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Solution Engineer

Company Description

Are you ready to develop the future of retail?  

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.  

VusionGroup  is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.   

Job Description

Reporting to the Customer Project Manager, you will have the following responsibilities:

  • Managing customer projects in close collaboration with the area's sales teams in order to present VusionGroup solutions and define and gather customer requirements,
  • Assemble, lead and unite teams around pre-sales projects to prepare for the roll-out of a major account or independent customer projects,
  • Frame, prepare and ensure the success of POCs
  • Monitor projects using tools shared with the other Project Managers,
  • Ensure that deadlines are met and costs controlled,
  • Act as the single point of contact for customers (internal and external) for all operational issues relating to pre-sales projects (technical, integration and installation).

Qualifications

  • At least 3 to 5 years of experience in project management
  • Engineering degree (IT specilialization is a plus)
  • Self-sufficient, self-starter with proven success taking ownership of project management
  • Excellent client-facing communication skills
  • Professional background within the retail industry would be appreciated 

Additional Information

We innovate. We help communities thrive.  

 VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.   

 The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.   

We feel supported. You will too.   

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:  

  • Pay: Competitive pay, shareholder equity and benefits 

  • Schedule: A flexible, hybrid work schedule   

  • Career Growth: E-learning opportunities and workshops, and global mobility potential   

#LI-HYBRID

Not the right opportunity for you?   
Share this job with a friend or search all careers at vusiongroup.com/careers.   

Average salary estimate

$70000 / YEARLY (est.)
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What You Should Know About Solution Engineer, VusionGroup SA

Are you ready to embark on an exciting journey in the world of retail technology? As a Solution Engineer at VusionGroup, based in The Gridiron Building, London, you will play a pivotal role in revolutionizing commerce through IoT and data solutions. Your primary responsibility will be to manage customer projects in close collaboration with our enthusiastic sales teams. Utilizing your project management expertise, you will define and gather customer requirements to present tailored VusionGroup solutions. You'll assemble and lead diverse teams to ensure the smooth rollout of major accounts and independent projects, while also framing and preparing robust Proof of Concepts (POCs). Your knack for organization will be put to the test as you monitor project milestones, ensuring that all deadlines are met and costs are meticulously controlled. Acting as the single point of contact for both internal and external customers, you will address all operational queries related to pre-sales projects. With your background—preferably in engineering or retail—you'll thrive in our fast-paced and innovative environment where collaboration is key. At VusionGroup, we value your growth, offering competitive pay, flexible work schedules, and unparalleled opportunities for career advancement in a supportive and inclusive space. Join us in reshaping the future of commerce, and let’s thrive together!

Frequently Asked Questions (FAQs) for Solution Engineer Role at VusionGroup SA
What are the responsibilities of a Solution Engineer at VusionGroup?

As a Solution Engineer at VusionGroup, your key responsibilities include managing customer projects, collaborating closely with sales teams, defining and gathering customer requirements, leading teams through pre-sales projects, preparing Proofs of Concept (POCs), monitoring project timelines and budgets, and serving as the primary point of contact for all operational issues related to pre-sales projects.

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What qualifications do I need to apply for the Solution Engineer position at VusionGroup?

To qualify for the Solution Engineer position at VusionGroup, candidates should possess at least 3 to 5 years of experience in project management, ideally with an engineering degree, particularly with an IT specialization. Strong client-facing communication skills and a background within the retail industry are advantageous.

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What is the work culture like for a Solution Engineer at VusionGroup?

VusionGroup boasts a dynamic and inclusive work culture where teamwork and innovation are paramount. As a Solution Engineer, you will be part of a globally distributed team that values collaboration, curiosity, and the ambition to redefine modern commerce. The environment is fast-paced, challenging, and supportive, ensuring that your contributions are recognized and appreciated.

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Can I work remotely as a Solution Engineer at VusionGroup?

Yes! VusionGroup offers a flexible, hybrid work schedule for its employees, allowing Solution Engineers to enjoy a balance between in-office collaboration and remote work, enhancing productivity while supporting work-life balance.

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What opportunities for career growth does VusionGroup provide for Solution Engineers?

VusionGroup is deeply invested in your career growth. They provide e-learning opportunities, workshops, and the potential for global mobility, allowing Solution Engineers to continually evolve their skills and advance in their careers within the company.

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Common Interview Questions for Solution Engineer
How do you approach project management in your role as a Solution Engineer?

When approaching project management as a Solution Engineer, I emphasize communication and collaboration. I prioritize defining clear objectives and requirements at the project's onset and maintain regular check-ins with all team members to ensure alignment and address any emerging challenges promptly.

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Can you provide an example of a successful customer project you've managed?

Absolutely! In a previous role, I managed a customer project where we implemented a new IoT system for a retail client. I coordinated the team, defined the client’s needs, and ensured timely delivery within budget. The project was a success and led to a 20% increase in the client’s operational efficiency, significantly boosting their overall customer satisfaction.

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What tools do you find most effective for monitoring project progress?

I find project management tools like JIRA and Trello extremely helpful for monitoring project progress. They allow for visual tracking of tasks, timelines, and responsibilities—a key feature in ensuring all team members are aligned and deadlines are met.

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How do you handle conflicting priorities in a project?

In situations with conflicting priorities, the first step is to assess the urgency and impact of each task. I communicate openly with the involved stakeholders, reprioritize tasks based on collective goals, and ensure everyone is on board with the updated approach to maintain project momentum.

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What role does customer communication play in your work?

Customer communication is vital in my role as a Solution Engineer. It ensures that I fully understand the client's needs while keeping them informed throughout the project lifecycle. Regular updates and feedback loops foster trust and lead to better project outcomes.

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What steps do you take to ensure a successful Proof of Concept (POC)?

To ensure a successful POC, I start by clearly defining goals with the client, outlining success metrics, and then methodically guiding the team through each phase. Regular evaluations and adjustments based on feedback are crucial—this not only demonstrates our commitment to their success but also builds confidence in our solutions.

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How do you stay updated with the latest trends in retail technology?

I actively engage with industry publications, attend webinars and industry conventions, and participate in professional groups. Networking with other professionals also provides insights into emerging trends and best practices, keeping me informed and relevant in the field.

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How do you ensure cost control while managing projects?

Cost control is achieved by meticulously planning the budget beforehand, continuously monitoring expenses throughout the project, and adjusting resources based on real-time data and project needs. Regular budget review meetings with the project team help to ensure we stay on track.

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What software do you use to assist in project management?

I typically utilize project management software such as Asana for task management, Slack for communication, and Google Workspace for documentation. These tools enhance collaboration, organization, and overall project visibility, ensuring all team members are engaged and aligned.

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Why do you want to work as a Solution Engineer at VusionGroup?

I am excited about the opportunity to work as a Solution Engineer at VusionGroup because of the company’s commitment to innovation in retail technology. I believe my experience aligns well with the company’s mission to transform retail through IoT solutions, and I am eager to contribute to meaningful projects that drive positive change in the industry.

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vusion provides an advanced, end-to-end video distribution solution that radically improves the user experience for streaming internet video. our customers include content and digital media providers, and content delivery networks who need to offe...

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Full-time, hybrid
DATE POSTED
December 4, 2024

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