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Medical Director, Clinical Program Design

Job Title: Medical Director, Clinical Program Design (MD/DO)

Location: Austin, TX or Hawaii Preferred; Denver, Seattle, Chicago, Atlanta, or New York also considered - Remote

About the Company 

Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.

About the Role

The Medical Director, Clinical Program Design will be responsible for leading the end-to-end development of patient care programs across current and future treatment areas. This includes programs focused on the management of chronic and complex conditions (e.g. obesity, menopause) as well as the expansion and replication of programs focused on urgent/convenience care (e.g. UTIs, Covid). This role requires a generalist physician who is passionate about primary care and who is experienced in the development and delivery of high-quality comprehensive care programs in a telemedicine setting. Candidates must be experienced in program framework design, development, and implementation, including the management of internal and cross-functional stakeholders as it relates to content development, clinician staffing, platform enhancements, and other requirements for success. The role will also require flexibility and the ability to thrive in a fast-moving environment. 

What You'll Do

  • Lead clinical program inception, design, development, and implementation to meet client requirements for novel care programs and for the expansion of preexisting programs.

  • Shepherd the creation of programs focused on the longitudinal management of chronic and complex conditions.

  • Leverage a network of clinical subject matter experts, including specialists. physicians, to identify program framework requirements and develop patient and provider facing content.

  • Manage a small team of direct reports tasked with the tactical requirements necessary to bring a program to life.

  • Collaborate with cross-functional stakeholders in R&D (product, engineering), operations, customer success, and finance.

  • Review team output to ensure clinical rigor and a high standard of care.

Who You Are

  • MD/DO.

  • Board certified in internal medicine or family medicine, required.

  • 5+ years of clinical practice experience post residency, preferably in an outpatient setting.

  • 2+ years designing and launching condition management programs, preferably in a health tech setting.

  • Experience leading teams and coordinating with cross-functional stakeholders in a health tech setting.

  • Excellent communication and interpersonal skills.

  • Ability to multitask in a fast-paced environment.

  • Strong attention to detail.

  • Experience providing obesity or menopause care is a plus, but is not required.

Salary and Perks

Pay Range: $202,000 - $288,000 base compensation.

Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position. The role will remain open until February 15, 2025. Any eligible candidate that meets the essential criteria of the role may apply via the job posting or through Wheel’s career page up until the designated application deadline. 

As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:

  • Medical, Dental and Vision 

  • Ancillary: Life, Short and Long Term Disability (no cost). 

  • Highlighted Perks

    • 401K plus match

    • Flexible PTO

    • Parental Leave

    • Stock options

    • Additional memberships and perks

Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

Average salary estimate

$245000 / YEARLY (est.)
min
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$202000K
$288000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Director, Clinical Program Design, Wheel

At Wheel, we're on a mission to transform healthcare delivery, and we're looking for a passionate Medical Director, Clinical Program Design to help lead the charge! In this exciting remote opportunity, you’ll take the reins in developing innovative patient care programs tailored to managing chronic conditions like obesity and menopause, as well as urgent care needs. We believe in empowering our clients with the best virtual care solutions, and that's where you come in. With a creative mindset and a foundation in primary care, your experience in program development and implementation will be vital to our success. You’ll be collaborating with a dynamic team and engaging with clinical experts to craft effective frameworks that enhance our offerings. Plus, your leadership will guide a talented group as you all bring these programs to life. Working with Wheel means flexibility and the chance to thrive in a fast-paced environment where your ideas are valued. If you have a proven track record in health tech, excellent communication skills, and a commitment to quality care, let’s connect and enhance virtual healthcare together. Join us in crafting the future of patient-centered solutions and making a real difference in the lives of many!

Frequently Asked Questions (FAQs) for Medical Director, Clinical Program Design Role at Wheel
What does the Medical Director, Clinical Program Design role at Wheel entail?

The Medical Director, Clinical Program Design at Wheel is responsible for the comprehensive development of innovative patient care programs, focusing on chronic conditions and urgent care. You'll lead the design and implementation process, collaborate with various stakeholders, and ensure high-quality clinical standards throughout.

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What qualifications are needed for the Medical Director, Clinical Program Design position at Wheel?

Candidates for the Medical Director, Clinical Program Design role at Wheel must possess an MD or DO and be board-certified in internal or family medicine. Additionally, you should have at least 5 years of clinical practice experience and 2 years of experience in designing care management programs, preferably in a health tech setting.

