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Partnerships- Infrastructure & Investment

Master Job title: Senior Partnership Account Manager

About Water.org

1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future. 

 Join us

We are seeking an experienced and motivated Senior Partnership Account Manager to join our Mexico team.  In this role, you will serve as an account manager and business advisor identifying infrastructure project investment opportunities. Over the last two decades, Mexico and Peru saw a significant nationwide increase in access to piped water supply and improved sanitation in both urban and rural areas, however a lack of ongoing investment has slowed progress in getting access to safe water to low-income communities.

 What you’ll do
Business Development  

  • Leads the development of partnerships and design of interventions including but not limited to: debt and/or equity financing of water utilities and infrastructure projects; and structuring of financing for small and medium enterprises (SMEs) in the water and sanitation sector.

Account Management 

  • Serves as the primary contact and advisor for assigned partnership accounts, ensuring a high level of customer satisfaction and retention.  Ensures integrity of data used to drive decisions and verify outcomes of programs.  

Business Metrics + Reporting 

  • Provides timely and accurate reporting and analysis of account performance and related business metrics, including execution progress and forecast for impact plans and funding utilization to relevant business partners.

Information + Business Advice

  • Serves as subject matter expert on strategic account management principles and tactics and/or partnership/program design.   May participate in cross-functional workgroups, projects, committees, and interact with individuals or groups representing diverse backgrounds, interests, and points of view. 

Why Water.org? 

At Water.org, we’re dedicated to breaking barriers to safe water access for everyone, everywhere. When you join us, you’ll be part of a purpose-driven team committed to sustainability, diversity, and making a lasting impact. We offer growth opportunities, a collaborative culture, and the chance to drive global change

What Makes you a great fit

  • Bachelor’s degree and/or equivalent relevant work experience.  
  • Seven or more years of progressive, front-line experience developing and leading strategic/key accounts in one or more of the following areas: SME financing, and/or water & sanitation infrastructure finance/projects.
  • Proven track record of expanding accounts and business contracts.
  • Proficient (written and verbal) in English and Spanish. Portuguese is a plus.

 

 What Makes you standout

  • Experience in the following: Infrastructure finance, impact investment, debt and equity financing, WASH, SME financing. 

Being authorized to work in the country posted is a precondition of employment.

 Type and Estimated Length of Employment:  

Indefinite

Salary/Benefits  

This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.  

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law.  We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Partnerships- Infrastructure & Investment, Water.org

Exciting opportunities await as you consider joining Water.org as a Senior Partnership Account Manager! This role is specifically focused on making a real difference in communities by identifying infrastructure project investment opportunities, particularly in water access and sanitation. Water.org, co-founded by the inspiring Gary White and Matt Damon, has been at the forefront of tackling the global water crisis for over 30 years. By pioneering market-driven financial solutions, they've positively transformed millions of lives, and now they need a passionate individual like you to expand on that mission. In this key position based in Mexico, you'll be integral to leading the development of partnerships and interventions that support debt and equity financing of essential water utility projects. Your experience in account management will shine as you serve as the primary contact for partnerships, ensuring customer satisfaction and the effectiveness of programs. You’ll also provide insights and reporting that influence decision-making and funding utilization. Collaboration is vital and, as a subject matter expert, you’ll participate in diverse workgroups, contributing to impactful initiatives across various sectors. Water.org values growth, collaboration, and a diverse team united in their mission to achieve safe water access for everyone. If you have a Bachelor’s degree, significant experience in strategic account management, and are proficient in both English and Spanish, your journey towards a fulfilling career that champions global change begins here!

Frequently Asked Questions (FAQs) for Partnerships- Infrastructure & Investment Role at Water.org
What are the key responsibilities of a Senior Partnership Account Manager at Water.org?

The Senior Partnership Account Manager at Water.org plays a pivotal role in identifying and developing partnerships that lead to significant investments in water infrastructure and sanitation projects. This includes managing relationships with key stakeholders, ensuring high customer satisfaction, and overseeing the execution of program interventions effectively. This position also includes providing insightful reporting and analysis to enhance decision-making regarding account performance.

