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Head of Finance Operations

Team: Finance

Reporting to: SVP Finance

Location: London

About Volt

Volt is revolutionising how people pay online, globally. Our technology frees consumers from cards by letting them ‘Pay by Bank’. It’s effortless. It’s lightning fast. It’s the future. For businesses everywhere, it’s transformative. 

We’re already trusted by leading brands around the world, but the real-time revolution is only just beginning. Having raised $83.5m, we’re accelerating our mission of delivering real-time payments, everywhere. And that’s where you come in.

We need world-class talent to create a world where consumers pay, and businesses get paid, instantly. With headquarters in London and offices in Berlin, Kraków and Warsaw – and an all-star team already in place – we’re sure you’ll fit right in. 

About the role

We are looking for a Head of Finance Operations to make an impact by working closely with the Finance department and driving excellence in safeguarding and regulatory compliance. This is an exciting opportunity for a proactive and detail-oriented professional to take ownership of a critical function within our organization.

This role offers the opportunity to make a tangible impact, ensuring the safety and integrity of client funds while driving innovation and efficiency in financial operations.

What the role involves

  • Lead and oversee the Finance Operations (Safeguarding) team to ensure full compliance with regulatory requirements in the UK and Poland (and any other countries where we handle client money).
  • Maintain accurate segregation and reconciliation of client funds in accordance with FCA and KNF regulations.
  • Maintain, implement, and automate robust processes for daily monitoring of safeguarded accounts, ensuring that client funds are protected at all times.
  • Manage and lead a team of two analysts.
  • Ensure timely and accurate production of required regulatory reporting.
  • Work closely with compliance and legal teams to stay ahead of any changes to safeguarding regulations and implement necessary adjustments proactively.
  • Drive process improvement initiatives to enhance operational efficiency within the safeguarding function.
  • Develop, update, and maintain safeguarding policies and procedures to ensure they are current and compliant.
  • Conduct regular training and communication sessions with the wider finance team to promote understanding and adherence to safeguarding principles.
    • 5+ years experience running a team managing client safeguarded funds.
    • Proven track record of working with regulators, for example the KNF or the FCA.
    • Experience in a fast-paced start-up or high-growth environment, ideally within payments, fintech, or financial services.
    • Experience in designing and implementing safeguarding policies and procedures.
    • Demonstrable history of automation of processes.

What happens next?

    • Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 30-45 minutes.
    • As a next stage, you will be asked to solve and send back the MS Excel test within 40 minutes after you receive it. 
    • Then it’s time for a second interview! The meeting will be conducted by our Head of Finance and VP of Compliance that will last 1 hour.
    • Our SVP of Finance would also like to chat with you. You can expect the meeting to last approximately 30 minutes.
    • Then, it’s time for a final interview with our Chief Executive Officer that will last 30 minutes,
    • If successful, you will be given a job offer proposal.
  • 25 days holiday + your birthday off 🥳
  • Hybrid working (2 days in the office; Tuesday and Thursdays) 🏡
  • Digital Detox: once every two months on Friday we close down all comms at Volt. The whole business is officially ordered to take the day off!🧘🏻‍♀️
  • Private Healthcare 🩺
  • Enhanced Parental Leave 👪
  • Thursday lunch is on us 🍲
  • Pension contribution (5% of your qualifying earnings) 🧓🏽
  • You will be given a MacBook when you join 💻
  • HQ on Tottenham Court Road with a bunch of perks such as yoga, gym, unlimited snacks 🤸🥮

At Volt, diversity and inclusion are integral to our culture.

We believe in hiring for cultural add, embracing difference, and fostering a safe space where everyone can bring their authentic selves. Our mission is to transform the payments industry and this is only possible through the power of our diverse and talented team.

Join us in making real-time payments accessible for all.

What You Should Know About Head of Finance Operations, Volt.io

Join our dynamic team at Volt as the Head of Finance Operations and be a key player in revolutionizing how people pay online. With our headquarters in London and offices in Berlin, Kraków, and Warsaw, we're on a mission to deliver real-time payments that make it effortless for consumers and transformative for businesses. As the Head of Finance Operations, you'll closely collaborate with the Finance team, driving compliance with safeguarding regulations and ensuring the integrity of client funds. Your proactive approach and detail-oriented mindset will be essential as you lead a team of analysts, develop robust processes, and enhance operational efficiencies. You'll also have the opportunity to influence company policies while engaging in meaningful training sessions with the finance team. This role not only involves regulatory oversight across the UK and Poland but also presents a platform where you can harness innovative solutions for financial operations. If you're experienced in managing safeguarded funds and thrive in fast-paced environments like fintech, we invite you to make a tangible impact at Volt, where diversity and inclusion are at the core of our culture. Let's shape the future of payments together!

