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(USA) Director, Site Merchandising - Pets & Baby image - Rise Careers
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(USA) Director, Site Merchandising - Pets & Baby

Position Summary...What you'll do...Want to help lead the way in redefining how we shop online? The Director of Site Merchandising for our eCommerce business is a critical leader in shaping the customer site experience, overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution. They'll drive impact, improvement, and innovation to create a truly frictionless online shopping experience.You'll sweep us off our feet if:• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.• You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.• You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.You'll make an impact by:• Creating an exemplary site experience for our eCommerce business - You'll drive the holistic site strategy, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.• Telling a story through our site - You'll identify key trends, define the department's story-telling roadmap, and use functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers' hearts and minds.• Monitoring site health and performance through analytics and key metrics - You'll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.• Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.• Operating with excellence - You'll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.• Leading and developing talent: Manage, coach and train a team of high-performing associates.Minimum Qualification:• Bachelor degree in business or related field or equivalent experience in Business or related fieldPreferred Qualification:• Ten years related experience in Site Merchandising, eCommerce, Merchandising, or related field• Experience leading large teams• Masters Degree in Business or related fieldThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:• Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:• Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We Are:• Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in merchandising, visual design, business management, or related area and 6 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.8 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.3 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related areaMasters: BusinessPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About (USA) Director, Site Merchandising - Pets & Baby, Walmart

If you're passionate about the world of eCommerce and ready to take the lead in enhancing online shopping experiences, then the Director of Site Merchandising for Walmart’s Pets & Baby division in Centerton, AR is the perfect role for you. In this pivotal position, you’ll be responsible for shaping the entire site experience, ensuring that everything from visual merchandising to content strategy, site functionality, and campaign execution is streamlined and engaging for our customers. Your vision and understanding of consumer behavior will play a crucial role in setting Walmart apart from the competition. With data at your fingertips, you’ll make informed decisions that lead to impactful improvements, aiming to provide a frictionless shopping environment. Operational excellence will be your mantra as you become a trusted partner to internal stakeholders, driving efficiency and innovation within the team. Your leadership will not only foster growth within your talented associates but also embed a culture of success and collaboration. If you thrive in a dynamic setting where your strategic thinking and creative insights can flourish, and you’re excited about the opportunity to tell compelling stories through our merchandise, we'd love to see what you can bring to our team!

Frequently Asked Questions (FAQs) for (USA) Director, Site Merchandising - Pets & Baby Role at Walmart
What are the responsibilities of the Director, Site Merchandising position at Walmart?

The Director, Site Merchandising at Walmart is responsible for shaping the eCommerce site experience, overseeing visual merchandising, content strategy, site functionality, and campaign execution, all aimed at creating a seamless customer shopping experience.

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What qualifications do I need for the Director, Site Merchandising role at Walmart?

To qualify for the Director, Site Merchandising position at Walmart, candidates typically need a Bachelor’s degree in business or a related field, along with 10 years of relevant experience in site merchandising or eCommerce, and experience in leading large teams is preferred.

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How does Walmart ensure operational excellence in the Director, Site Merchandising role?

Walmart promotes operational excellence for the Director, Site Merchandising by encouraging candidates to establish efficient workflows, processes, and timelines, and by focusing on continuous improvement and team development.

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What type of impact would I make as the Director, Site Merchandising at Walmart?

As the Director, Site Merchandising at Walmart, you would significantly impact the customer experience by implementing strategies that enhance site navigation, improve product onboarding, and drive overall site performance through analytics.

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What benefits are offered for the Director, Site Merchandising position at Walmart?

Walmart provides a range of benefits for the Director, Site Merchandising position, including competitive pay, incentive awards, comprehensive health plans, a 401(k) match, stock purchase options, and generous paid time off.

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Common Interview Questions for (USA) Director, Site Merchandising - Pets & Baby
What strategies would you employ to enhance the site experience in the Director, Site Merchandising role?

In answering this question, highlight your understanding of customer behavior, potential improvements in site navigation, and your strategies for data-driven decision making to create a more engaging shopping experience.

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Can you explain how you would use data to inform your merchandising strategy?

Discuss your experience with analytics tools, highlighting how you track key performance indicators, customer preferences, and market trends to optimize product placement and promotional strategies on the site.

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What experience do you have in leading a team, and how would you apply that to the Director, Site Merchandising position?

Provide examples of past leadership experiences, focusing on how you’ve developed talent, fostered collaboration, and mentored team members to achieve collective goals.

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How do you prioritize your responsibilities when managing multiple projects?

Share your approach to prioritization and time management, emphasizing how you keep stakeholder communication open and manage deadlines effectively to meet project goals.

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What methods do you find effective for monitoring site health and performance?

Discuss the metrics and tools you use to assess site performance regularly, and how you utilize those insights to make strategic adjustments for optimization.

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How would you approach developing a storytelling roadmap for online merchandising?

Talk about your process for identifying customer journeys and key trends, and how you would align visual merchandising with these narratives to enhance customer engagement.

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Describe a time when you implemented a successful marketing campaign. What was your role?

Outline a specific campaign you led, detailing your role, the challenges you faced, and the outcomes, including any metrics that demonstrate the campaign's success.

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What role does innovation play in your approach to site merchandising?

Highlight the importance of staying ahead of industry trends, and share examples of how you've incorporated new technologies or novel strategies in your eCommerce efforts.

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What are some key challenges you anticipate in the Director, Site Merchandising role, and how will you address them?

Discuss potential challenges such as adapting to rapidly changing consumer preferences or technology, and explain your proactive strategies for overcoming these hurdles.

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How would you build rapport with internal stakeholders as a Director, Site Merchandising?

Emphasize the importance of communication, trust, and collaboration, and describe strategies you would use to engage stakeholders and ensure alignment on initiatives and goals.

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DATE POSTED
December 23, 2024

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