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QA Manager and Reliability Engineer

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  •  Understanding platform specifications and requirements
  •  Perform platform analysis and verification from product definition and planning through production and release
  • Perform platform reliability prediction (MTBF), reliability growth assessment, and derating analysis
  • Develop HASS/HALT methods and procedures for platforms products
  • Evaluates, from a reliability standpoint, the materials, properties, and techniques used in production
  • Determines reliability requirements of components and systems to achieve company, customer, and any governmental agency reliability objectives
  • May propose changes in design or formulation to improve system and/or process reliability
  • Understanding platform level behavior characterizations
  • Participate in cross functional meetings such as with memory, firmware and product line teams to develop flash storage products
  • Knowledge on the PLC process of a product
  • Provides feedback on new system features for next generation platform developments
  • Participate in RCA, 8D, process improvements
  • Understanding of manufacturing operations and product/test engineering flow
  • Making sure product is meeting the reliability and quality spec

Qualifications

REQUIRED

  • Bachelor/Masters degree from Electrical/Electronics/Computer science preferred with 5+ years of experience in Reliability/Memory design/system engineering
  • Experience in storage platform design/characterization
  • Knowledge of Semiconductor physics and Computer Architecture is a plus
  • knowledge on factory operations and Agile methodology is a plus
  • Experience in platforms reliability and testing is a plus

SKILLS

  • Exceptional written and verbal communication skills
  • Proficient in Microsoft Office applications
  • Strong team player who can collaborate with colleagues

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 04/09/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

#LI-RR1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Average salary estimate

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What You Should Know About QA Manager and Reliability Engineer, Western Digital

Are you ready to take your career to new heights? At Western Digital, we’re looking for a QA Manager and Reliability Engineer in beautiful Colorado Springs, CO. This role is at the forefront of technology, where you’ll harness your skills to ensure our innovative storage solutions meet the highest reliability standards. In this dynamic environment, you’ll be diving into platform specifications and conducting thorough analyses, helping to bring our next generation of flash storage products to life. You will collaborate with various teams, contributing to exciting projects that influence major technology decisions worldwide. With responsibility for reliability predictions and assessments, you'll also play a critical role in the development of testing methods and procedures. Your previous experience in reliability and memory design will shine through as you evaluate materials and propose design changes. We value communication and teamwork here, so being a strong collaborator is key. If you are passionate about technology and have a keen eye for quality, this is the role for you. Join us at Western Digital and help us power innovation for a smarter, connected future, one flash memory storage device at a time!

Frequently Asked Questions (FAQs) for QA Manager and Reliability Engineer Role at Western Digital
What are the key responsibilities of a QA Manager and Reliability Engineer at Western Digital?

As a QA Manager and Reliability Engineer at Western Digital, your primary responsibilities include understanding platform specifications, performing reliability assessments, and developing robust testing methodologies. You'll be involved in evaluating materials and improving design reliability to meet company and governmental standards.

Join Rise to see the full answer
What qualifications do you need to be a QA Manager and Reliability Engineer at Western Digital?

To qualify for the QA Manager and Reliability Engineer role at Western Digital, you should hold a Bachelor’s or Master’s degree in Electrical or Computer Science, coupled with over five years of experience in reliability engineering. Familiarity with semiconductor physics, memory design, and Agile methodologies will certainly bolster your application.

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How does collaboration work in the QA Manager and Reliability Engineer role at Western Digital?

Collaboration is key at Western Digital. As a QA Manager and Reliability Engineer, you will participate in cross-functional meetings across various teams, including memory, firmware, and product line teams. This ensures that you're working hand-in-hand with diverse talents to develop our cutting-edge flash storage products.

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What skills are essential for a successful QA Manager and Reliability Engineer at Western Digital?

Essential skills for a QA Manager and Reliability Engineer include exceptional communication, proficiency in Microsoft Office tools, and a strong ability to collaborate in a team setting. Additionally, a solid understanding of manufacturing operations and product testing flows will complement your day-to-day activities.

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What is the working environment like for a QA Manager and Reliability Engineer at Western Digital?

Western Digital boasts an inclusive and dynamic working environment. As a QA Manager and Reliability Engineer, you will be part of a culture that thrives on innovation, diversity, and collaboration, stimulating both personal and professional growth.

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Common Interview Questions for QA Manager and Reliability Engineer
Can you explain your experience with reliability testing methods you would apply for the QA Manager and Reliability Engineer role?

Be prepared to discuss specific reliability testing methodologies you have employed, such as HALT (Highly Accelerated Life Testing) or HASS (Highly Accelerated Stress Screen). Highlight how you implemented these methods to ensure product reliability and any advancements they yielded in product performance.

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What approaches do you take to ensure cross-functional collaboration within engineering teams?

When responding, emphasize your experience in facilitating effective communication across teams, such as holding regular meetings, ensuring clear documentation, and sharing project updates to enhance team collaboration. Sharing a specific example of a successful cross-functional project will strengthen your answer.

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How would you assess and improve a product's reliability based on past experiences?

Detail your systematic approach to assessing reliability, including identifying metrics like MTBF (Mean Time Between Failures). Provide examples of how you've previously analyzed data and proposed meaningful improvements to product designs based on your assessments.

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What challenges have you faced during your time in reliability engineering, and how did you address them?

Be candid about a specific challenge you've faced, such as meeting tight deadlines or managing unexpected testing outcomes. Discuss the steps you took to overcome the challenge, showcasing your problem-solving skills and adaptability.

Join Rise to see the full answer
Describe a time when your input on new system features influenced a project outcome.

Share a story about how your feedback on system features led to significant enhancements in product performance or user experience. Focus on your analytical skills and how your recommendations were rooted in reliability assessments.

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How do you stay updated with the latest trends in reliability engineering?

Discuss the resources you follow to stay current, including industry publications, professional networks, or online courses. Highlight how this knowledge has positively impacted your work as a QA Manager and Reliability Engineer.

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Can you explain how you would approach performing MTBF calculations for a new product?

Outline your process for gathering failure data, defining the operational context, and calculating MTBF. Using specific metrics or tools you've applied in the past will demonstrate your expertise effectively.

Join Rise to see the full answer
What tools do you find most valuable in reliability testing, and why?

Mention various reliability testing tools such as Weibull analysis software or reliability databases. Explain how these tools automate processes, lend accuracy to testing, and assist in data analysis.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple projects as a QA Manager and Reliability Engineer?

Discuss your approach to project management, possibly touching on prioritization frameworks or tools you've used, like Agile methodologies. Share an example where your prioritization optimally guided project success.

Join Rise to see the full answer
What would you say are the essential qualities of a successful QA Manager and Reliability Engineer?

Declare the importance of technical expertise, effective communication, and analytical thinking. Emphasize that strong leadership and team collaboration are also vital for driving successful outcomes in reliability engineering.

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At Western Digital, we believe in the promise of data and we’re redefining how the world keeps and leverages it. We power the technology and develop the solutions that transform the possibilities of data into reality. At every step, we innovate wi...

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Full-time, on-site
DATE POSTED
January 11, 2025

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