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Job details

Technical Support Specialist

Webflow is a Website Experience Platform that empowers modern marketing teams to build and manage stunning websites. We're looking for a Technical Support Associate to deliver exceptional customer experiences and support our users effectively.

Skills

  • High-touch customer support experience
  • Proficiency in HTML, CSS, DNS, JavaScript
  • Analytical and critical thinking
  • Strong written and verbal communication

Responsibilities

  • Deliver exceptional customer experiences
  • Assist customers using tools like Zendesk and Jira
  • Document and report bugs
  • Advocate for customer needs

Benefits

  • Equity ownership
  • 100% employer-paid healthcare
  • 12 weeks of paid parental leave
  • Flexible PTO
To read the complete job description, please click on the ‘Apply’ button
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CEO of Webflow
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Vlad Magdalin
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To bring development superpowers to everyone.

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CULTURE VALUES
Customer-Centric
Empathetic
Feedback Forward
Transparent & Candid
Reward & Recognition
Collaboration over Competition
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 9, 2024

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