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(USA) Manager, Strategic Account Management - job 1 of 2

Position Summary...What you'll do...Job DescriptionWalmart Data Ventures is focused on productizing Walmart’s rich data assets to better serve customers and provide data products that deliver actionable, customer-centric insights to help merchants and brands make better business decisions.We are hiring talent across our Account Management Teams to help drive business growth by developing and maintaining business relationships; both internally with Walmart Merchandising, as well as externally with our supplier subscribers.The ideal candidate will be someone that can understand and manage mutual value propositions, risks, and benefits, while supporting engagement and dialogue with stakeholders to mitigate risks, resolve issues, and realize value proposition and subsequent business objectives with all our products. This individual must have the ability to get things done through influencing and persuading people across a wide range of teams within Walmart and with external counterparties.We are looking for someone with a passion for leveraging data to identify insights that can positively impact Walmart customer experience, supplier / brand performance to drive customer and category growth through tactics and strategies across omni channels.You’ll be successful in this role if:• You have an analytic skill set and technical aptitude with an ability to simplify complex datasets for customers.• You drive the execution of multiple business plans and projects by identifying customer and operational needs• You are customer focused with an ability to understand, communicate and manage mutual value propositions, risks, and benefits• You are a strategic thinker, can look at the long term and are comfortable making tough decisions.• You have a track record of coming up with inventive solutions for our biggest problems and opportunities.You’ll make an impact by:• Concurrently managing multiple relationships expeditiously and efficiently.• Orchestrating collaborative work plans with 3rd party consultants, merchants, operations and suppliers to recognize supplier AND Walmart value and ROI from investment with products• Capturing and packaging success stories, case studies and other examples of utilization and implementation of insights derived from products• Providing VOC to product team with a supplier and merchant mindset• Building and managing cross-functional relationships with key partners within Walmart that power the business forward.In this role you may also:• Identify, nurture, close and renew key partnership or client opportunities in a B2B setting; own full lifecycle of supplier partner engagement, deal-making, and implementation.Minimum Qualifications:• Bachelor’s degree in Business, Accounting, Finance, Marketing, or related field and 2 years’ experience in business development, market development, product development, or related area• OR 4 years’ experience in business development, market development, product development, or related area.Preferred Qualifications:• Experience working for 3rd party data / insights supplier (Nielsen, IRI, Kantar, 84.51, dunnhumby etc.)• Experience working as a merchant in analytics, insight or operations with Walmart or other national retailers• Experience working with Retail Link, SQL, and/or Alteryx.About Data Ventures:  Data Ventures exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business.  As part of this transformation, we’re seeking entrepreneurial individuals to help drive data productization from concept to deployment. #dataventuresAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $80,000.00-$155,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About (USA) Manager, Strategic Account Management, Walmart

Walmart Data Ventures is on the lookout for a talented Manager of Strategic Account Management to join our vibrant team in Noel, MO. In this exciting role, you'll play a crucial part in harnessing Walmart's extensive data assets to empower our customers and optimize their business decisions. You’ll build strong relationships with both internal teams and our external supplier subscribers, ensuring that mutual benefits and insights are effectively communicated. We’re searching for someone who can navigate the complexities of various datasets and provide actionable insights that enhance the customer experience. If you’re someone who thrives on developing strategies for customer growth and can manage multiple relationships simultaneously, this position might be your perfect fit. You will also have the opportunity to be a strategic thinker, identifying potential risks while devising inventive solutions to overcome challenges. As a part of the Walmart family, you will enjoy a dynamic work environment with a drive for innovation and collaboration. With competitive compensation and benefits that focus on wellness, education, and growth, we want you to succeed both personally and professionally. If you’re ready to join us in this journey of transformation with data productization, we would love to hear from you!

Frequently Asked Questions (FAQs) for (USA) Manager, Strategic Account Management Role at Walmart
What responsibilities does a Manager in Strategic Account Management at Walmart Data Ventures have?

