Warehouse Associate - job 1 of 3

We are seeking a Warehouse Associate to join our rapidly growing team.

The Opportunity:

As the Warehouse Associate, you will have the opportunity to uphold our commitment to extraordinary customer service. You will be responsible for receiving, processing, and delivering all Bookstore orders and merchandise to its respective parties. With so many materials coming in on a daily basis, you will need to maintain accurate and up-to-date records of all receivables and stock levels. We set high standards for our materials and stock and expect that you will help us to further our pursuit of excellence!

The Accountabilities:

• Unloads and examines incoming delivers. Matches invoices to receiving documents and appropriately reports and records any damage or discrepancies

• Inputs merchandise data into inventory management system. Operates inventory control devices such as merchandise scanners, cash registers, and credit card terminals

• Assembles and fills orders placed by the bookstore departments and satellite stores. Prepares shipping documentation, and packs and ships outgoing merchandise

• Organizes and stocks merchandise and inventory in designated warehouse locations. Drives forklift and operates pallet jack and hand truck to move merchandise intra-warehouse

• Regularly reviews email to timely respond to merchandise transfer requests. Communicates with external vendors regarding packing lists, discrepancies, delivers, and returns. Responds verbally and/or in writing to merchandise queries. Forwards incoming mail to bookstore departments and satellite stores

• Drives warehouse vehicles, including but not limited to, delivery vans, large passenger vans and up to 26-foot truck, for deliveries and events. Sets up offsite event locations. Prepares and replenishes merchandise kiosks for offsite events

• Prepares invoices in batches for processing and payment by accounting. Maintains invoice files. Communicates with accounting regarding invoice payments and discrepancies

• Works various external events as part of the offsite events team. Processes cash and credit card transactions. Answers customers merchandise queries. Assists with loss prevention efforts

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers:

• Education: High School Diploma.

• Experience: 1 year.

• Expertise:

  • Shipping, receiving, and delivery experience.

  • Must be able to communicate effectively in English.

  • Experience with forklift (forklift certification required).

  • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Strong attention to detail.

  • Basic math and computer skills.

  • Knowledge of safety standards and procedures.

  • Customer service experience.

  • Ability to lift up to 50-60 pounds.

What We Prefer:

• 2 years of experience.

• Ability to provide direction to student and/or temporary workers.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate range for this position is $17.22 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.