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Solutions Architect

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:


ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.


Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.


ROLE OVERVIEW

The Solutions Architect will be a key player in understanding client requirements and translating them into actionable, scalable solutions. You will work closely with our sales, operations, and recruitment teams to design, price, and execute custom AI and data services projects.

This role will require expertise in solutioning and pricing projects for large-scale machine learning (ML) and generative AI applications, including large language models (LLMs). You will need a deep understanding of AI workflows, data annotation/collection strategies, and cost optimization techniques.

We’re seeking someone with experience who is both strategic and hands-on, capable of leveraging their expertise to craft innovative solutions and effectively articulate their value to customers.


KEY RESPONSIBILITIES

· Solution Design: Lead the creation of end-to-end data and AI/ML solutions tailored to meet client requirements.

o Analyze customer use cases to identify the best approach for data collection, annotation, and quality assurance.

o Ensure scalability, cost-effectiveness, and alignment with customer goals.

· Pricing and Cost Analysis:

o Develop and validate competitive pricing models based on project scope, timelines, and deliverables.

o Collaborate with internal teams to ensure profitability while meeting client expectations.

· LLM and Generative AI Expertise:

o Provide insights and solutions for projects involving large language models, including fine-tuning and prompt optimization.

o Understand and articulate the data requirements specific to training LLMs or other generative AI models.

· Stakeholder Collaboration:

o Work closely with sales teams during pre-sales to present solutions and address client inquiries.

o Liaise with delivery teams to ensure seamless project handoff and execution.

· Proposal Development: Create and present detailed proposals, including technical workflows, pricing structures, and project timelines, to customers.

· Market Research and Innovation: Stay informed about industry trends, emerging technologies, and competitor strategies to keep our solutions at the forefront of the market.


REQUIRED QUALIFICATIONS

· Educational Background:

o Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related field.

o Advanced degree (e.g., Master’s or PhD) is a plus.

· Professional Experience:

o 3+ years in solutioning, technical architecture, or project management roles, preferably in the AI/ML or data services industry.

o Proven success in designing and implementing data-centric solutions for enterprise clients.

· Skills and Expertise:

o Strong understanding of AI/ML workflows, data annotation/collection processes, and quality assurance frameworks.

o Demonstrated experience creating competitive pricing models and cost analyses.

o Exceptional communication and presentation skills, with the ability to explain technical solutions to non-technical stakeholders.

o Proficiency in using project management tools and CRM software.


ADVANTAGEOUS SKILLS

· Technical Expertise:

o Hands-on experience with LLM fine-tuning, generative AI workflows, or data curation for advanced AI models.

o Familiarity with AI/ML tools and platforms.

· Industry Knowledge:

o Expertise in cloud ecosystems (AWS, Azure, GCP) and data security best practices.

o Prior experience in the linguistics or natural language processing (NLP) domain.

· Global Experience:

o Experience working in a multicultural environment or managing global projects.

o Familiarity with regulatory and compliance requirements for data handling in various regions.


WHAT WE ARE LOOKING FOR

We are seeking a driven, solutions-oriented individual who thrives in a fast-paced environment. The ideal candidate is a strategic thinker, capable of balancing client needs with organizational goals. They should be adaptable, innovative, and collaborative, with a passion for delivering impactful AI solutions and at least 3 years of relevant experience.


List of Benefits

- Medical Insurance

- Telemedicine Benefit

- Dental Insurance

- Vision Insurance

- FSA and HSA

- Life and Disability Insurance

- Vacation Time: unlimited

- Sick Time: 6 days per year

- Public Paid Holidays: 10 days per year

- Employee Assistance Program

- 401 (k) Retirement Plan

- Paid Maternity Leave

- Paid Adoption Leave


Salary: $150K to $160K.

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What You Should Know About Solutions Architect, Welocalize

Welo Data, a leading provider of high-quality datasets for AI models, is on the hunt for a talented Solutions Architect to join our dynamic team in the United States. As a pivotal part of our organization, you will help transform client requirements into scalable, actionable solutions that supercharge their AI initiatives. Imagine collaborating with our passionate sales, operations, and recruitment teams to design and execute custom projects in machine learning and generative AI, all while using your keen insights and technical expertise to deliver effective solutions. Your deep understanding of AI workflows and data collection strategies will empower you to lead innovative projects, analyze use cases, and ensure that our services align perfectly with customer needs. In this role, your strategic mindset will shine as you develop competitive pricing models and manage client discussions to articulate the value of our services effectively. With the chance to contribute to a mission-driven company that boasts over 25 years of experience and a global network of AI training experts, the opportunity to elevate clients' data has never been more exciting. If you’re passionate about shaping the future of AI and data services, as well as enjoying the benefits of a progressive workplace with both personal and professional growth opportunities, then Welo Data is the right place for you!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Welocalize
What are the primary responsibilities of a Solutions Architect at Welo Data?

As a Solutions Architect at Welo Data, your main responsibilities will include designing end-to-end AI and data solutions tailored to client needs, analyzing customer use cases for optimal data collection methods, developing pricing models, and collaborating with teams throughout the project lifecycle. You'll play a vital role in ensuring scalability and cost-effectiveness while working closely with sales teams during pre-sales activities.

