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Staff Software Engineer - Microsoft Dynamics - job 13 of 20

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Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself:

Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
Define the scope of the project in collaboration with business and IT stakeholders.
Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
Able to work on multiple initiatives with different/competing timelines and demands.
Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
Promote DevOps, Agile methodology to improve the speed and quality of delivery.
Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
Responsible for evaluating, guiding and coaching the team reporting to you.
Strive for teams' growth and promote a better work life balance.
Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$110000 / YEARLY (est.)

min

max

$90000K

$130000K

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What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

At Visa, we're reshaping the future of commerce, and we’re looking for a dynamic Staff Software Engineer specializing in Microsoft Dynamics to join our awesome team in Austin. As part of Visa’s Technology Organization, you'll dive into the world’s most sophisticated processing networks, responsible for over 65,000 secure transactions every second. Your mission? To develop and deliver top-notch CRM solutions that add real value for our clients. In this role, you’ll get your hands on complex distributed systems, tackling challenges that impact millions of everyday people, 15,000 financial institutions, and countless merchants globally. You’ll be the mastermind behind designing and developing applications using Microsoft Dynamics 365, particularly the Customer Service Hub. This is your chance to lead projects, collaborate with tech and business stakeholders, and make vital decisions that impact our Client Services business. You’ll also promote Agile methodologies and DevOps practices to enhance delivery speed and quality while managing relationships with product vendors and systems integrators. Plus, you'll play a key role in nurturing your team’s growth and maintaining a balanced work environment. Whether you’re refining technical architectures or steering project scopes, every day will be an opportunity to innovate and excel. If you are ready to contribute to a meaningful cause and work with intelligent minds in a hybrid role, we want to hear from you!

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa

What are the main responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, your core responsibilities revolve around designing, developing, and delivering CRM solutions on the Microsoft Dynamics 365 platform. You will lead projects from inception to completion, manage stakeholder collaboration, and ensure the delivery of quality solutions that meet business needs. You'll also participate in design discussions and assist in defining project scopes, while promoting Agile and DevOps methodologies for improved efficiency.