discuss your familiarity with various data analysis tools, such as Excel, Tableau, or SQL, and how you apply them in your role. Share how these tools enhance your ability to derive insights that support strategic decisions.

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Can you provide an example of a successful project you led?

Outline a project where you played a leading role. Detail the objectives, strategies employed, challenges faced, and how you achieved success, emphasizing the positive outcomes of the project.

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What motivates you in the Client Solutions & Strategy role at Visa?

Share your passion for the payments industry and how the opportunity to influence strategic decisions and drive impactful solutions inspires you. Talk about your commitment to contributing to the success of clients and Visa as a leader in the payments space.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 18, 2025

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