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What qualifications are needed to become a Solutions Architect at Welo Data?

To become a Solutions Architect at Welo Data, candidates typically need a Bachelor's degree in Computer Science, Engineering, Data Science, or a related field. Having advanced degrees can be advantageous. With at least three years of experience in solutioning or project management, especially within the AI/ML sector, you'll need to demonstrate strong communication skills, technical expertise in AI workflows, and the ability to craft competitive pricing models.

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How does Welo Data ensure the quality of AI models as a Solutions Architect?

Ensuring the quality of AI models is central to the Solutions Architect role at Welo Data. This is achieved through a thorough understanding of data annotation/collection processes, rigorous quality assurance frameworks, and by keeping abreast of industry trends. You will apply this knowledge to develop scalable solutions that not only meet client specifications but also enhance overall project outcomes.

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In what ways does a Solutions Architect at Welo Data collaborate with other teams?

Collaboration is key for a Solutions Architect at Welo Data. You'll engage with sales teams during pre-sales discussions to present custom solutions, while also liaising with delivery teams to ensure seamless execution of projects. This collaborative framework supports the alignment of project goals, guaranteeing that client needs are met while optimizing internal processes.

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What is the salary range for a Solutions Architect at Welo Data?

The salary range for a Solutions Architect at Welo Data typically falls between $150,000 and $160,000 per year, commensurate with experience and qualifications. In addition to competitive compensation, Welo Data offers a range of benefits that include medical insurance, retirement plans, and unlimited vacation time, which reflects the company’s commitment to employee satisfaction and work-life balance.

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Common Interview Questions for Solutions Architect
How would you approach client needs to design a solution as a Solutions Architect?

When approaching client needs, it's essential to first gather detailed requirements by engaging in conversations with the client to fully understand their objectives. From there, analyze their use cases to identify the best strategies for data collection and annotation. Emphasizing a solutions-oriented mindset, present a detailed plan that aligns with their goals while showcasing scalability and cost-effectiveness.

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Can you explain your experience with pricing models in previous projects?

In discussing my experience with pricing models, I would provide examples from prior projects where I successfully developed competitive pricing strategies. Highlight your analytical approach—considering project scope, timelines, and deliverables—while collaborating with internal stakeholders to validate these models, ensuring profitability and alignment with client budgets.

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What role does data quality play in AI model performance?

Data quality is paramount in AI model performance, as poor-quality data directly impacts the accuracy and reliability of output. During interviews, emphasize your expertise in employing data annotation and collection processes that prioritize quality assurance. You can cite specific methodologies you might use to ensure high standards are maintained throughout the project lifecycle.

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How do you communicate complex technical solutions to non-technical stakeholders?

To communicate complex technical solutions effectively, I focus on simplifying language and concepts while relating findings back to the business goals. Use visuals, such as diagrams or flow charts, to help illustrate points. Tailoring the message to suit the audience's expertise allows for a better understanding, fostering stronger relationships and collaboration.

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Describe your understanding of large language models and their implications for AI projects.

Large language models (LLMs) have a profound effect on AI projects, particularly in natural language processing tasks. During the interview, share an example of how you've worked with LLMs, touching on aspects such as fine-tuning and prompt optimization. Discuss the relevance of data in training these models and highlight any hands-on experience you may have had with LLM workflows.

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What strategies do you use to stay current with industry trends?

To stay current with industry trends, I regularly engage with key publications, attend relevant conferences, and participate in professional networks associated with AI and data services. I also subscribe to newsletters and thought leader blogs to gain insights on emerging technologies, helping to keep my knowledge and skills sharp for client projects.

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How do you ensure that client expectations are managed throughout a project?

Managing client expectations involves clear and regular communication throughout the project lifecycle. Establishing initial goals and milestones helps set the tone. During the process, I ensure that I keep clients updated on progress and any potential challenges while providing solutions or alternatives to maintain their trust and satisfaction.

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In what ways do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing urgency and impact. I maintain a focus on client deadlines while utilizing project management tools to track progress and allocate resources effectively. Regular check-ins and evaluations of priorities allow me to remain adaptable and ensure timely delivery of projects.

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Can you share an experience where you overcame a significant challenge in a project?

During an interview, I would be prepared to discuss a specific project where I encountered a significant challenge, such as tight timelines or resource constraints. I would explain the steps I took to navigate the situation, emphasizing my problem-solving skills, effective communication with stakeholders, and how I rallied the team for a successful outcome.

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What is your experience with project management tools and how do you implement them?

I have extensive experience using project management tools such as Asana, Trello, and Jira, which helps organize tasks and monitor progress effectively. In interviews, I would explain how I implemented these tools by creating structured workflows, assigning responsibilities, and setting deadlines which enhance team collaboration and improve overall efficiency.

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Our mission is to be our clients trusted partner, sharing our broad expertise and valuable experience to create programs that deliver measurable results. The foundation of our success is defined by 4-Pillars: customer service, global teamwork, in...

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Full-time, on-site
DATE POSTED
December 13, 2024

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