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Principal UX Designer - job 1 of 13

Position Summary...What you'll do...Principal UX DesignerAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.As a Principal UX Designer , you'll set the vision for the best customer and associate experience s and collaborate closely with cross-functional partners . You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you 'll cr aft experiences that are intuitive to use and accessible for all.You'll sweep us off our feet if you have...• You have a strong point of view and are an effective champion for design and inclusive experiences.• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.• A strategic mindset and a system thinking approach to taking the complex and make it simple.• Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.• Experience facilitating Design Thinking in your cross-functional teams.• Comfort with ambiguity and ability to motivate teams and partners.• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.• A self-starter mindset who is well organized and always looking to improve things.You'll make an impact by:• Designing at the highest level of craft for a broad population of Walmart customers.• Leading a program of work and collaborating seamlessly with cross-functional partners through delivery .• Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable experiences in partnership with our Design System team.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Staying up to date with the latest trends, in and out of retail.Preferred qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 year s of experience in product design .• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Principal UX Designer, Walmart

Join Walmart as a Principal UX Designer and become a part of our award-winning design team in Noel, MO, where you can truly make a difference in the lives of millions! Our mission is to create dignified and accessible experiences for everyone, no matter their background. In this role, you will not only lead the vision for outstanding customer and associate experiences, but also collaborate with cross-functional teams to bring your innovative ideas to life. You'll leverage your expertise in the Design Thinking process to facilitate conversations, develop concepts, run design sprints, and create rapid prototypes that shine. Your storytelling prowess will be key as you present your design rationale to leadership, ensuring that our solutions are intuitive and user-friendly. Your ability to thrive in fast-paced environments while juggling multiple projects will help us stay ahead of the curve. Additionally, the ideal candidate will have a strong portfolio showcasing elegant design solutions and at least 5-7 years of experience in product design. If you're passionate about leading by doing and are eager to inspire your team while cultivating a collaborative culture, this could be the perfect opportunity for you. With competitive pay and a suite of fantastic benefits, including a 401(k) match, stock purchase plan, and paid time off, Walmart is committed to supporting your well-being. Come and shape the future of retail with us!

Frequently Asked Questions (FAQs) for Principal UX Designer Role at Walmart
What are the primary responsibilities of a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, your key responsibilities will include setting the vision for exceptional customer and associate experiences, collaborating with cross-functional teams, and leading design sprints. You will also focus on creating the experience strategy and guiding the design direction for programs that align with user needs and business goals. Additionally, you'll engage with the design research team to ensure insights inform your work effectively.

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What qualifications are required for the Principal UX Designer position at Walmart?

To qualify for the Principal UX Designer role at Walmart, candidates should possess a bachelor's degree in UI/UX design, graphic design, or a related field, along with at least 5 years of experience in UI/UX or related design areas. Alternatively, a candidate with 7 years of relevant experience without a degree would also meet the minimum requirements. A strong portfolio demonstrating elegant design solutions is crucial.

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What skills are essential for a Principal UX Designer at Walmart?

Essential skills for a Principal UX Designer at Walmart include a deep understanding of the Design Thinking process, strong storytelling abilities for presenting design ideas, and effective collaboration skills. Candidates should be comfortable working in ambiguity, possess a strategic mindset, and have a self-starter attitude. Additionally, experience with rapid prototyping and multitasking across various projects is important in this role.

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What benefits does Walmart offer to its Principal UX Designers?

Walmart offers its Principal UX Designers a competitive compensation package that includes performance-based bonuses, a robust 401(k) match, stock purchase plans, and comprehensive health benefits. Other perks include paid parental leave, PTO, additional educational benefits through the Live Better U program, and various leave options to support personal and family needs.

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How does Walmart ensure diversity and inclusion in its design process?

Walmart places a strong emphasis on diversity and inclusion within its design team. As a Principal UX Designer, you will champion inclusive experiences by understanding and respecting diverse styles, identities, and backgrounds. This commitment is reflected in the design process, where feedback is actively solicited, and user experience is created to be accessible to all, demonstrating Walmart's dedication to serving every customer.

