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Chief Nursing Information Officer

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Reporting to the Vice President Digital Health and CIO, the Chief Nursing Information Officer (CNIO) will be responsible for driving change for nursing and allied staff through the implementation of William Osler’s new Hospital Information System. 

The CNIO will serve as the strategic liaison for digital health initiatives that have significant organizational change.  The CNIO will use their clinical workflow knowledge to help establish strategy in digital health for the use of technology, data, and evidence-based information systems to support quality patient care and professional practice.  The CNIO will foster a culture of innovation and adaptability, motivating clinical programs to embrace transformation to improve care at the bedside.

Accountabilities:

  • In partnership with the VP & CIO of Digital Health, CMIO and AVP of HIS, provide leadership and oversight for the development, implementation and adoption of the Hospital Information System and associated digital tools
  • Acts as a change agent in the identification, development, planning, implementation, and value measurement of informatics strategies to support high quality patient care and professional practice
  • Serves as the strategic liaison for IT efforts representing nursing, allied and patient care team needs.
  • In collaboration with CMIO, combines knowledge of patient care, informatics concepts and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in clinical settings.
  • With the CIO, CMIO and AVP of the HIS, works with vendors to proactively strategize on development and/or enhancement of clinical information solutions to meet organizational and patient care needs
  • Develops integrated clinical systems strategies in collaboration with other senior nursing/clinical and operational leaders, that supports the growth of the organization
  • Incorporates nursing and allied professionals research and evidence-based knowledge into informatics practice
  • Maintains relationships with key business partners and other industry leaders to leverage best practices, evaluate and promote emerging technologies, and distribute knowledge internally to inform plans and strategies
  • Chairs relevant organizational and project committees as required and participates as a representative on committees and serves as the Practice/Clinical Informatics subject matter expert
  • In collaboration with the CMIO, advance the practice and profile of the hospital information system and digital strategies at William Osler by participating on relevant local, regional, and provincial digital health advisory committees
  • Combines knowledge of patient care, informatics concepts and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective and efficient use of health IT in clinical settings.
  • Defines HIS requirements for nursing and other health disciplines as they relate to the strategic plan.

Qualifications

  • Master’s degree in nursing or equivalent combination of education and experience
  • 10 or more years of clinical experience in a complex health care service delivery environment with expertise in scaling and spreading change in health care delivery
  • Five or more years of management experience in a HIMSS Stage 6 or higher health care service delivery environment required
  • College of Nurses of Ontario member in good standing
  • Clinical Informatics or Health Informatics certificate preferred
  • Previous experience working with Epic HIS is an asset.
  • A demonstrated understanding of major trends in healthcare, especially in an acute care setting
  • Experience with implementation of evidence-based practice models in clinical settings, working with diverse members of interprofessional care teams
  • An individual who can lead in a complex environment, has a high tolerance for ambiguity
  • Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days (subject to change in accordance with operational requirements)

This is a Hybrid role. Roles that function remotely, but require essential, regular onsite weekly work.

Annual Salary:
Minimum:  $146,445.00
Maximum: $183,046.50

Application deadline: January 20, 2025

Applications are still open for external applicants

#LI-HT1 #FT

#LI-Hybrid

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Average salary estimate

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$146445K
$183046K

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What You Should Know About Chief Nursing Information Officer, William Osler Health System

Are you a passionate leader ready to revolutionize healthcare through technology? Join William Osler Health System (Osler) as the Chief Nursing Information Officer (CNIO) and play a vital role in shaping the future of nursing and allied health services. With a rich history of excellence in patient care and a deep commitment to diversity and inclusivity, Osler stands out as one of Canada's Top Employers. In this position, you will work closely with the Vice President of Digital Health and the CIO, taking charge of implementing a new Hospital Information System designed to enhance clinical workflows. You'll serve as the bridge between nursing, IT, and patient care, ensuring that technological advancements align perfectly with patient needs and professional practices. This means you'll be leading transformational initiatives that improve care delivery right at the bedside! By promoting a culture of innovation and adaptability, you will help front-line staff embrace new tools and systems. If you have a master's in nursing, extensive clinical experience, and a knack for strategic thinking, we want to hear from you! Your ability to navigate complex environments and work collaboratively within multidisciplinary teams will drive impactful changes in our operations. Bring your expertise in healthcare trends and informatics practices to Osler and take the next step in your career while making a meaningful difference in the lives of millions. Join us in our vision of patient-inspired healthcare without boundaries—apply for the Chief Nursing Information Officer role today and be part of something truly remarkable!

