Senior User Researcher - 6m freelance contract

As a Senior User Researcher at Welltech, your primary responsibilities will include conducting user research, validating new ideas, and helping the team understand user needs. Your work will center around independent end-to-end studies, ensuring user experience flows into the product development process, and shaping frameworks that inform product roadmaps. You'll collaborate with cross-functional teams and communicate insights effectively.

To apply for the Senior User Researcher position at Welltech, you should have at least five years of hands-on user research experience for digital products. A proven track record of leading study phases—from planning to stakeholder alignment—is essential. Additional skills include adaptability, collaboration, and proficiency in mixed-methods research.

The work environment for a Senior User Researcher at Welltech is both flexible and remote-friendly. You'll collaborate with diverse teams across different time zones while having the autonomy to shape your research work. Welltech fosters a proactive culture where autonomy and trust are essential, allowing you to influence product decisions meaningfully.

At Welltech, user research is deeply integrated into our product development process. As a Senior User Researcher, you'll help embed insights into decisions regarding roadmaps and features. By emphasizing user-centered innovation, you'll play a crucial role in guiding our teams to rely on data-driven insights, making research an integral part of our creative methodologies.

As a Senior User Researcher at Welltech, you will employ a variety of methods tailored to the product's maturity, risk, and timeline. These methods include usability testing, concept testing, interviews, diary studies, and surveys. Your ability to integrate qualitative insights with quantitative data will ensure a comprehensive understanding of user experiences.

When discussing your research process, highlight your approach from scoping to synthesis. Emphasize how you identify user needs, select appropriate methods, and analyze results to derive meaningful insights that align with business goals.

Explain how you assess project impact based on business objectives, user needs, and time constraints. Emphasize collaboration with stakeholders to ensure alignment on research priorities and the ability to shift focus as needed.

Discuss your approach to clarifying ambiguous areas by breaking them down into researchable questions. Highlight examples of how you've successfully navigated uncertainty in past projects, leading to actionable insights.

Share specific examples of previous projects where you combined qualitative and quantitative research methods. Discuss how this approach has allowed you to validate findings and gain a deeper understanding of user experiences.

Illustrate your collaborative experiences by referencing specific projects where you worked alongside designers, PMs, or analysts. Highlight the value of communication and shared understanding in achieving research goals.

Prepare a case study from your experience where your research findings led to significant changes in a product's direction or design. Explain the impact this had on user experience and overall product success.

Mention specific tools and platforms you are familiar with for both conducting research and analyzing data, illustrating how these tools have enhanced your efficiency and effectiveness in past roles.

Discuss your strategies for presenting research findings, focusing on clarity and relevance. Highlight your ability to tailor insights to different audiences ensuring they understand the implications for product development.

Share specific challenges you’ve encountered in user research, detailing your problem-solving approach and any lessons learned that have improved your research practices or stakeholder relations.

Express your passion for health and wellness, and how Welltech's mission aligns with your professional goals. Convey your excitement about the potential to make a meaningful impact on user experiences in the health industry.