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Position Summary...What you'll do...Senior UX Designer, People DesignAbout the TeamWalmart's People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart's people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam's Club, Walmart International, and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart's most innovative associate-centric tools, including Me@Campus , Me@SamsClub , and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart's Chief People Officer.Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences, and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking that's anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization's boldest digital ambitions.As a Senior UX Designer, People Design, you will employ your depth of knowledge and experience designing enterprise software and digital experiences to make the complex simple, clear, and trusted. Through your obsession with the design craft, you'll set a high standard of design excellence for the experiences you design. You will craft consumer-grade, delightful experiences that are inclusive and connect all associates, streamlining everyday tasks to provide value and delight. You'll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your designs should evolve. While diving into the interaction patterns and business processes of today, you'll be able to imagine and articulate improved future states of those products through design. You'll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.By innovating on the world's biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being a Senior UX Designer, People Design at Walmart could be the fit you've been looking for.You'll sweep us off our feet if you have...• Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it• Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment - one that celebrates experimentation, iteration, and shipping• Lead the design and delivery of strategic digital experiences at a company with a strong design culture obsessed with the design craft• Experience leading the product design process and building strong cross-functional partnerships• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace• A strong strategic mindset and a systems-thinking approach• A skilled, change-making mindset of thinking big and challenging the status quo• A deep understanding of employee-facing experiences and HR technology• A high bar for design quality, and can set new standards for design delivery• Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority• Ability to produce great work in short timeframes , multitask across different projects and platforms, and adapt to changing business priorities• Deep experience with end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping• A desire to champion a design philosophy that creates a culture of belongingYou'll make an impact by:• Owning points of view across your products and initiatives and collaborating seamlessly with cross-functional partners through delivery.• Creating the experience strategy and setting a design direction for your products that deliver on the user needs and business objectives .• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable, enterprise-wide experiences to deliver both horizontal and vertical best-in-class UX.• Where applicable, working with our Design System teams to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Staying up to date with best practices and latest trends in design, in and out of retail.• Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation).• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competing organizational goals.• Driving and holding others accountable to create experiences that celebrate and empower our end users• Proactively soliciting , leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.• Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences• Thinking holistically so that we build true end-to-end experiences• Switching gears from deep design thinking to rapid-fire executionThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Preferred Qualifications• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5+ years of experience in digital product/software design.• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.• Bonus points for experience delivering employee experiences in enterprise environments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...508 Sw 8Th St, Bentonville, AR 72712, United States of America
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What You Should Know About Senior UX Designer - People Experience Design, Walmart

Are you ready to elevate the associate experience as a Senior UX Designer with Walmart's People Design team? Located in Centerton, AR, you'll join a passionate group dedicated to transforming the way 2.1 million associates interact with their workplace through cutting-edge digital solutions. We believe that our associates deserve experiences that are not just functional but delightful, and that's where you come in! As a Senior UX Designer, you'll leverage your expertise in designing enterprise software to simplify complex processes, ensuring our tools like 'Me@Campus' and 'My Assistant' are user-friendly and impactful. Your knack for storytelling will shine as you present your design rationale and visions, collaborating with cross-functional teams to create engaging experiences. We thrive on innovation and encourage you to challenge the norms, all while driving strategic outcomes for Walmart's global operations. If you’re passionate about crafting inclusive experiences, this is your chance to make a lasting mark on the future of HR at a Fortune #1 company. Embrace the opportunity to work in an environment that thrives on creativity and dynamic teamwork, as you help us shape living experiences that empower 2.1 million associates worldwide. Join us and make a real difference in the lives of our associates at Walmart!

Frequently Asked Questions (FAQs) for Senior UX Designer - People Experience Design Role at Walmart
What are the responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, you'll be responsible for creating engaging and intuitive digital experiences for our associates. Your role includes defining design strategies, facilitating design sprints, and collaborating with cross-functional teams to ensure that user needs are met while meeting business objectives. You will utilize your expertise in interaction design, visual design, and research methodologies to enhance the overall associate experience across Walmart's vast array of services.

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What qualifications are needed to apply for the Senior UX Designer position at Walmart?

To be considered for the Senior UX Designer role at Walmart, candidates should have a Bachelor’s Degree in a relevant field such as UI/UX design or computer science, alongside at least 3 years of professional experience in UI/UX design. Candidates with a Master’s degree or extensive portfolio showcasing innovative design solutions are preferred. A fundamental understanding of employee-facing experiences in HR technology is also beneficial.

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How does a Senior UX Designer impact the associate experience at Walmart?