Frequently Asked Questions (FAQs) for Chief Nursing Information Officer Role at William Osler Health System
What are the key responsibilities of the Chief Nursing Information Officer at William Osler Health System?

The Chief Nursing Information Officer (CNIO) at William Osler Health System is pivotal in overseeing the implementation of the Hospital Information System and ensuring that the needs of nursing and allied staff are met. More specifically, the CNIO leads initiatives that enhance clinical workflows, serves as a change agent for informatics strategies, and collaborates closely with senior leadership to advance the organization’s digital health agenda.

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What qualifications are required for the Chief Nursing Information Officer position at Osler?

To qualify for the Chief Nursing Information Officer role at William Osler Health System, candidates should hold a master's degree in nursing or an equivalent combination of education and experience. Additionally, a minimum of 10 years of clinical experience in a healthcare setting is essential, with a preference for five years of management experience in a health services environment at HIMSS Stage 6 or higher.

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How does the CNIO at William Osler Health System contribute to patient safety?

The Chief Nursing Information Officer plays a crucial role in enhancing patient safety by leveraging digital tools and health informatics to ensure that all clinical practices are evidence-based. By fostering a collaborative environment and ensuring that nursing staff are well-versed in using healthcare IT systems, the CNIO contributes to safer, more effective patient care in a complex hospital setting.

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What kind of projects will the Chief Nursing Information Officer lead at William Osler?

The Chief Nursing Information Officer at William Osler will lead various digital health initiatives, including the implementation of integrated clinical systems. This involves strategic planning, vendor collaboration, and fostering innovation to ensure all initiatives promote high-quality patient care and meet operational needs.

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What is the importance of informatics knowledge for the Chief Nursing Information Officer at Osler?

Informatics knowledge is vital for the Chief Nursing Information Officer as it enables them to bridge the gap between clinical workflows and technology. This expertise allows the CNIO to develop effective strategies that enhance the use of health IT in clinical settings, ultimately improving care delivery and outcomes for patients at William Osler.

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Common Interview Questions for Chief Nursing Information Officer
How do you envision the role of Chief Nursing Information Officer evolving in the next few years?

In responding to this question, articulate your understanding of emerging trends in healthcare technology and express how you plan to leverage these trends to improve patient care and administrative processes. Highlight the adaptability required in digital health roles as technology and patient needs evolve.

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Can you describe a time you successfully led a change within a healthcare organization?

Share a specific example that illustrates your change management skills. Focus on defining the challenge, your strategic approach, and the positive outcomes. Emphasize collaboration with multidisciplinary teams and the importance of maintaining open communication during the transition.

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What strategies would you employ to ensure nurses are engaged in the adoption of new technologies?

Discuss your commitment to involving nursing staff at every step of the technology adoption process. Mention strategies such as education and training sessions, soliciting feedback, and creating opportunities for nurses to become champions of new systems, emphasizing the importance of their input in fostering a culture of acceptance.

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How do you prioritize competing projects as CNIO?

Describe a systematic approach to project prioritization, discussing factors like patient impact, available resources, and alignment with organizational goals. Highlight your ability to balance short-term needs with long-term strategic objectives in a complex organizational structure.

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What role do you think data plays in enhancing patient care?

Articulate your perspective on data's transformative role in patient care delivery. Discuss the importance of accurate data for clinical decision-making, safety protocols, and overall quality of care. Mention specific examples of how data-driven insights can improve health outcomes.

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How would you handle resistance from staff when implementing a new system?

Emphasize the importance of empathy and communication. Describe techniques for understanding concerns, providing support, and demonstrating the benefits of the new system to promote a positive culture around change. Showcase your ability to listen, educate, and motivate staff.

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What experience do you have with digital health strategies?

Discuss your previous roles and experiences related to digital health. Provide examples of strategies you formulated or implemented that resulted in improved care delivery, focusing on both qualitative and quantitative results in patient care through technology.

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How would you integrate informatics with nursing practice?

Explain your understanding of integrating informatics into everyday nursing practice. Discuss methods such as training programs, interactive workshops, or pilot projects that help nursing staff utilize informatics tools effectively to enhance patient care and improve workflows.

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What do you consider the biggest challenges facing CNIOs today?

You might discuss challenges such as fast-paced technological changes, regulatory constraints, or the need for ongoing education and support for staff. Convey your proactive attitude towards addressing these challenges and your strategies for overcoming them.

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Why do you want to work as CNIO at William Osler Health System?

Tailor your answer to reflect Osler’s values and mission. Highlight your alignment with their commitment to patient safety, diversity, and community engagement. Share a personal connection to the organization that illustrates your passion for contributing to its vision.

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DATE POSTED
December 22, 2024

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