(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com) - job 25 of 35

Quality Assurance Spec II Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The State Hospital System, under the HSCS is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco.The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission.The hospitals provide state-of-the-art treatment that is recovery-oriented and evidence-based.Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.Apply now to join our team.The Quality Assurance Specialist II (Quality Management (QM) Specialist) performs complex (journey-level) quality management work.Work involves assisting with planning, developing and implementing departmental and hospital wide QM programs to include policy, QSO (Quality System Oversight) monitoring, Restraint/Seclusion processes, and other performance improvement activities.Ensures compliance with The Joint Commission (TJC) and Centers for Medicaid and Medicare Services (CMS).Works with department and agency staff as well as external stakeholders.Provides guidance to others, as requested.Works under general supervision, with moderate latitude for the use of initiative and independent judgement.Performs other duties as assigned.Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.Such participation may require an alternate shift pattern assignment and/or location.Essential Job Functions:Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.Reviews hospital policies, prepares and disseminates information to policy managers for review.Provides guidance and education with regard to organizational and statutory requirements as well as accreditation standards.Ensures policies are approved, updated and posted for staff.Coordinates quality improvement and monitoring programs as assigned (such as QSO, Utilization Management (UM), Facility Support Performance Improvement (FSPI), other).Independently completes all aspects of this process.Explains quality management findings and assists in developing performance improvement plans.Compiles monthly samples, updates and distributes audits in a timely manner.Provides education and support to auditors.Completes data entry within the time constraints provided.Aggregates data and compiles reports, as well as trend analysis information.Communicates regularly with the corresponding Central Administration program coordinator.Serves as data oversight coordinator for assigned Quality Assessment and Performance Improvement (QAPI) indicators (such as restraint/seclusion, injuries/falls, Length of Stay (LOS), national benchmarks, Patient Tracers, etc.).Monitors documentation of incidents to include a tracking system.Aggregates data.Coordinates committee meetings, compiles all agenda documents.Compiles reports for hospital committees and Governing Body.Compiles trend analysis information compiled for the Quality Management Director.Oversees the submission of reports to the Hospital Executive Committee and on to the appropriate committees of the State Hospital System Governing Body.Prepares, edits and distributes correspondence, reports and documents.Maintains filing and records management systems.Completes other audit assignments as need arises (The Joint Commission monitoring, performance improvement projects, etc.).Performs other duties as assigned.Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.Such participation may require an alternate shift pattern assignment and/or location.Knowledge Skills Abilities:Knowledge of local, state and federal laws related to program area.Knowledge of TJC and CMS standards.Knowledge of statistical analysis processes, research techniques, training techniques and project management processes.Skills in interviewing and analyzing data.Skills in the use of computer and applicable software.Ability to plan, coordinate, and administer quality improvement programs.Ability to identify problems and develop solutions.Ability to communicate effectively.Ability to provide guidance to others.Registration or Licensure Requirements:NONE Initial Selection Criteria:Experience in social services, psychiatric/health care, auditing or investigating work; and developing plans of correction.Graduation from an accredited four-year college or university with major coursework in social services, nursing, psychology or a related field is preferred.Experience and education may be substituted for one another.Additional Information:Job Requisition # 485390 All candidates will be required to receive COVID-19 medical screening (nasal test) as part of the new hire due diligence process.Salary Note:The salary offered will follow HHS HR Policy starting salary guidelines which are typically made at or near the minimum of the salary range.For internal applicants, there can be limitations in consideration of applicant's current classification and salary and is dependent upon available budget.Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities.Males between the ages of 18-25 must be registered with the Selective Service.All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.Flexibility in work hours may be required for this position.The position may be required to work overtime and/or extended hours.Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza.All of these diseases are vaccine-preventable.As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals.In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747.MOS Code:Note:There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position.All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.HHS agencies use E-Verify.You must bring your I-9 documentation with you on your first day of work.I-9 Form - Click here to download the I-9 form.In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Salary:$26.29 - $35.76.Estimated Salary: $20 to $28 per hour based on qualifications.