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Engineering Tech II - job 2 of 3

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Company Description

Pay range: $22 - $24 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Wild Bear Inn places you in the heart of beautiful Pigeon Forge, Tennessee, which is nestled in the scenic Great Smoky Mountains, just minutes from Great Smoky Mountains National Park, the most-visited national park in the country. As a member of the Wild Bear Inn team, you will help provide guests with an unforgettable vacation getaway at our ideally situated hotel.

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineer Tech II, you will:

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
Troubleshoot and repair appliances and household fixtures
Understand HVAC systems and perform basic preventive maintenance and diagnostics
Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
Repair or replace tiles, grout, vinyl, and carpet as required
Work with pools, spas, and water features, including chemical balancing and cleaning tasks
Participate actively in procurement and inventory processes to ensure materials and tools are available for work
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools required for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

High school diploma required
Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
Must be at least 18 years old and have a valid driver’s license to drive company golf carts
Must be able to lift 50lbs and work in outdoor weather conditions
CPO (Certified Pool Operator) license as required by the resort
Written and verbal communication in English is expected
Ability to be versatile, work well under pressure, and meet deadlines
Must communicate effectively with supervisors and resort leadership
Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$47840 / YEARLY (est.)

min

max

$45760K

$49920K

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What You Should Know About Engineering Tech II, Westgate Resorts

Join the Wild Bear Inn team as an Engineering Tech II, where your skills will help create unforgettable experiences for guests in beautiful Pigeon Forge, Tennessee! Nestled in the scenic Great Smoky Mountains, our hotel is dedicated to providing exceptional service. As an Engineering Tech II, you will play a crucial role in supporting the resort operations by performing various maintenance tasks, from engaging in preventive maintenance to troubleshooting guest calls. You'll dive into projects like plumbing and minor electrical repairs, while also getting your hands dirty with HVAC maintenance and appliance troubleshooting. Creativity in repairs will be key as you repair interior and exterior surfaces, while safety practices will guide you at every step. You'll collaborate with management, use essential software like HotSOS, and keep our resort running smoothly while adhering to our core values of integrity and passion. Your experience in trades and maintenance, along with a knack for problem-solving in a fast-paced environment, will set you apart. Plus, with fantastic benefits and growth opportunities, Wild Bear Inn is the ideal place to advance your career.

Frequently Asked Questions (FAQs) for Engineering Tech II Role at Westgate Resorts

What are the key responsibilities of an Engineering Tech II at Wild Bear Inn?

An Engineering Tech II at Wild Bear Inn plays an essential role in maintaining the resort's operations. Responsibilities include performing preventive maintenance, troubleshooting plumbing and electrical issues, repairing appliances, managing HVAC systems, and working on interior and exterior repairs. Additionally, you'll be involved in maintaining water features, safely using tools, and assisting with inventory processes to ensure all materials are available.