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Senior Manager, Fulfillment Excellence

Weee! is seeking a Senior Manager of Fulfillment Excellence to lead fulfillment strategy and improve operational efficiency. The candidate should have strong experience in fulfillment operations and team management.

Skills

  • Fulfillment operations expertise
  • Leadership and team management
  • Communication and relationship-building
  • Data-driven decision making
  • Ecommerce experience

Responsibilities

  • Craft fulfillment strategies and optimize fulfillment economics
  • Lead the Fulfillment Center of Excellence team
  • Build and communicate roadmap and progress to stakeholders
  • Introduce new fulfillment capabilities and manage demand pipelines
  • Optimize packaging and provide process visibility through metrics

Education

  • Bachelor's degree in related field

Benefits

  • Medical, dental, and vision insurance
  • 401k with company match
  • Equity and bonus opportunities
  • Paid vacation and sick leave
  • Monthly mobile stipend
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$161250 / YEARLY (est.)
min
max
$144000K
$178500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Fulfillment Excellence, Weee! Inc

Are you ready to take your career to the next level? At Weee!, the largest ethnic e-grocer in the United States headquartered in vibrant Fremont, California, we are seeking a passionate Senior Manager, Fulfillment Excellence to join our innovative team and drive our next phase of growth. In this dynamic role, you’ll lead the charge in refining our fulfillment strategies and enhancing our operational efficiencies. Your keen eye for data and hands-on leadership style will be crucial in optimizing our fulfillment processes, ensuring that we're not only meeting but exceeding customer expectations. You’ll work closely with cross-functional teams to implement effective software solutions that streamline operations. Imagine crafting fulfillment strategies that cover everything from service reach to cost optimization while reducing labor expenses through innovative planning. Your expertise will help us scale our fulfillment capabilities and launch new initiatives that enhance service levels. Plus, you'll have the autonomy to develop and lead a high-performing team within our Fulfillment Center of Excellence. If you possess an entrepreneurial spirit and have a proven track record in e-commerce fulfillment operations, we are eager to hear from you. Together, let’s reshape the grocery business and create amazing experiences for our customers across the nation!

Frequently Asked Questions (FAQs) for Senior Manager, Fulfillment Excellence Role at Weee! Inc
What are the responsibilities of the Senior Manager, Fulfillment Excellence at Weee!?

As the Senior Manager, Fulfillment Excellence at Weee!, your primary responsibilities will include crafting fulfillment strategies, managing the Fulfillment Center of Excellence team, and driving optimization of fulfillment times and processes. You'll be at the forefront of introducing new capabilities aimed at improving service levels and reducing costs, while closely collaborating with cross-functional teams to ensure program success.

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What qualifications are required for the Senior Manager, Fulfillment Excellence position at Weee!?

To qualify for the Senior Manager, Fulfillment Excellence role at Weee!, candidates should have a minimum of 8 years of experience in fulfillment operations, with expertise in topology planning and fulfillment economics. Experience in leading teams, excellent communication skills, and a strong background in e-commerce settings are essential. A passion for grocery fulfillment and familiarity with fulfillment center automation is preferred.

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What does the career advancement path look like for the Senior Manager, Fulfillment Excellence at Weee!?

At Weee!, there are ample opportunities for career advancement as the company is in a significant growth phase. As the Senior Manager, Fulfillment Excellence, you’ll be in a pivotal role that could lead to higher managerial positions or even executive roles as we scale our operations and prepare for a potential public listing.

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What benefits does Weee! offer for the Senior Manager, Fulfillment Excellence position?

Weee! offers a competitive benefits package for the Senior Manager, Fulfillment Excellence position, including comprehensive health insurance options, a 401k plan with a company match, equity and bonus opportunities, generous vacation and sick time, mobile stipends, and monthly Weee! Points credits. We prioritize our employees' well-being to foster a positive working environment.

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What is the expected salary range for the Senior Manager, Fulfillment Excellence role at Weee!?

The expected US base salary range for the Senior Manager, Fulfillment Excellence position at Weee! is between $144,000 and $178,500. This range is influenced by various factors such as skills, experience, and location. Additional variable compensation elements may apply.

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Common Interview Questions for Senior Manager, Fulfillment Excellence
What strategies would you implement as a Senior Manager, Fulfillment Excellence at Weee!?

In an interview situation, you can discuss your approach to designing fulfillment strategies that prioritize efficiency, cost-effectiveness, and customer satisfaction. Show how your experience aligns with Weee!’s goals.

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How do you plan to lead your team effectively at Weee!?

Explain how you would foster a collaborative environment by setting clear expectations, providing regular feedback, and encouraging open communication. Highlight your leadership style and experiences that demonstrate your ability to motivate and develop a high-performing team.

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Can you describe a time you optimized a fulfillment process?

Prepare a specific example demonstrating your analytical skills in optimizing a fulfillment process. Detail the steps you took, the challenges faced, and the ultimate results achieved, focusing on metrics that improved performance.

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What experience do you have with fulfillment center automation?

Discuss your previous roles where you implemented automation techniques. Emphasize the technologies used, your role in the implementation process, and how it contributed to overall efficiency and service quality.

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How would you address challenges in fulfillment operations?

Illustrate your problem-solving skills with examples of past challenges you've faced in fulfillment operations. Show your approach to identifying root causes, developing solutions, and collaborating with cross-functional teams to overcome obstacles.

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What key performance indicators (KPIs) would you track for fulfillment efficiency?

Discuss essential KPIs such as order fulfillment accuracy, inventory turnover rate, and average delivery time. Explain why these metrics are critical for Weee! and how monitoring them can drive continuous improvements.

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How do you stay updated with industry trends and innovations in fulfillment?

Touch on your commitment to continuous learning, such as attending industry conferences, participating in webinars, and consuming relevant publications. Explain how you intend to leverage new trends to benefit Weee!'s fulfillment strategy.

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What collaborative tools do you utilize to work with cross-functional teams?

Describe the tools and technologies you use for collaboration, such as project management software, communication platforms, or data analytics tools. Highlight how these tools facilitate achieving common goals and streamline workflows.

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What are your thoughts on customer service in the fulfillment process?

Elaborate on the importance of customer service in fulfillment. Share how you plan to make fulfillment processes customer-centric and maintain high satisfaction levels at Weee!.

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How would you build a culture focused on fulfillment excellence within your team?

Articulate your vision for creating a culture of excellence, including fostering accountability through recognition programs, encouraging innovation in the fulfillment process, and ensuring alignment with Weee!'s core values.

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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
SALARY RANGE
$144,000/yr - $178,500/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 16, 2024

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