Commercial HVAC/Refrigeration Service Technician-Louisville, KY - job 1 of 2

As a Commercial HVAC/Refrigeration Service Technician at Whaley Foodservice, your primary responsibilities include troubleshooting, diagnosing, and repairing commercial kitchen HVAC and refrigeration equipment. You’ll communicate repair statuses with customers and the branch office, ensure timely completion of service calls, maintain a well-stocked service vehicle, and uphold the high standards of cleanliness and professionalism that the company represents.

To qualify for the Commercial HVAC/Refrigeration Service Technician role at Whaley Foodservice, you should possess a 'Safety First' mindset and have at least three years of experience in commercial kitchen refrigeration and HVAC repairs. An HVAC Journeyman certification is essential, along with a valid driver's license and a clean driving record. Strong electrical and mechanical backgrounds, excellent customer service skills, and a clean background check and drug screen completion are also necessary.

Yes! Whaley Foodservice provides continuing education and industry certification opportunities for its Commercial HVAC/Refrigeration Service Technicians. This commitment to professional development means you can expand your skills and stay current with industry standards while working with us.

Working as a Commercial HVAC/Refrigeration Service Technician at Whaley Foodservice comes with a competitive salary, on-call pay, a company vehicle, and uniforms. Additionally, you’ll receive significant benefits, including a sign-on bonus for experienced technicians, paid holidays and vacation, 401k profit sharing, medical, dental, and company-paid life and disability insurance.

At Whaley Foodservice, you can expect a supportive and inclusive work environment. We celebrate diversity and are committed to fostering a workplace where all employees can thrive. Our focus on teamwork, safety, and professional growth ensures that you will feel valued and motivated in your role as a Commercial HVAC/Refrigeration Service Technician.

When answering this question, provide specific examples from your past roles that highlight your experience with commercial HVAC and refrigeration systems. Discuss the types of equipment you’ve worked with, the problems you’ve solved, and any situations where you improved system efficiency or resolved a critical issue.

Explain your systematic approach to troubleshooting, which may include assessing the problem, gathering information from users, using diagnostic tools, and testing components. Highlight your attention to detail and problem-solving skills, supplemented with a real-world example.

Emphasize the importance of safety in your work routine. Mention specific protocols you adhere to, such as wearing personal protective equipment, following OSHA guidelines, and conducting regular safety checks on your equipment. An example of a time when safety practices averted potential hazards can strengthen your response.

Discuss your organizational skills and any systems you utilize to manage inventory effectively. For instance, describe how you monitor stock levels in your service vehicle, ensure you have the right parts for specific calls, and communicate with the branch office for any additional requirements.

Customer communication is crucial in building trust and ensuring client satisfaction. Talk about how you keep customers informed about repairs, explain technical details in a comprehensible manner, and address customer concerns promptly to foster a positive relationship.

Share a specific situation where you faced a daunting repair challenge, detailing the problem, your troubleshooting steps, and the ultimate solution. Discuss the outcome and what you learned from that experience to show your capability and dedication.

Detail your time management strategies during service calls. You could mention planning your route ahead of time, prioritizing the most urgent repairs, and how you track time spent on each task to ensure prompt service delivery.

Outline the specific tools and equipment you are familiar with, such as multimeters, refrigerant gauges, and diagnostic software, along with your proficiency in using them to troubleshoot and repair various systems effectively.

Mention your commitment to continuous learning, such as attending workshops, pursuing additional certifications, or following industry news. Highlight any specific courses or training that have helped you stay current with evolving technologies.

Convey your admiration for Whaley Foodservice’s reputation and values. Reference your alignment with the company’s commitment to quality service, customer satisfaction, and your eagerness to contribute to a team that celebrates diversity and fosters professional growth.