Position Summary:
Under direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility. Troubleshoots, over the phone, answers a broad range of technical questions regarding instrument performance, instrument capabilities, QC concerns and other product concerns as required. Assists in the training and direction of new personnel within the department.
Key Accountabilities:
Budget Managed (if applicable):
Internal Networking/Key Relationships:
Skills & Capabilities:
Minimum Knowledge & Experience Required for the Position:
International Mobility Required:
Travel Requirements:
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