Frequently Asked Questions (FAQs) for Head of Finance Operations Role at Volt.io
What qualifications do I need to apply for the Head of Finance Operations role at Volt?

To apply for our Head of Finance Operations position at Volt, candidates should possess at least 5 years of experience managing teams responsible for safeguarded client funds. Experience working with regulatory bodies such as the FCA or KNF is essential, alongside a strong background in implementing safeguarding policies in a high-growth environment, ideally within the payments or fintech sectors.

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What does the Head of Finance Operations at Volt do?

The Head of Finance Operations at Volt oversees the safeguarding of client funds, ensuring compliance with regulatory requirements in the UK and Poland. This includes maintaining accurate segregation and reconciliation of funds and leading a team to develop robust processes. The role is critical in enhancing operational efficiencies and ensuring timely regulatory reporting.

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What can I expect during the interview process for the Head of Finance Operations position at Volt?

The interview process for the Head of Finance Operations role at Volt involves several stages, including an initial video interview with a Talent Acquisition representative. This is followed by a practical Excel test, and subsequent interviews with the Head of Finance, VP of Compliance, and the CEO. Candidates can expect thoughtful discussions about compliance, finance operations, and their expertise in the field.

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What team will the Head of Finance Operations manage at Volt?

As the Head of Finance Operations, you will lead a team comprised of two analysts. Your leadership will be crucial in guiding them through safeguarding operations, regulatory compliance, and promoting a culture of excellence within the finance department at Volt.

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What are the benefits of working as Head of Finance Operations at Volt?

In addition to a competitive salary, the Head of Finance Operations at Volt enjoys 25 days of holiday plus an additional day off for their birthday. Other benefits include a hybrid work schedule, private healthcare, enhanced parental leave, and monthly digital detox days, allowing for a healthy work-life balance.

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How does Volt support diversity and inclusion within the company?

Diversity and inclusion are foundational to Volt's culture. We actively seek to hire individuals who enhance our team’s diversity and foster a safe environment where everyone can express their authentic selves. Our mission is to reshape the payments industry, and we believe that diverse teams drive innovation and success.

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What is the workplace culture like at Volt for the Head of Finance Operations?

Volt boasts a vibrant workplace culture characterized by collaboration, innovation, and a shared vision of transforming the payment landscape. As Head of Finance Operations at Volt, you will thrive in an environment that encourages creative problem-solving, offers opportunities for professional growth, and emphasizes employee well-being through various perks and activities.

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Common Interview Questions for Head of Finance Operations
Can you explain your experience with safeguarding client funds?

When answering this question, detail your specific experiences in managing client safeguarded funds, including the regulatory frameworks you've worked within. Discuss any relevant processes you implemented and how they ensured compliance while enhancing operational efficiency.

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How do you stay current with financial regulations, particularly in the UK and Poland?

Show your commitment to continuous learning by sharing specific strategies you use to stay informed about evolving regulatory landscapes. Mention participation in professional workshops, webinars, or engaging with regulatory bodies as key mechanisms for keeping your knowledge up-to-date.

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Describe a time you led a team through a significant change in financial operations.

Select a strong example of a successful change initiative where you led the team effectively. Highlight your strategies for managing transition smoothly, ensuring team buy-in, and achieving operational goals.

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What strategies do you use for effective team management within finance operations?

Discuss your leadership style and how you promote accountability, encourage professional development, and maintain team morale. Provide examples of specific initiatives you've implemented to foster a collaborative team environment.

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How do you approach process automation in finance operations?

Explain your philosophy on automation, why it’s important, and share specific examples of how you have implemented automation in finance processes. Discuss measurable outcomes achieved through this, such as efficiency gains or error reductions.

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What is your experience with regulatory reporting?

Detail your experiences in generating and submitting regulatory reports. Emphasize your understanding of the requirements and your role in ensuring accuracy and timeliness in these functions.

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Can you give an example of a compliance issue you've handled?

Choose a compliance challenge you faced, outline the steps you took to resolve it, and describe the outcome. Highlight your analytical skills and knowledge of regulations in your resolution process.

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How do you ensure training and awareness of safeguarding principles across the finance team?

Share your approach to building a culture of compliance and awareness within your team. Discuss specific training programs or communications strategies you’ve used to promote understanding of safeguarding policies.

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What role does technology play in your finance operations strategy?

Discuss how you leverage technology to enhance efficiency, improve data accuracy, and facilitate compliance in finance operations. Provide examples of tools or systems you've integrated into your workflow.

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How would you measure success in the Head of Finance Operations role?

Outline key performance indicators (KPIs) or success metrics you believe are relevant for evaluating the effectiveness of finance operations. Share your approach to tracking and reporting these metrics to drive continuous improvement.

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A technology developer and real-time payments orchestrator to scale merchant organisations and payment service providers. Volt is the leading open payments gateway.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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