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(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-1 image - Rise Careers
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(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-1

Position Summary...What you'll do...Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.Live our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $50,000.00-$100,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Inventory Management, Microsoft Office, Walmart Logistics SystemsBachelors: Business, Bachelors: LogisticsPrimary Location...990 N 6550 W, Salt Lake City, UT 84116-0000, United States of America
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What You Should Know About (USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-1, Walmart

Are you ready to take your career to the next level as an Area Manager - Quality Assurance/Systems at Walmart? Based in Clearfield, UT, this role is all about leading with purpose and fostering a culture of excellence. As an Area Manager, you will not just supervise; you'll inspire a team of dedicated associates committed to quality, safety, and productivity within our logistics facilities. Your day-to-day will involve engaging with your team and other stakeholders, while implementing effective operational strategies to achieve our facility goals. You’ll monitor reports, manage compliance with policies, and handle both customer and supplier concerns with confidence and poise. Beyond management, your ability to develop others will shine as you coach and mentor both associates and leaders, helping them to thrive in their roles. Your passion for quality assurance will help maintain high standards and enhance efficiency in every operational aspect. At Walmart, you won’t just be part of a team; you’ll play a crucial role in shaping our success through innovation and strategic thinking. We pride ourselves on a culture that embraces diversity and inclusion, and your capability to collaborate will be invaluable in fostering strong relationships. If you’re driven by results and relationships, and you're passionate about making a positive impact, then this is the perfect opportunity for you. Come join us at Walmart, where your voice is valued, and every day brings new opportunities to grow and learn.

Frequently Asked Questions (FAQs) for (USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-1 Role at Walmart
What are the main responsibilities of an Area Manager - Quality Assurance/Systems at Walmart?

As an Area Manager - Quality Assurance/Systems at Walmart, your key responsibilities include overseeing logistics operations by implementing business plans, managing productivity, and training associates on policies. You'll also directly engage with customers and suppliers to address concerns and ensure adherence to quality and safety standards while fostering a culture of accountability and excellence within your team.

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What qualifications are required to become an Area Manager - Quality Assurance/Systems at Walmart?

To qualify for the Area Manager - Quality Assurance/Systems position at Walmart, candidates must have an Associate's Degree in Business, Logistics, or a related field with one year of supervisory experience, or a Bachelor's Degree in a similar field, or at least two years of experience in Walmart logistics or supervisory roles. You'll also need to successfully complete job-required training during your employment.

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What skills are preferred for an Area Manager - Quality Assurance/Systems role at Walmart?

Preferred skills for the Area Manager - Quality Assurance/Systems role at Walmart include proficiency in inventory management, Microsoft Office, and Walmart logistics systems. Having a solid understanding of these areas can significantly enhance your ability to manage and improve quality assurance processes within the organization.

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How does Walmart support career development for an Area Manager - Quality Assurance/Systems?

Walmart places great emphasis on career development and growth for Area Managers - Quality Assurance/Systems. Through programs like Live Better U, associates can access educational benefits that cover tuition fees, books, and certification costs for various educational programs. This commitment enables associates to pursue their career aspirations while improving their skills and knowledge.

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What benefits can an Area Manager - Quality Assurance/Systems expect at Walmart?

As an Area Manager - Quality Assurance/Systems at Walmart, you can anticipate a range of competitive benefits including health coverage, a 401(k) plan, paid time off (PTO), and performance bonuses. Additionally, Walmart's commitment to diversity and employee well-being is reflected in initiatives like maternity leave and various financial perks to ensure a balanced work-life experience.

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Common Interview Questions for (USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-1
How do you prioritize tasks as an Area Manager?

In prioritizing tasks as an Area Manager, I focus on aligning with organizational goals, analyzing data for informed decision-making, and empowering my team to handle operational tasks. This proactive approach ensures efficiency while meeting quality and safety expectations.

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Can you provide an example of how you improved quality assurance in a previous role?

In a previous position, I initiated a comprehensive training program for associates on quality policies which resulted in a 15% reduction in errors over six months. By integrating feedback loops, we continuously refined our processes, showcasing the power of collaboration in improving results.

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What strategies do you use to handle conflicts within your team?

I utilize active listening and open communication as strategies for conflict resolution. By understanding differing perspectives, I facilitate discussions to find common ground and ensure a harmonious work environment, fostering a culture of respect and collaboration.

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How do you stay updated on industry trends relevant to quality assurance?

To stay current on quality assurance trends, I follow industry publications, attend webinars, and engage in professional networks. This continuous learning helps me implement best practices and innovative solutions in my role.

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Describe a time you had to implement a change in your team. How did you approach it?

When implementing a new software system, I ensured all team members were involved in the transition process. Through training sessions, hands-on support, and soliciting feedback, we made the change smoother and more effective, resulting in higher buy-in and reduced resistance.

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How do you measure success in your role as an Area Manager?

As an Area Manager, I measure success through key performance indicators (KPIs) like productivity rates, adherence to safety standards, and associate engagement levels. Regularly reviewing these metrics allows me to gauge our performance and drive continuous improvement.

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What role does digital transformation play in your management style?

Digital transformation is integral to my management style. I leverage technology to streamline operations, enhance communication within teams, and utilize data analytics to optimize decision-making, ultimately leading to improved outcomes for the organization.

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How do you ensure compliance with safety and quality standards?

To ensure compliance, I implement regular training sessions for associates on safety and quality standards. Monitoring compliance, conducting audits, and fostering a culture of accountability are crucial to maintaining high standards in our operations.

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What experience do you have with systems troubleshooting?

I have extensive experience in systems troubleshooting, having worked closely with IT teams to identify and resolve issues quickly. My approach involves analyzing problems, collaborating with my team, and documenting resolutions to prevent future occurrences.

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How would you develop a high-performing team under your leadership?

To develop a high-performing team, I prioritize open communication, individualized coaching, and recognition of accomplishments. I create an inclusive environment that fosters professional growth and encourages associates to take initiative, helping them reach their full potential.

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