Security Officer - Asheville, NC - job 1 of 2

As a Security Officer at Walden Security in Asheville, NC, your primary responsibilities will involve protecting various properties from fire, vandalism, and unauthorized access. You will monitor security systems, conduct regular patrols, and respond to emergencies while ensuring a safe environment for guests, clients, and employees.

To become a Security Officer at Walden Security, you must have a high school diploma or General Education Degree (GED) and be at least 18 years old. Additionally, the ability to pass a criminal background check and drug test is required. Candidates with a current PPSB card are preferred, as it showcases your readiness to engage in professional security duties.

Walden Security offers extensive initial training for new employees, helping you achieve your Security Officer Certification. This training is recognized nationally, with the company being awarded by Training Magazine as a Top 100 Award Winner for successful learning and development programs, ensuring you are well-prepared for your role.

Security Officers at Walden Security can enjoy numerous benefits, including competitive pay, flexible schedules, tuition reimbursement, paid time off, medical, dental, and vision insurance, a 401K plan, and employee recognition programs. You will also have the opportunity to participate in various employee assistance programs that cater to your well-being.

At Walden Security, growth opportunities abound! The company follows a promote-from-within philosophy, encouraging employees to take on leadership roles based on their performance and dedication. By being proactive about your professional development and demonstrating strong skills and commitment, you will open doors for career advancement.

When faced with someone trying to enter a restricted area, it's essential to remain calm and assertive. Approach the individual politely, inquire about their purpose, and explain that the area is off-limits. If they refuse to comply, you should follow your protocol for notifying your supervisor or calling for assistance.

In an interview, discuss a specific incident where you remained professional under pressure. Explain the situation, how you resolved conflict, your thought process, and the final outcome. This showcases your problem-solving skills and your ability to manage stress effectively.

To ensure effective surveillance, I employ a combination of regular patrols, situational awareness, and familiarity with the property's layout. Additionally, I stay attentive to the security systems in place, ensuring all equipment is functional and responds efficiently to alarms or disturbances.

Express genuine enthusiasm for the company and the role. Mention Walden Security's commitment to employee growth, extensive training programs, and positive work culture as key aspects that attract you to the Security Officer position.

In a medical emergency, my first step would be to assess the situation and ensure the scene is safe for both the individual and myself. I would then activate emergency services and provide assistance as needed, following my training protocols while waiting for professionals to arrive.

Successful Security Officers possess excellent observational skills, strong communication abilities, professionalism, a strong ethical compass, and the ability to respond to emergency situations with confidence. Mentioning these qualities reflects your understanding of the role.

To maintain a safe environment, I would enforce access control measures, conduct regular patrols, and actively engage with clients and their guests. Building relationships can create a comfortable atmosphere, making it easier to identify potential security issues.

Keeping accurate records entails logging incidents promptly and clearly in a digital format or incident report form. I would detail the circumstances surrounding the events, actions taken, and any witnesses involved, ensuring these reports are accessible for follow-up by management.

Teamwork is essential in the security field. I would communicate effectively with team members, listen to their input, and coordinate actions seamlessly during emergencies or daily operations. Building a strong rapport ensures we work together efficiently in serving our clients.

I would approach the situation with caution, maintaining a non-confrontational stance. Listening to their concerns is crucial, and I would attempt to de-escalate the situation with verbal communication. If necessary, I would call for additional support while ensuring the safety of everyone involved.