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Director, Product Management (US)

Position Summary...What you'll do...About the RoleAre you passionate about creating seamless, intuitive customer interactions? Do you excel at delivering memorable product experiences? We’re seeking a highly empathetic and collaborative Director of Product Management to lead the charge in building user-centric, innovative experiences across our multi-device, multi-user platform. This role demands strong product instincts, excellent communication skills, analytical rigor, and a proven ability to ship quality products that drive impactful business outcomes.What You’ll Do· Deeply Understand Customers: Spend time with customers to unpack and analyze their end-to-end experiences across web and mobile platforms.· Foster Collaboration: Partner with feature product leaders to ensure a cohesive flow for the diverse personas we serve on our multi-device, multi-user platform.· Innovate with AI: Build scalable user experiences leveraging cutting-edge Large Language Models (LLMs) to deliver impactful and transformative interactions.What You’ll Bring· Proven Experience: You’ve built and delivered product roadmaps and shipped end-to-end B2B products that achieved meaningful business results.· Collaborative Mindset: You thrive in cross-functional teams, working with design and engineering counterparts to craft innovative and cohesive solutions.· Analytical Prowess: You bring strong problem-solving skills and are not afraid to dive into the details when needed.· Customer-Centric Approach: You have a track record of creating customer-first product experiences that resonate deeply with users.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits and Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $130,000.00-$260,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Director, Product Management (US), Walmart

We're excited to announce an opening for the Director of Product Management at Walmart in Centerton, AR! If you're driven by the desire to create exceptional customer interactions and are interested in leading innovative product experiences, this role is perfect for you. As the Director of Product Management, you'll collaborate with cross-functional teams to ensure our users enjoy seamless and engaging experiences across our multi-device platform. Your work will involve understanding the perspectives of our diverse customer base, leveraging cutting-edge AI technologies, and building cohesive product roadmaps that align with Walmart’s goals. Your analytical skills will help inform product decisions, and your empathetic approach will ensure we stay customer-centric. If you have a proven track record of delivering impactful B2B solutions and are passionate about accessibility and inclusivity in product design, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Product Management (US) Role at Walmart
What are the main responsibilities of the Director of Product Management at Walmart?

As the Director of Product Management at Walmart, you'll be responsible for understanding customer experiences, fostering collaboration among teams, and driving innovation with AI. You will lead efforts to create user-centric products that enhance customer interactions across various platforms, ensuring that Walmart remains a leader in providing seamless solutions.

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What qualifications are needed for the Director of Product Management position at Walmart?

To qualify for the Director of Product Management role at Walmart, you'll need a Bachelor’s degree in a relevant field along with 11 years of product management experience, or 13 years in a related area. A Master's degree is preferred, along with proven experience in delivering B2B products and a strong focus on customer-centric solutions.

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How does the Director of Product Management at Walmart integrate AI into product development?

In the role of Director of Product Management at Walmart, you'll leverage AI tools, specifically advanced Large Language Models, to create scalable and transformative user experiences. This innovative approach aims to anticipate customer needs and create a more personalized shopping experience in line with Walmart's mission.

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What kind of team collaboration can be expected as the Director of Product Management at Walmart?

As the Director of Product Management, you will work closely with various teams including design, engineering, and marketing to ensure a cohesive product development approach. Collaboration is key to creating innovative solutions that resonate with our diverse customer base and support Walmart's overarching goals.

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What perks and benefits come with the Director of Product Management role at Walmart?

The Director of Product Management at Walmart will enjoy a competitive salary, performance-based bonuses, health benefits including medical and dental coverage, a 401(k) match, and paid time off. Walmart is committed to promoting a happy workforce with additional perks like educational benefits and a focus on employee wellness.

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Common Interview Questions for Director, Product Management (US)
Can you describe your experience with customer-centric product management?

When answering this question, highlight specific examples of how you've prioritized customer needs in past product management roles, detailing any methodologies or tools you used to gain customer insights.

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How have you successfully led cross-functional teams in your previous roles?

Provide concrete examples of projects where collaboration was crucial. Discuss how you communicated with various departments and facilitated teamwork to achieve common goals.

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What strategies do you employ to innovate with AI in product management?

Discuss specific AI technologies or methods you’ve utilized in past projects. Emphasize your understanding of how these innovations can enhance user experience and drive business results.

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How do you ensure accessibility in product design?

Share your knowledge of accessibility guidelines like WCAG and provide examples of how you’ve implemented these standards in previous roles to create more inclusive products.

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Describe a time when a product you managed did not meet expectations. What did you learn?

Reflect on a particular project, explaining what went wrong, how you identified the issue, and the steps you took to resolve the situation and improve future outcomes.

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What methods do you use to gather user feedback for product improvement?

Discuss various techniques such as surveys, interviews, or A/B testing, illustrating how you've successfully used these methods to make data-driven decisions in past projects.

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How do you prioritize features on your product roadmap?

Explain your prioritization framework, mentioning how you balance customer needs, business goals, and technical feasibility to determine which features to focus on.

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What metrics do you track to measure product success?

Outline key performance indicators (KPIs) you consider critical, emphasizing how these metrics align with the broader objectives of the organization and the product.

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How do you approach market research when developing a new product?

Discuss the research methods you utilize, such as competitive analysis or market trends, and how this informs your decision-making when creating a new product.

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Describe how you handle conflicts within your team.

Focus on your conflict resolution skills, elaborating on a specific instance where you successfully mediated a disagreement, highlighting the importance of open communication.

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