Warehouse Associate

Hiring for the following location(s):2000 Luna Road Dock 28-32, Carrollton, Texas 75006Job Description• Greet and assist customers at the counter with product inquiries, orders, and returns.• Provide expert product knowledge and recommendations to customers.• Answer phone inquiries and address customer needs promptly and professionally.• Build and maintain strong customer relationships through exceptional service.• Process customer orders accurately and efficiently using the company's computerized systems.• Prepare invoices, quotes, and purchase orders.• Upsell and cross-sell products to maximize sales opportunities.• Handle cash, credit card transactions, and maintain a balanced cash drawer.• Receive, inspect, and stock incoming merchandise.• Conduct regular inventory counts to maintain accurate stock levels.• Rotate stock to ensure the first-in, first-out (FIFO) principle is followed.• Assist in replenishing stock and reordering inventory items as needed.• Maintain a clean, organized, and safe warehouse environment.• Operate forklifts and other warehouse equipment safely and efficiently.• Prepare shipments for delivery or pickup, ensuring accuracy and completeness.• Assist with loading and unloading trucks when necessary.• Stay up-to-date on product offerings, industry trends, and HVAC system components.• Attend training sessions and product seminars to enhance product knowledge.• Collaborate with other team members to ensure seamless operations.• Assist colleagues during peak periods or when additional support is required.About UsCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it. Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!Find out more about CE at www.carrierenterprise.com.Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).Requirements• At least 1 year of experience operating forklifts; Certification is preferred but not required.• High school diploma or equivalent is required.• At least 1 year of warehouse experience.• HVAC-related coursework or certification is a plus.• Previous experience in HVAC or a related field is preferred.• Bilingual is a plus.• Must be able to work overtime weekly as needed.• Strong customer service skills with a friendly and helpful demeanor.• Proficiency in computerized inventory and point-of-sale systems.• Ability to operate forklifts and other warehouse equipment safely.• Strong organizational skills and attention to detail.• Excellent communication and interpersonal skills.• Ability to lift and move heavy objects.• Punctuality and reliability are essential.• Valid driver's license may be required.• All candidates will complete a background check and drug screen prior to start date.