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What qualifications are needed to apply for the Senior Partnership Account Manager position at Water.org?

To be a strong candidate for the Senior Partnership Account Manager role at Water.org, you should possess a Bachelor’s degree in a relevant field, along with at least seven years of progressive experience in account management in sectors such as SME financing and water and sanitation infrastructure. Proficiency in both English and Spanish is essential, while knowledge of Portuguese is an added advantage.

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How does the Senior Partnership Account Manager contribute to the mission of Water.org?

The Senior Partnership Account Manager contributes significantly to Water.org's mission by spearheading partnerships that foster investments in critical water and sanitation projects. By leveraging expertise in strategic account management and financing, you directly impact the lives of those in low-income communities lacking access to these essential services.

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What kind of work environment can a Senior Partnership Account Manager expect at Water.org?

At Water.org, the environment is collaborative, diverse, and purpose-driven, focusing on breaking barriers to safe water access. As a Senior Partnership Account Manager, you'll work with a dedicated team who share the common goal of impacting global communities positively. The organization promotes inclusivity and offers growth opportunities to foster individual strengths while contributing to a collective mission.

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What unique skills or experiences enhance the candidacy for the Senior Partnership Account Manager role at Water.org?

Having a background in infrastructure finance, impact investment, or public-private partnerships can enhance your candidacy for the Senior Partnership Account Manager role. Demonstrated success in expanding strategic accounts, along with fluency in multiple languages, particularly English and Spanish, will set you apart as a candidate who can thrive in a diverse and international setting.

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Common Interview Questions for Partnerships- Infrastructure & Investment
Can you describe your experience with strategic account management as a Senior Partnership Account Manager?

In responding to this question, share specific examples from your career where you developed and managed strategic accounts. Highlight how your approach led to successful partnerships and tangible outcomes, emphasizing skills such as relationship building, negotiation, and decision-making.

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What do you believe are the most critical components in developing partnerships for water infrastructure projects?

Focus on building trust, clear communication, and understanding the needs of stakeholders. Discuss your strategies for aligning mutual goals and how those components contribute to the success of water infrastructure initiatives.

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How do you measure the success of a partnership in the context of water and sanitation projects?

Share your metrics for success, such as increased access to water, customer satisfaction, or financial performance. Emphasize the importance of data-driven reporting and how it informs future decisions and strategies for ongoing partnerships.

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What approaches do you take to ensure customer satisfaction and retention in your accounts?

Discuss your proactive communication strategies, the importance of feedback loops, and how you often go beyond what's expected to meet the needs of partnership accounts. Provide examples of how these strategies successfully impacted customer relationships.

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How would you tackle conflicting interests among stakeholders in a partnership?

Talk about your experience with conflict resolution, emphasizing collaboration and finding common ground. Provide an example of a situation where you successfully navigated differing interests to achieve a win-win solution.

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What role do you think innovation plays in water and sanitation financing?

Highlight the importance of innovative financing solutions in addressing the ongoing global water crisis. Share any experiences where you’ve implemented creative strategies or tools that advanced project goals or stakeholder engagement.

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How do you stay informed about trends in water infrastructure and financing?

Discuss your commitment to continuous learning through industry publications, professional networks, and conferences. Mention specifics like subscriptions to relevant journals or participation in forums for sharing best practices.

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Describe a successful project you managed and the impact it had on the community.

Be prepared to provide a detailed account of a project, discussing your role, what made it successful, and the measurable outcomes achieved for the community. Share stories or testimonials that highlight the positive changes resulting from the project.

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What challenges have you faced in previous partnerships, and how did you overcome them?

Select a specific challenge where you had to think strategically to resolve issues. Outline your problem-solving approach and the eventual outcomes, underscoring the importance of resilience and adaptability in partnership management.

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Why do you want to work for Water.org and what do you hope to contribute as a Senior Partnership Account Manager?

Express your motivation for joining Water.org, maybe your personal connection to the mission. Articulate how your skills and experiences align with the role and what unique contributions you hope to make to enhance their impact in the global water landscape.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 9, 2025

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