Job details

Human Resources Assistant, Operations & Compliance

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WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Job Summary:

The HR Assistant is part of a centralized group within the HR team, that supports about 2,800 employees in the US and 1,500 international team members. He/she works closely with HR Central team members, the Director, Compliance & Operations and HR Business Partners to provide HR support to the organization and to their assigned HR Business Partner(s).

Responsibilities:

Performs routine tasks required to administer and execute human resource programs including but not limited to employment, compensation, performance management, and training & development
Handles routine HR policy, employment, HRIS, and process-related inquiries from employees and managers, referring complex and/or sensitive matters to the appropriate HR team
Assists in maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains accurate and up-to-date employee records in the HRIS system
Uses HRIS system to process employee transactions such as promotions, terminations, tuition reimbursement, and salary increases
Creates employment verification letters and completes employment verification forms
Facilitates the onboarding and offboarding process
Facilitates I-9 process to verify the identity and employment authorization of new employees hired within the US and ensures all forms are valid before expiration
Conducts New Hire Orientation
Works with HR Central team to respond to audits and data inquiries
Supports annual training through the Learning Management System
Prepares reports using HRIS and other systems
Proactively identifies and suggests HR process improvements
Participates in the administration of performance management, merit and bonus processes and compliance activities
Participates in projects with other HR team members on a variety of topics
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

Qualifications & Skills:

Bachelor’s degree in HR, Business or related field required, or equivalent work experience
1+ years in HR operations or a related administrative role preferred

Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or related software
Proficiency with or the ability to quickly learn HRIS, learning management & recruiting systems
Thorough knowledge of employment-related laws and regulations preferred

Average salary estimate

$57500 / YEARLY (est.)

min

max

$50000K

$65000K

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What You Should Know About Human Resources Assistant, Operations & Compliance, WebMD

At WebMD, we’re on a mission to provide the most reliable health information, and we're excited to welcome a Human Resources Assistant to our Operations & Compliance team. As an HR Assistant, you'll play a vital role in supporting our large and diverse workforce of about 2,800 employees across the US and 1,500 international team members. You’ll be the go-to person for executing core HR programs such as performance management, compliance with employment laws, and the onboarding and offboarding processes. You’ll interact closely with HR Central team members, the Director of Compliance & Operations, and HR Business Partners to ensure that our employees have the support they need while maintaining accurate records in our HRIS system. Whether it's creating employment verification letters, assisting with audits, or facilitating training, your attention to detail and excellent communication skills will shine through. Your work will greatly contribute to maintaining a positive workplace culture, and you’ll have the opportunity to suggest HR process improvements. If you are organized, analytically minded, and passionate about employee support in a tech-savvy environment, WebMD is the perfect place to further your HR career!

Frequently Asked Questions (FAQs) for Human Resources Assistant, Operations & Compliance Role at WebMD

What responsibilities does a Human Resources Assistant have at WebMD?

A Human Resources Assistant at WebMD is responsible for a variety of tasks that support HR operations. This includes performing routine HR responsibilities such as administering employment programs, assisting with compliance to employment laws, and managing employee records through the HRIS system. You will also facilitate the onboarding and offboarding of employees, respond to HR-related inquiries, and support performance management processes. Your role is crucial in ensuring that both employees and management have the necessary HR support.