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How can I prepare for an interview for the Medical Director, Clinical Program Design position at Wheel?

Prepare for your interview for the Medical Director, Clinical Program Design role at Wheel by familiarizing yourself with virtual care models, current health tech innovations, and management strategies for chronic conditions. Be ready to discuss your past experiences related to program delivery and stakeholder collaboration.

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What type of environment does the Medical Director, Clinical Program Design position at Wheel operate in?

The Medical Director, Clinical Program Design role at Wheel thrives in a fast-paced, innovative environment, which encourages flexibility and adaptability. Candidates should be ready to multitask and collaborate across various teams to achieve program goals.

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What are the key responsibilities of the Medical Director, Clinical Program Design at Wheel?

Key responsibilities for the Medical Director, Clinical Program Design include leading the design and development of patient care programs, managing a team of direct reports, collaborating with cross-functional stakeholders, and ensuring the programs meet clinical standards and client requirements.

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What opportunities for growth and career advancement exist for the Medical Director, Clinical Program Design at Wheel?

At Wheel, the Medical Director, Clinical Program Design has great opportunities for growth in a rapidly evolving health tech landscape. You will be in a position to drive change and innovation, guiding new program initiatives and expanding leadership roles within diverse teams.

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Can the Medical Director, Clinical Program Design at Wheel work remotely?

Yes, the Medical Director, Clinical Program Design position at Wheel is primarily a remote role, providing significant flexibility while contributing to innovative healthcare solutions that impact lives.

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Common Interview Questions for Medical Director, Clinical Program Design
Can you describe your experience in program development related to chronic and complex conditions?

In responding to this question, you should share specific examples of past initiatives you've led or contributed to. Discuss the processes you followed, the stakeholders involved, and the outcomes achieved. Highlight any data you collected to demonstrate the impact of your program.

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How do you ensure clinical rigor in the programs you develop?

A strong answer would include the methodologies you use to maintain high clinical standards, such as peer review processes, collaboration with clinical experts, and adherence to established clinical guidelines. Share experiences or metrics that speak to the effectiveness of your approach.

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Describe a challenging situation you faced while leading a clinical program and how you resolved it.

Reflect on a specific challenge, detailing the context, the action steps you took, and the resolution. Emphasize your problem-solving skills, collaboration with your team, and the lessons learned that could enhance future project management.

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What strategies do you use to collaborate with cross-functional teams?

Discuss your collaborative approach, including regular communication, meetings, and alignment sessions. Highlight any tools or methodologies you use to facilitate teamwork and ensure that all perspectives are valued in program design.

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How do you stay updated with the latest trends and technologies in telemedicine?

Share your strategies for ongoing education, like attending industry conferences, participating in forums, or subscribing to relevant publications. Emphasize your proactive approach to integrating new knowledge and techniques into program designs at Wheel.

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What is your philosophy on patient-centered care, especially in a virtual setting?

Your answer should reflect a commitment to understanding patient needs, leveraging technology for better engagement, and ensuring that program design keeps patient outcomes at the forefront. Provide examples where you've implemented this philosophy in practice.

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How do you prioritize tasks when managing multiple projects?

Outline your prioritization strategy, whether you use project management tools, time management techniques, or depend on team input. Detail how you ensure critical timelines are met without sacrificing quality.

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What metrics do you consider essential in evaluating the success of a clinical program?

Discuss the key performance indicators (KPIs) relevant to program success in a clinical context, such as patient satisfaction scores, outcome measures, and engagement levels. Explain how you utilize these metrics for continuous improvement.

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Explain your experience in leading teams and fostering collaboration.

Provide examples of leadership roles you've held, focusing on how you build team cohesion and cultivate an environment that encourages collaboration. Highlight specific initiatives you've taken to support team growth and development.

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What role does technology play in your approach to designing clinical programs?

Your response could include discussing specific tools and platforms you’ve successfully integrated into program designs. Talk about how technology enhances patient access, data collection, and the overall effectiveness of care delivery.

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Wheel Health is a digital health company building the infrastructure required for virtual care to realize its full potential. For healthcare companies offering telehealth services, Wheel provides access to a tech-enabled, nationwide network of cli...

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Full-time, remote
DATE POSTED
November 27, 2024

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