Technical Product Analyst (SQL, Power BI, Jira)

As a Technical Product Analyst at Visa, you'll manage the intake of project requirements from business stakeholders, translate them into user stories and JIRA tickets, and develop business process diagrams. You'll also design process flows, oversee product backlog status, create JIRA dashboards for reporting, perform data analysis, and participate in feature testing and feedback sessions. Additionally, you'll be responsible for creating training materials for users.

To qualify for the Technical Product Analyst position at Visa, you need a Bachelor’s degree along with 2+ years of relevant experience or over 5 years of relevant work experience. Preferred candidates will have a strong academic background, experience with SQL and Power BI, and knowledge of agile methodologies, particularly Scrum or Kanban.

In the Technical Product Analyst role at Visa, skills in SQL, Power BI, and agile development practices are crucial. Proficiency in Microsoft Office tools is also necessary, along with strong communication and analytical skills to interact with a diverse group of stakeholders and produce effective solutions.

The Technical Product Analyst position at Visa is a hybrid role, allowing you to alternate between remote work and the office. Typically, you would be expected to work from the office 2-3 days a week based on leadership guidelines, offering you the balance of flexibility and in-person collaboration.

Working as a Technical Product Analyst at Visa provides numerous opportunities for growth. You'll gain valuable experience collaborating with diverse business teams, mastering the intricacies of product management, and developing your skills in data analysis and agile methodologies, all of which can pave the way for advancement within the company.

In response to conflicting requirements, prioritize communication. Gather all stakeholders for a meeting, discuss the objectives of each requirement, and seek common ground. Leveraging your analytical skills, present data-driven insights to help clarify the best path forward while ensuring all voices are heard.

Certainly! My experience with JIRA involves creating JIRA tickets from stakeholder requirements, managing and prioritizing the backlog, and creating dashboards for reporting. I use JIRA to ensure transparency about project progress and to facilitate collaboration between the product and development teams.

To ensure accuracy in data analysis, I follow a systematic approach that involves cross-verifying data sources, employing statistical methods to validate results, and continuously reviewing findings with stakeholders and the development team to confirm their expectations align with the insights provided.

I approach user story creation by engaging closely with stakeholders to gather detailed requirements. I break these down into clear, actionable items that follow the ‘As a [user], I want [goal] so that [reason]’ format, ensuring each story captures the user's needs and desired outcomes.

I have extensive experience in creating both process diagrams and UI mockups. I typically use tools such as Visio or Lucidchart for process diagrams and Figma or Sketch for UI mockups. My goal is to visually depict workflows and user interactions, ensuring clarity and focusing on user experience.

Prioritizing the product backlog involves evaluating each task against key metrics like business impact, urgency, and alignment with project goals. I coordinate with stakeholders to understand their priorities and facilitate discussion to ensure the backlog reflects the current business needs.

A successful Technical Product Analyst at Visa combines strong communication and analytical skills with a deep understanding of the payment technology landscape. They remain adaptable, continuously seek to improve product offerings, and engage deeply with stakeholders to align products with user needs.

Feedback is an integral part of my process. I routinely seek feedback on product features during demos and test sessions, which helps me refine requirements and improve user experiences. Open communication channels with stakeholders ensures that their insights continuously inform our development process.

In a hybrid work setting, I ensure clear communication and set consistent availability hours. I use collaboration tools effectively to remain engaged with my team, ensuring that all project updates are documented and accessible. Time management and proactive engagement are crucial to meeting expectations in this model.

To stay updated, I regularly attend webinars, participate in workshops, follow industry leaders on social media, and read relevant articles to ensure I’m aware of the latest trends in product management and technology. This commitment allows me to bring innovative ideas to my role as a Technical Product Analyst.