Sr. Manager, MS Delivery - job 8 of 25
The U.S. Client Marketing team, part of the North America Marketing organization, is experiencing significant growth and expanding its Marketing Services Delivery Team. This team is tasked with designing and implementing comprehensive marketing campaigns for U.S. Clients, which include issuers, fintechs, merchants, cobrands, and processors. The scope of these campaigns encompasses research and insights, campaign development and strategy, creative design and execution, channel planning and deployment, as well as reporting and measurement.
The Senior Manager will oversee Client marketing engagements, lead a team of Delivery Leads, and manage strategic projects aimed at enhancing operational efficiencies.
Additional
No Relocation package is available
No immigration support for this role will be available
Essential Functions
- Nurture and lead team of Delivery Leads responsible for delivering on Marketing Services pillars – e.g., research& insights, marketing strategy, campaign development, campaign delivery, & optimization and campaign measurement
- Serve as marketing strategy and campaign management expert for the Marketing Services Delivery team; work across the business (Legal, Global, North America and US Client Marketing) to capture and transfer payments marketing knowledge, insights, and best practices
- Identify and develop scalable delivery frameworks to improve speed to market, ensure work is delivered efficiently and executed flawlessly
- Provide marketing thought leadership and expert project management skills to develop and implement marketing programs on behalf of Clients – e.g., research& insights, marketing strategy, campaign development, campaign delivery & optimization and campaign measurement
- Establish a collaborative feedback loop with Business Development and other key delivery stakeholders, champion continuous improvement of Sales x Delivery working model
- Prioritize and monitor the work of Delivery Leads responsible for implementing marketing programs, ensuring they execute with excellence
- Assist in developing processes to enhance working model with internal/external stakeholders to improve speed to market while ensuring strategy/creative output reflects Visa payments marketing expertise and aligns to Client program objectives
- Nurture, grow and deepen Client relationships; establish US Client Marketing as preferred payments marketing partner of choice among our clients
- Manage the implementation of Client engagements; identify value-add opportunities and recommend process enhancements to improve future performance
- Evaluate post-engagement Client survey scores; collaborate with team to identify and implement enhancements to improve future performance
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Average salary estimate
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Are you ready to take the reins as a Sr. Manager, MS Delivery with Visa in the vibrant city of San Francisco? This is not just a job; it's a chance to lead a dynamic team within the U.S. Client Marketing sector, which is experiencing exciting growth. In this role, you’ll craft and execute comprehensive marketing campaigns for a diverse group of U.S. Clients, including fintechs, merchants, and issuers. Your focus will be on utilizing research, insights, and best marketing practices to optimize campaign delivery and measurement. You’ll lead a team of passionate Delivery Leads, ensuring every aspect of our marketing efforts runs smoothly while also driving operational efficiencies. Your expertise in marketing strategy and campaign management will be key in navigating the multifaceted relationships with our clients, helping to establish Visa as their go-to payments marketing partner. Success in this hybrid role means collaborating effectively with various stakeholders and continuously striving for improvement in our client deliverables. If you're a marketing leader with the vision to shape strategic projects and a knack for nurturing client relationships, this is the perfect opportunity for you to shine.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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