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Community Manager - Tax Credit

Community Manager - Tax Credit

Who are we?

Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!

What is our Mission?

To create exceptional experiences by building value-driven communities that enrich lives.

What is our Vision?

To create:

  • Quality housing for residents
  • Meaningful careers for our associates
  • Strong partnerships with our service providers
  • Communities that consistently deliver exceptional experiences

What do we believe in?

At Wendover, we believe that by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.

The position?

We are seeking an outstanding Community Manager to join our team at Hawthorne Park, a 120-unit senior affordable community located in Orlando, Florida 32808.

What are we looking for?

We are looking for an outstanding, experienced professional Community Manager to be responsible for the direct management of our property in Orlando, FL 32808. The Community Manager should possess high energy, expert communication, relationship-building skills, and outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse group of people while keeping a strong sense of ownership attitude.

What are my responsibilities as a Wendover Community Manager?

Responsibilities

You will:

  • Manage all aspects of property
  • Inspect and arrange maintenance to meet company standards
  • Marketing of property and vacant spaces, on and off-site
  • Maintain a positive, productive relationship with residents
  • Oversee and manage property staff and assess performance
  • Ensure compliance with company policies and procedures
  • Management and implementation of resident activities and calendar
  • Oversee activity of the website and social media networks
  • Coordination of vendors
  • Rent collection, complete all financial reporting, and handling of accounts payable
  • Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends
  • Accomplish financial goals and report regularly on financial performance
  • Update job and market knowledge
  • Ensure compliance with codes, regulations, and governmental agencies
  • Resolve all day-to-day property management issues including disputes related to property agreements, tenant leases, and vendor contracts
  • Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
  • Report to Regional Manager
  • Attendance is an essential job function

***This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team.***

What do I need to qualify for this job?

  • Bachelor’s degree preferred
  • Property Management course (CAM) a plus
  • Proven work experience as a property manager
  • Fully understanding property management and its financial aspects
  • In-depth knowledge of all rules and regulations surrounding property management
  • Competency in MS Office and relevant databases and software
  • Proficiency in social media platforms including Facebook, Instagram
  • Interpersonal savvy with strong communication and presentation skills
  • Well-organized with excellent time management skills
  • Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
  • Professional appearance and demeanor

What are the Working Conditions/Environment/Physical Demands of this position?

  • Air-conditioned office, well-lit and well-ventilated. High level of confidentiality (confidential information with regards to financial documents during the budget process, in-coming mail, e-mail, telephone calls, vendor contracts, and lender/owner information)
  • This is a full-time position and may include after-hours and weekends
  • General office equipment use will include, but not be limited to the copier, scanner, fax, computer, tablet
  • Physical demands will require but not be limited to the mobility to effectively work in a standard office environment

What are the benefits of being a Wendover team member? What is in it for me?

In addition to good working conditions and competitive pay, we provide a plethora of supplemental benefits to all eligible associates. In keeping with this goal, each benefit program has been carefully devised. We are constantly studying and evaluating our benefits programs and policies to better meet present and future needs.

Plans Include:

  • Medical – we pay 90% of the associate-only premium up to a specific plan level
  • Dental
  • Vision
  • Life
  • LTD/STD
  • Paid Holidays
  • Generous Paid Time Off
  • Flexible Spending Accounts
  • Health Savings Account available for HDHP
  • Employee Assistance Program
  • Meaningful career development and growth
  • On-going training with educational reimbursement
  • 401(K) – We match 100% up to 3% of your annual salary
  • Rent discounted

To learn more about our amazing company, please visit www.wendovergroup.com

Wendover Management, LLC is an Equal Opportunity Employer and a Drug-Free Workplace. Employment offers are contingent upon a successful background/credit check and references the employer considers satisfactory.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager - Tax Credit, Wendover Management, LLC

As a Community Manager - Tax Credit at Wendover Management, LLC, you'll be at the helm of vibrant community living at Hawthorne Park in Orlando, Florida. We are looking for a passionate and experienced Community Manager who thrives in a dynamic environment. Your primary role will be to orchestrate property management for our 120-unit senior affordable community, ensuring that every aspect functions smoothly and efficiently. You will be responsible for creating exceptional experiences for our residents, whether it’s coordinating activities, managing budgets, or fostering positive relationships. Your knack for communication and relationship-building will shine as you engage with diverse groups, manage onsite staff, and oversee maintenance operations. With your strong organizational skills, you’ll ensure compliance with all regulations while continuously enhancing the living conditions for our residents. Being part of our mission means you are deeply invested in not just management but also the community’s wellbeing, ensuring that everyone feels valued and at home. If you’re someone who embraces leadership with high energy and a proactive attitude, joining our growing Wendover family could be the next step in your career journey. Let’s build meaningful connections and enrich lives together at Wendover Management.