A Senior UX Designer at Walmart has a profound impact on the associate experience by creating user-centric digital tools that streamline tasks and enhance engagement. Your work will help simplify complex workflows, making it easier for associates to interact with HR services. Through research and iterative design, you will ensure every digital experience is thoughtful and inclusive, ultimately improving productivity and satisfaction within Walmart's diverse workforce.

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What tools and processes does Walmart utilize for UX design?

At Walmart, Senior UX Designers use a variety of design and prototyping tools, including Sketch, Figma, or Adobe XD, paired with user-testing methodologies to refine designs. The design process often includes journey mapping, competitive analysis, and collaborative brainstorming sessions. Walmart fosters a culture of innovation, encouraging rapid prototyping and iterative design that aligns with the latest trends and best practices in user experience design.

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What is the team culture like for Senior UX Designers at Walmart?

The team culture for Senior UX Designers at Walmart is centered around collaboration, innovation, and continuous learning. The environment promotes open communication and respect, encouraging designers to express their creative ideas freely. With a focus on associate-centricity, designers work together to develop groundbreaking experiences while fostering a strong sense of belonging within the team and across the organization.

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Common Interview Questions for Senior UX Designer - People Experience Design
Can you describe your design process when starting a new project as a Senior UX Designer?

When starting a new project as a Senior UX Designer, I begin with understanding the user needs through deep research and stakeholder interviews. I then move into brainstorming sessions to identify key problems and opportunities, followed by developing prototypes to test ideas with users. Throughout the design process, I continually solicit feedback, iterate on designs, and work closely with development teams to ensure seamless implementation.

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How do you balance user needs with business objectives in your designs?

Balancing user needs and business objectives is crucial in my design process. I ensure that I have a clear understanding of both perspectives from the outset. This involves conducting user research to gather insights, followed by aligning these findings with the business goals through collaborative discussions with stakeholders. By creating designs that are intuitive yet strategically aligned, I can deliver meaningful solutions that cater to both users and the business.

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What experience do you have in conducting usability tests?

I have extensive experience conducting usability tests throughout my design process. I typically begin by developing clear test objectives and metrics for success. During testing, I observe users as they interact with prototypes, collecting qualitative and quantitative feedback. I then analyze this data to identify pain points and iteratively improve the design, ensuring it aligns with user expectations and usability standards.

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How do you approach feedback from peers and stakeholders?

My approach to feedback is to view it as a crucial part of the design process. I actively seek constructive criticism from my peers and stakeholders, as it helps me refine my ideas and designs. I encourage open dialogue during design reviews, remaining receptive and adaptable while discussing various perspectives. This collaborative spirit improves the final product and fosters a stronger team environment.

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What techniques do you use to keep up with design trends?

To stay updated with design trends, I engage continuously with the design community by following industry publications, blogs, and attending webinars and design conferences. I also participate in online forums and local design meetups to exchange knowledge and best practices with other professionals. Exploring new tools and experimenting with projects in my spare time helps me integrate contemporary design solutions into my work.

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How do you ensure your designs are accessible to all users?

Ensuring accessibility in my designs is a top priority. I adhere to accessibility standards such as WCAG 2.2 AA and incorporate user testing with individuals representing diverse abilities. I include features such as keyboard navigation, sufficient color contrast, and screen reader compatibility. By considering accessibility from the start, I create inclusive experiences that empower all users regardless of their abilities.

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Can you give an example of a high-impact project you've worked on?

One high-impact project I worked on involved redesigning an internal HR platform. My team and I conducted user research, which revealed significant friction points for associates. By implementing user-friendly design based on direct feedback, we saw adoption rates increase by 40%. This project highlighted my ability to translate user needs into actionable design solutions that had a real-world impact on the employee experience.

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What role does teamwork play in the design process for you?

Teamwork is essential in the design process. Collaborating with cross-functional teams allows me to gain insights from various perspectives, from business needs to technical constraints. During projects, I prioritize establishing open lines of communication and fostering a culture of collaboration to encourage innovative idea-sharing and ensure alignment through each phase of design and implementation.

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How do you manage multiple design projects with competing deadlines?

To manage multiple design projects effectively, I prioritize tasks by assessing deadlines and the overall impact of each project. I break tasks into manageable milestones and leverage project management tools to keep everything organized. Regular check-ins with team members ensure alignment and accountability, allowing us to adjust swiftly to any changes while maintaining focus on quality and timely delivery.

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What inspires you most in your design work?

My greatest inspiration in design comes from observing how thoughtful design can profoundly impact user experiences. I find motivation in empathy and understanding user pain points, imagining solutions that can enhance their everyday interactions. Additionally, I draw inspiration from diverse fields— cultures, art, technology— that fuel my creativity and enable me to think outside the box in every project.

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DATE POSTED
December 16, 2024

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