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CX Specialist - DE and EN Speaker
Wellhub is a corporate wellness platform seeking a CX Specialist for the German and English markets. This role focuses on delivering excellent support to users and gym partners in a multicultural environment.
Skills
- Fluent in German and English
- Experience in customer service
- Strong communication skills
- Detail-oriented
Responsibilities
- Identify and assess customers’ needs
- Manage customer communications via email and chat
- Provide accurate and complete information
- Handle customer complaints and follow up
- Build and maintain relationships with customers
- Manage the CRM system and updates
- Collaborate with multiple departments
Education
- None specified
Benefits
- Access to wellness resources
- Flexible work options
- PAID TIME OFF
- 100% paid parental leave
- Career growth opportunities
To read the complete job description, please click on the ‘Apply’ button
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Full-time, hybrid
DATE POSTED
November 20, 2024
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