Lead Site Reliability Engineer_

About this role:Wells Fargo is seeking a...In this role, you will:• Lead complex technology initiatives including those that are companywide with broad impact• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines• Design, code, test, debug, and document for projects and programs• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals• Lead projects, teams, or serve as a peer mentorRequired Qualifications:• 10+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education• 10+ years of experience in Production support/Site Reliability Engineering teams with continued focus on improving Platform health• Familiar with Agile or other rapid application development practices• Hands-on expertise with Automated testing, Process Automation & building dashboards using APM tools.• Experience with distributed (multi-tiered) systems, algorithms, relational databases and NoSQL databases.• Knowledge & Exposure caching tools (Redis, memcache) or messaging tools such as MQ, Kafka.• Must have working knowledge of APM tools such as splunk, GCL, ELK, Grafana, Prometheus etc.• Able to create Dashboards using GCL/Splunk/ELK and setup alerts.• Working knowledge of CICD is a plus - Source control like Git, Continuous Integration - Jenkins / UCD Release etc.• Ability to work with Engineering teams across the ecosystem such as Security, Networking & Infrastructure challenges which can impact platform health & resiliency.• Shell Scripting / DevOps tools like Ansible with good knowledge of yaml file to write playbooks.• Experience with distributed storage technologies like NFS as well as dynamic resource management frameworks PCF, Kubernetes / OpenShift, AWS or Azure.• Tech Stack: Java/J2EE (Spring, Spring Boot, Python, Shell Scripting, Kafka, Oracle, MongoDB etc.).• Able to work on shift duty in a 12/7 support organization.• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.• Bachelor's Degree in computer science, computer science engineering, or related experience required;Desired Qualifications:• Recognizes opportunities to adopt innovative technologies to enable business capabilities• Keeps up to date on current research and technology in the industry• Recognizes the importance of collaboration to achieve objectives• Clearly communicates ideas and concepts to others• Leads work effectively and acts on own initiative without being prompted• Provides feedback to team members in code reviews• Drive creative changes & continuous improvements• Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding• Balance feature development speed and reliability with well-defined service level objectivesJob Expectations:• You will be a core member of a SRE support team, will be utilizing the latest technology tools to write code, test cases, working with API specs and automate to maintain the resiliency, performance and availability of Digital Sales & Marketing platforms.• Strong & relevant experience in supporting Web/API platforms built using Java/java script Stack (Spring/Spring boot, Javascript -Angular/react)• Proficiency in dealing with Legacy infrastructure along with cloud infrastructure (on prem & 3rd party) such as PCF or Azure.• Identifying opportunities to adopt to new technologies while improving the efficiency by removing toil and continues to drive efficiency & optimization.• Proactive monitoring of app performance through Splunk, App dashboards, App dynamics & Dynatrace etc.• Represent Platform engineering teams during production outages and collaborate with engineering teams to resolve production outages. Collaborate with stake holders across engineering function to own/derive RCA & work towards permanent resolution.• Plan, support, execute and comply with governance programs/processes in support of a strong control environment in your functional area. Leverage process documentation to improve operational controls and identify and remediate process deficiencies.• Proactively identify, communicate, mitigate and escalate risk originating from non-compliance of processes, operational errors, and data integrity issues in all applicable processes.• Ability to influence SRE practices within and outside teams to enable a strong DevOps culture within the organization• Able to work on shift duty in a 12/7 support organization.• Responsible for working with Engineering teams to maintain the SLAs & SLOs. Constantly looking out for opportunities to improve platform metrics & communicate the same to stakeholders.• Exposure and proficiency in different API styles such as SOAP, REST, Micro services etc.• Working knowledge of Unix, Linux and Postman• This will be a lead/Senior engineer position where you will play a role of mentor/leader to coach other engineers in enabling SRE function• Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.• Willingness to work on-site at stated location on the job opening (This position offers a hybrid work schedule)• Relocation assistance is not available for this positionPay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$111,100.00 - $237,100.00BenefitsWells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.• 401(k) Plan• Paid Time Off• Parental Leave• Critical Caregiving Leave• Discounts and Savings• Health Benefits• Commuter Benefits• Tuition Reimbursement• Scholarships for dependent children• Adoption ReimbursementPosting End Date:15 Sep 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:• Third-Party recordings are prohibited unless authorized by Wells Fargo.• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company:WELLS FARGO BANKReq Number:R-368054-2Updated:Sun Aug 11 03:49:36 UTC 2024Location:CHARLOTTE, North Carolina