Frequently Asked Questions (FAQs) for Community Manager - Tax Credit Role at Wendover Management, LLC
What are the key responsibilities of a Community Manager - Tax Credit at Wendover Management?

As a Community Manager - Tax Credit at Wendover Management, you will manage various aspects of property management including staff oversight, financial reporting, marketing of vacant spaces, and maintaining relationships with residents. Your role involves ensuring compliance with company policies, coordinating activities for residents, and enhancing community engagement.

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What qualifications do I need to apply for the Community Manager - Tax Credit position at Wendover Management?

To apply for the Community Manager - Tax Credit position at Wendover Management, you ideally need a bachelor’s degree, a solid background in property management, and comprehensive knowledge of relevant regulations. Experience with property management software and interpersonal skills are crucial for this role.

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How does Wendover Management ensure a positive community atmosphere for residents?

Wendover Management fosters a positive community atmosphere by prioritizing exceptional resident experiences. This includes organizing engaging community activities, maintaining clear communication channels, and addressing resident concerns promptly, ensuring everyone feels involved and respected.

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What is the work environment like for a Community Manager - Tax Credit at Wendover Management?

The work environment for a Community Manager - Tax Credit at Wendover Management is supportive and dynamic. You'll enjoy an air-conditioned office setting and have the flexibility to engage externally with residents and community partners, all while being part of a collaborative team.

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What growth opportunities does Wendover Management offer for Community Managers?

Wendover Management provides numerous growth opportunities for Community Managers, including ongoing training and career development programs. The company encourages professional growth and invests in its employees through educational reimbursement and mentorship initiatives.

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How important is customer service in the Community Manager - Tax Credit role at Wendover Management?

Customer service is at the heart of the Community Manager - Tax Credit role at Wendover Management. By prioritizing resident satisfaction and addressing their needs, you contribute significantly to the community's overall success and its residents' happiness.

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What benefits can I expect as a Community Manager - Tax Credit at Wendover Management?

As a Community Manager - Tax Credit at Wendover Management, you can expect comprehensive benefits including medical, dental, and vision coverage, competitive pay, generous paid time off, employee assistance programs, 401(K) retirement plans, and even rent discounts, all designed to support your well-being.

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Common Interview Questions for Community Manager - Tax Credit
Can you describe your experience in property management and how it prepares you for the Community Manager - Tax Credit role?

When answering this question, highlight your relevant experience in property management, discussing specific roles or projects that demonstrate your skill set in overseeing operations, managing budgets, and maintaining excellent relationships with residents. Be sure to share measurable outcomes from your previous positions to showcase your effectiveness.

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What strategies would you implement to promote resident engagement?

Discuss creative ideas you have for fostering resident engagement, such as organizing community events, leveraging social media for communication, and actively seeking feedback from residents to improve services. Emphasize how these initiatives can enhance the sense of community.

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How do you handle difficult situations with residents or vendors?

Explain your problem-solving approach, focusing on communication and empathy. Provide an example of a past challenge and how you navigated it to reach a satisfactory resolution for all parties. Highlight the importance of maintaining professionalism and a positive attitude.

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What tools or software do you use in property management?

Share your experience with property management software, data analysis tools, and communication platforms you have utilized. Be sure to highlight your proficiency in using these tools to streamline operations and enhance efficiency.

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Can you give an example of how you have successfully managed a budget in your previous roles?

Provide a specific example of budget management, discuss the process of budget creation, forecasting expenses, and monitoring variances. Highlight how your strategic management contributed to achieving financial goals within a property.

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What methods do you use to ensure compliance with property management regulations?

Outline your approach to staying updated on regulations impacting property management, including continuing education, attending workshops, or being a member of relevant organizations. Discuss how you implement these regulations in your daily tasks.

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How would you foster a positive relationship with the property staff under your management?

Discuss the importance of open communication, regular feedback, and professional development opportunities for staff. Share strategies for team-building and creating a collaborative work environment where everyone feels valued.

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What role does marketing play in your property management strategy?

Explain how marketing is critical for attracting new residents and maintaining occupancy rates. Share your experience with both digital and traditional marketing methods, and discuss how you measure the success of these initiatives.

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How do you prioritize tasks in a fast-paced environment?

Illustrate your time management and prioritization skills, providing examples of how you assess urgent tasks versus long-term projects. Discuss tools or methods you use to stay organized and meet deadlines without sacrificing quality.

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Why do you want to work as a Community Manager - Tax Credit at Wendover Management?

Show your passion for community building and shared values that resonate with Wendover Management’s mission. Share what excites you about the opportunity and how you envision contributing to the company’s goals.

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DXC Technology is an independent, end-to-end IT services company. The company offers their clients data architectures, and a partner network that helps drive collaboration and leverage technology independence. The company is headquartered in Tyson...

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Full-time, on-site
DATE POSTED
November 27, 2024

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