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Carrier Enterprise

At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values, which are safety, integrity, teamwork, innovation, inclusion, servic...

Website Globe icon www.carrierenterprise.com

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Carrier Enterprise Employee Reviews
Featured review

People First

10/12/2022 - Manager
Recommends
Positive outlook
Approves of CEO

Pros

Carrier Enterprise is focused on their associates. CE has gone through a complete culture change the past two years, focusing on people first, safety of their associates and creating a pleasant work environment.

Cons

I see major changes throughout the organization, overall i am hard pressed to list any cons with my employment at Carrier Enterprise.

CE continually seeks ways to foster an inclusive environment by celebrating diversity and leveraging the talents of associates with shared experiences and communities. As a result, we launched our first Associate Resource Group, the CE Women’s Network, in 2022.

The CE Women’s Network was developed to identify and expose women at CE to opportunities and provide a safe environment within the organization to learn and grow. ​​ Our vision is simple – support and improve the professional experience for all women at CE while celebrating their personal development. The network focuses on professional development, work-life balance, health & wellness and community outreach. 

We look forward to launching more Associate Resource Groups in the future.

Who We Are

At CE, our goal is to embrace the diverse experiences, backgrounds, knowledge and ideas that make up our People First culture. From our store locations to our e-Commerce and mobile platforms, we are committed to investing in our associates and helping them grow their careers. We know our associates and our customers make the difference. 

Benefits

We offer a competitive and comprehensive benefits program that supports the emotional, physical, social and financial well-being of you and your family.

CE benefits available to full-time* associates include:

Work/Life Support

  • Hybrid Work Schedules Available for Most Positions
  • Paid Time Off
  • Paid Company Holidays
  • Paid Time Off to Give Back to Communities
  • Legal and Financial Services via Employee Assistance Program

Career Growth

  • Tuition Reimbursement
  • Formal and On-the-Job Training Program and Access to Hundreds of Online Courses
  • Career Development Opportunities
  • Peer-to-Peer Recognition Program with Live Social Feed

Perks

  • Company-Paid Gym Membership and Active&Fit Direct Membership Discount
  • Company Exclusive Discounts via TicketsatWork and PerkSpot
  • Discounted Employee Stock Purchase Program
  • 401K Program with Company Contributions
  • Allowance and Discounts for Safety Shoes
  • Bonuses for Referring Friends and Former Colleagues

Healthcare

  • Medical/Prescription/Dental/Vision Coverage
  • Short-term/Long-term Disability
  • Paid Basic and Voluntarily Life Insurance
  • AFLAC Voluntary Benefits
  • Health Advocacy Benefits for Associates and Family
  • Family Medical Leave of Absence
  • Health Savings Accounts with Company Contributions
  • Earn Additional Wellness Incentives Up to $1,000
  • Teladoc

CE benefits available to part-time associates include:

  • Discounted Employee Stock Purchase Program
  • Paid Time Off
  • Paid Company Holidays
  • Company Exclusive Discounts via TicketsatWork and PerkSpot
  • Peer-to-Peer Recognition Program with Live Social Feed

*Associates working at least 30 hours per week are considered full-time.

Meet Our Associates

Meet Jackie Reymond, CE's Assistant Controller. There is no better way to describe Jackie other than “cool, calm and collected.” Jackie joined the CE family in 2008 as a Senior Accountant working out of CE's Syracuse, New York office. Since then, she has grown within the Finance Department as she now holds the Assistant Controller position in corporate HQ and has been excelling for the last 6 years. Her primary role is to oversee the general accounting team of 21 associates, three of which directly report to her. Whether it’s managing both internal and external audits, or working closely with her team on monthly closes, Jackie remains focused, organized and ultimately -- gets the job done! With a fast-paced environment such as Jackie’s, it’s imperative that everyone is on the same page. Jackie believes that having clear communication and expectations with her team is helpful in successfully completing projects. When Jackie isn’t crunching the numbers, you can find her and her husband traveling the United States in their camper along with spending quality time with family and friends.

Meet Dess Desir, CE’s Branch Manager in Port Saint Lucie, Florida. Dess has been part of the CE family for ten years, initially as a Warehouse and Counter Associate. Joining CE, he didn’t have much knowledge about the HVAC business. However, Dess’s passion for learning propelled his career to where it is today. After five years of working in the Warehouse, he grew into his current Branch Manager role, making a tremendous impact with his coworkers and CE customers daily.

Whether it's customer service, sales, inventory management, or people management, Dess constantly evolves personally and professionally. He shares, “I am proud of my story. I still have much to learn, but I am learning daily.”

Meet Nelisha Barron, CE’s Supervisor for the Applied Project Management (APM) team. Nelisha has been part of the CE HVAC family for almost 22 years. She joined as a temp in the Warranty Department and got hired full-time about two months later. She's been soaring at CE ever since. Nelisha's role entails assisting CE customers with start-up claims, filing reports for missing parts or damaged equipment, being the go-to for our customers about order status, and more. Beyond that, Nelisha embodies teamwork and community. Whether it's her philanthropy efforts outside of work or making her colleagues feel heard and respected, she puts her heart and soul into everything she does. She shares, “I love connecting with everyone and being the point person when someone needs it. I also love being able to share my experience and knowledge.”

Meet Dawn Walet, Branch Manager for CE's Lafayette, Louisiana branch. Dawn has been with CE for 13 years and continues to make a strong impact on both her colleagues and customers. She brings a wealth of HVAC knowledge and experience to the table, which makes her an incredibly strong asset. Dawn is a great example of how far you can go when you possess a positive attitude and the willingness to collaborate with your team. Dawn ensures her team is prepared for all scenarios when it comes to inventory, customer care, and beyond– which is a big factor as to why the Lafayette branch is as successful as it is. Outside of work, Dawn loves to dabble in an array of different hobbies, including car restoration, fishing, and camping.

Trainee Program

Our Trainee Program is designed for entry-level qualified candidates who are eager to learn and grow with an organization that puts its People First. Each participant will spend approximately 24 months developing and mastering the tools and skills needed to be successful across multiple aspects of the organization. This program provides a cross-functional hands-on learning experience via guided segments through, but not limited to, the following:

  • Orientation to CE's values and culture
  • Product knowledge, sales techniques, and marketing strategies
  • Inventory Planning and Purchasing Strategies
  • Warehouse and Store functions
  • Credit Management
  • Creating a great customer experience

After successful completion of the Trainee Program. You will have the ability to implement, demonstrate and provide the highest level of customer service in the industry. At that time, you will have the opportunity to discuss your professional goals and career path.  With roles in inventory planning, store/warehouse operations, finance, marketing, and many more, the opportunities are endless.

Giving Back

Giving back to our communities is an important part of our CE culture. Our associates are committed to enhancing and serving the communities in which we live and work. With a Volunteer Time Off policy, associates are encouraged to donate their time to a charity of their choice.

Each year, our associates come together to organize events such as canned food drives, raising money for children with critical illnesses, spreading holiday cheer with toy donations and warm wishes to local senior citizens and more.