As a Manager in Strategic Account Management at Walmart Data Ventures, you will be responsible for developing and maintaining business relationships that drive growth. This involves working closely with Walmart Merchandising and our supplier subscribers, managing multiple relations, and orchestrating collaborative work plans to maximize value for both Walmart and our partners.

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What qualifications are needed to apply for the Manager role at Walmart Data Ventures?

To apply for the Manager position at Walmart Data Ventures, candidates should possess a Bachelor's degree in Business or a related field, alongside a minimum of two years' experience in business development or similar areas. Alternatively, four years of experience in business management can be considered in lieu of a degree.

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What skills are essential for a Manager in Strategic Account Management at Walmart Data Ventures?

Essential skills for a Manager in Strategic Account Management at Walmart Data Ventures include analytical capabilities, a technical aptitude for handling complex datasets, strategic thinking, and strong interpersonal skills for effective communication and relationship management with stakeholders.

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How can a Manager at Walmart Data Ventures make an impact?

A Manager at Walmart Data Ventures can make a significant impact by effectively managing strategic partnerships, driving collaboration among various teams, and capturing success stories that showcase the value derived from data insights. This role also plays a key part in voicing customer feedback to help guide product development.

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What growth opportunities does Walmart Data Ventures offer for a Manager in Strategic Account Management?

Walmart Data Ventures offers extensive growth opportunities for a Manager in Strategic Account Management through comprehensive training and development programs. Moreover, associates can take advantage of Walmart’s Live Better U educational benefits that cover tuition for various degree programs, ensuring continuous professional growth.

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Common Interview Questions for (USA) Manager, Strategic Account Management
How do you manage multiple client relationships effectively?

To manage multiple client relationships effectively, prioritize by understanding each client’s needs and establishing clear communication channels. Utilize CRM tools to track engagements and schedule regular check-ins to maintain rapport and address any issues proactively.

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Can you provide an example of a time you used data to make a business decision?

In my previous role, I analyzed customer purchase patterns to identify trends in demand. By using these insights, I recommended adjustments to our inventory that resulted in a 15% increase in sales over two quarters. This showcased my ability to leverage data for strategic decision-making.

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What strategies do you use to resolve conflict with stakeholders?

I believe in addressing conflicts through open communication and collaboration. I actively listen to the concerns of stakeholders and ensure that I articulate my points of view while seeking common ground. This approach fosters trust and leads to win-win resolutions.

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How do you stay informed about market trends relevant to Walmart Data Ventures?

I regularly follow industry publications, participate in professional networks, and leverage analytics tools to gather insights. Additionally, attending webinars and conferences helps me stay connected with market trends and innovations relevant to Walmart Data Ventures.

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What would you do if a client was dissatisfied with a product or service?

First, I would seek to understand the root of their dissatisfaction by listening attentively to their feedback. Then, I would work towards a solution tailored to their specific needs and involve relevant teams to ensure the issue is resolved promptly and effectively, turning the challenge into an opportunity.

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Describe a time you innovated a solution to a significant problem.

At my last job, we faced a decline in customer engagement metrics. I initiated a project to redesign our data visualization dashboards based on user feedback. This resulted in a user-friendly interface that increased engagement by over 25% within three months.

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How do you approach building cross-functional relationships?

Building cross-functional relationships starts with understanding each department's objectives. I prioritize regular interactions, strive for transparency, and work collaboratively on projects. Building rapport and mutual respect helps ensure that we achieve our joint goals efficiently.

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How would you define success in the role of Manager, Strategic Account Management?

Success in this role entails achieving sustained business growth through effective stakeholder engagement, delivering exceptional client satisfaction, consistently uncovering actionable insights from data, and refining strategies that align with Walmart Data Ventures' objectives.

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How do you prioritize tasks in a fast-paced environment?

I prioritize tasks based on urgency and impact. Creating daily and weekly to-do lists allows me to visualize my commitments clearly. I also utilize project management tools to track deadlines and ensure that I stay focused amidst competing priorities.

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What role does customer feedback play in your strategy development?

Customer feedback is invaluable in my strategy development process. It informs not just product enhancements but also helps identify opportunities for new solutions, allowing us to remain aligned with customer expectations and drive engagement.

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