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Common Interview Questions for Principal UX Designer
How would you approach creating a user experience strategy for Walmart?

In creating a user experience strategy for Walmart, I would start by understanding the users’ needs through research and engagement. I would collaborate with cross-functional teams to ensure alignment on business goals and gather insights to inform design decisions. By employing Design Thinking principles, I would iterate on concepts while facilitating feedback sessions to refine our approach, ultimately ensuring that our design strategy is user-centric and effective.

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Can you describe your experience with Design Thinking in previous roles?

In my previous roles, I have actively led workshops and design sprints focused on Design Thinking. I initiated cross-department collaboration to gather diverse perspectives, which enriched the design process. I facilitated brainstorming sessions, encouraged prototyping, and tested ideas with users to gather feedback. This hands-on approach allowed us to iterate quickly and develop solutions that truly resonated with users, ultimately enhancing the product experience.

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What are some challenges you anticipate in the Principal UX Designer role, and how would you overcome them?

One challenge I anticipate is navigating complex stakeholder requests while maintaining a clear user focus. To overcome this, I would prioritize open and empathetic communication, ensuring that stakeholders understand user needs. By facilitating workshops and feedback loops, I would aim to align everyone’s goals, making it easier to balance user experience with business objectives while fostering collaboration.

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How do you stay updated with the latest UX design trends?

I regularly participate in UX design webinars, follow industry leaders on social media, and subscribe to relevant design publications. Additionally, I engage in community meetups and forums where professionals share insights. I also focus on continuous learning by taking online courses and experimenting with new design tools to keep my skills fresh and informed by the latest trends.

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Describe your ideal design process when approaching a new project.

My ideal design process starts with thorough research to understand user needs and business objectives. I would then analyze the gathered data to identify key insights and pain points. Next, I would brainstorm ideas and create wireframes followed by user testing on prototypes. Iterative cycles of feedback and refinement would guide the design towards a solution that meets both user satisfaction and business goals, ensuring seamless collaboration with teams along the way.

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What design tools do you primarily use, and how do they enhance your workflow?

I primarily use tools like Adobe XD, Figma, and Sketch for wireframing and prototyping, which helps streamline the design process. These tools allow for real-time collaboration, making it easy to share feedback with cross-functional teams. Additionally, I leverage tools like Axure for more complex interactions and usability testing tools to gather user feedback efficiently, ensuring that our designs are validated and informed by real user experiences.

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Can you give an example of a successful product you designed that reflects your role as a UX Designer?

Certainly! In my last role, I led the redesign of an e-commerce platform that significantly improved the user journey. By conducting user interviews and usability tests, we identified pain points that hindered the shopping experience. I facilitated design sprints to generate ideas and quickly prototyped solutions. The outcome was a 30% increase in conversion rates, demonstrating the impact that user-centered design can have on business performance.

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How do you ensure that your designs are inclusive and accessible?

I ensure that my designs promote inclusivity and accessibility by following established guidelines such as WCAG. During the design process, I involve users with diverse abilities to gather feedback on accessibility features. Building empathy with users of varying backgrounds helps me create interfaces that are usable by all. Furthermore, I advocate for accessibility as a key consideration throughout the design phases, championing its importance to the wider team.

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What motivates you to perform well as a UX Designer?

My primary motivation as a UX Designer is the opportunity to create impactful experiences that enhance users' lives. Knowing that my designs can positively influence people's day-to-day interactions with a product fuels my passion for design. Additionally, collaborating with talented teams and pushing the boundaries of creativity inspires me to strive for excellence in every project.

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What strategies do you use to manage multiple design projects and deadlines?

To manage multiple design projects, I employ a structured approach that involves prioritization and effective time management. I utilize project management tools to track progress and set realistic milestones. Regular communication with team members helps ensure alignment on deadlines while adjusting priorities when necessary. By breaking projects into manageable tasks and maintaining flexibility, I'm able to deliver quality work within timelines.

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