Technical Program Manager - Cybersecurity - job 4 of 20

As a Technical Program Manager at Visa in Austin, your main responsibilities include overseeing the end-to-end planning and implementation of complex cybersecurity projects, leading cross-functional teams, and ensuring compliance with Visa's Project Management Methodology. You'll also track project risks, manage financial records, and navigate Visa’s organizational structure to identify key stakeholders.

To qualify for the Technical Program Manager role at Visa, candidates typically need a strong background in project management, especially in cybersecurity. Proficiency in managing complex projects, excellent problem-solving skills, and the ability to work independently are crucial. Experience with project management methodologies and successful collaboration with diverse teams are also key requirements.

The hybrid work model for Technical Program Managers at Visa allows you to split your time between remote work and the office. Employees are generally expected to be in the office 2-3 days a week, which helps maintain team collaboration while offering the flexibility to work from home based on business needs.

Risk management is a vital part of the Technical Program Manager role at Visa. You will be tasked with proactively identifying and mitigating project risks and issues to ensure projects meet their objectives. This not only helps in maintaining project timelines but also in securing the integrity of Visa's cybersecurity initiatives.

In the Technical Program Manager role at Visa, strong leadership is expected to assemble and lead high-performance teams. You will create a collaborative environment, drive initiatives with a sense of urgency, and make independent decisions that propel project success and enhance team productivity.

When addressing project risks, it's essential to proactively identify potential issues early. It involves maintaining an open line of communication with stakeholders, continuously assessing the project landscape, and adapting your plans as necessary to mitigate any risks without derailing project objectives.

In discussing a successful project, focus on your role, the objectives, and the ultimate outcome. Highlight how you managed teams, addressed obstacles, and utilized project management methodologies to ensure success, showcasing your leadership skills and strategic planning.

I prefer using tools that enhance collaboration and provide clear visibility, such as Jira for tracking tasks and Trello for visualization of project stages. These tools facilitate my ability to keep teams aligned and make project status transparent for stakeholders.

Prioritizing tasks starts with understanding project goals and deadlines. I often utilize a matrix to assess the urgency and importance of each task, ensuring that critical paths are clear and resources are allocated efficiently to meet deadlines.

To lead cross-functional teams effectively, I focus on establishing clear goals, promoting open communication, and fostering a collaborative culture. Regular check-ins and feedback sessions are vital for keeping everyone on track and aligned towards common objectives.

Ensuring compliance with established methodologies involves thorough training and regular audits throughout the project lifecycle. I also emphasize the importance of adhering to these processes to the team, making it second nature as we work together on various projects.

In a previous project, I encountered conflicting ideas between team members. I facilitated a meeting where each party could present their viewpoints, which allowed us to find common ground and collaboratively develop a solution that satisfied all stakeholders involved.

I stay updated on cybersecurity trends by attending industry conferences, subscribing to relevant publications, and participating in online forums. Continuous learning is essential, and I often share insights with my team to keep everyone informed and proactive.

Metrics such as project timeliness, budget adherence, stakeholder satisfaction, and overall project outcomes are key indicators of success. I also use qualitative feedback from team members to gauge the overall effectiveness and collaboration during project completion.

When faced with changing project requirements, I assess the impact on timelines and resources. I engage with stakeholders to understand the rationale behind the changes and then communicate potential adjustments needed to manage expectations and maintain project goals.