Job details

Sales Support Coordinator

Get a free resume review

Overview

Waters Corporation is currently seeking a Sales Support Representative to join our organization. In this role, the individual will support external customers, Field Sales, in-house personnel and technical/sales. Specifically, the Sales Support Representative will assist with product recommendations, configuring/pricing of systems and the processing of customer orders/quotations/returns.

Responsibilities

Research quote requests with sales reps and suggest pricing and/or configuration alternatives to best suit customer financial needs and application requirements.
Process formal written bid responses in accordance with company and department polices and procedures.
Provide assistance with bid specifications, bid lists, legal documentation, terms & conditions, certificates of insurance, bid bonds and fees.
Assist customers with product configurations relative to pricing and will prepare written quotations and enter orders.
Function as focal point for special projects and on the job training.
Provide assistance/guidance to junior staff members
Provide assistance to department management including but not limited to reporting requirements, metrics, candidate interviews and workload prioritization.
Contribute to and update ISO work instructions.
Partner with Contracts Administrator to identify legal issues pertaining to purchase order contingencies.

Qualifications

Minimum of an Associates degree or in lieu of a degree a high school diploma with 3 years experience supporting sales orders/quotations/returns.
3-5 years experience supporting a field/sales organization. Preferably sales force focused on a medical device, biotech or high tech product
Excellent verbal and written communication skills
Ability to multi-task and prioritize workload and work independently
PC Literate – familiar with MS Word & Excel
Knowledge of SAP preferred but not required
Detail Oriented – excellent analytical skills
Positive, “can-do” attitude and sense of team camaraderie
Ability to read and understand Purchase Order Terms and Conditions

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Key Words

#LI-Hybrid

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Support Coordinator, Waters Corporation

Waters Corporation is excited to welcome a Sales Support Coordinator to our dynamic team in Milford! In this engaging role, you’ll act as a vital support system for our external customers and field sales personnel, ensuring that we deliver top-quality service. As a Sales Support Coordinator, you’ll be involved in everything from product recommendations to processing customer orders. Imagine collaborating with sales reps to find the best pricing and configuration to meet customer needs while providing essential assistance with bid specifications. You'll also have the opportunity to contribute to special projects and help mentor junior staff members, fostering a collaborative team atmosphere. Your day-to-day tasks will include drafting formal bid responses, preparing quotations, and updating ISO work instructions. We value your analytical skills and attention to detail, and we believe in empowering our employees to unlock their potential. At Waters, diversity and inclusion are at the heart of our mission, and we are committed to creating an inclusive environment where everyone can thrive. If you’re ready to take on this pivotal role and contribute to our mission of improving human health and well-being, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Support Coordinator Role at Waters Corporation

What are the primary responsibilities of a Sales Support Coordinator at Waters Corporation?

As a Sales Support Coordinator at Waters Corporation, your main responsibilities include assisting external customers, managing product configurations, processing customer orders and quotations, and providing support for bid specifications. You’ll work closely with sales reps to ensure strong price point recommendations and help with drafting formal bid responses according to company policies.