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Sr. Manager - Observability Engineering - job 9 of 20

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Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

The Work itself:

Design, develop and implement observability solution that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design artifacts and develop best-in-class observability solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability solutions that fit their business need.
Leverage innovative technologies to build the next generation of tracing and cloud observability solution
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Works with key stakeholders to gather and refine requirements for tracing and cloud observability solution
Develops and designs advanced cloud observability and tracing solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.
Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.
Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Manager - Observability Engineering, Visa

Welcome to the exciting opportunity of a Sr. Manager - Observability Engineering at Visa in vibrant Austin! At Visa, we pride ourselves on being a community of innovators who are reshaping the future of commerce. Imagine working on some of the most sophisticated processing networks capable of handling over 65,000 secure transactions every second, reaching millions of merchants and institutions worldwide. In this role, you'll dive into complex distributed systems and tackle massive-scale challenges, particularly around new payment flows and cybersecurity. We're on the lookout for curious and energetic software engineers who thrive in solving problems on a global scale. As a Sr. Manager, you'll play a key role in designing and implementing observability solutions that are vital to Visa's operational framework, influencing our internal standards for scalability and security. Collaboration is at the heart of what we do, as you'll work closely with product development, infrastructure, and operational teams to deliver high-quality observability solutions tailored to their needs. You’ll leverage cutting-edge technologies to develop the next generation of tracing and cloud observability tools while leading and mentoring a dynamic team of engineers. If you're excited about pushing the boundaries of technology and making a real impact on the digital landscape of monetary transactions, we would love to hear from you!

Frequently Asked Questions (FAQs) for Sr. Manager - Observability Engineering Role at Visa

What responsibilities does a Sr. Manager - Observability Engineering have at Visa?

As a Sr. Manager - Observability Engineering at Visa, your responsibilities include designing, developing, and implementing crucial observability solutions that impact Visa’s operational systems. You will collaborate with multiple stakeholders to gather requirements and create best-in-class observability frameworks for our technical offerings. Developing advanced cloud observability solutions and leading a team of engineers while ensuring high standards of quality and reliability is also a significant part of your role.