Business Line Program Administrator

As a Business Line Program Administrator at Wilson Elser, you will be responsible for analyzing internal and external systems to provide insights, collaborating with program leads to ensure smooth operations, maintaining compliance, and developing training materials. Your role will involve regular interactions with clients, claims professionals, and attorneys to ensure effective communication and understanding of program metrics.

To qualify for the Business Line Program Administrator position at Wilson Elser, you'll need at least 3 years of civil litigation experience, preferably in a law firm or with an insurance company. A bachelor's degree or equivalent is required, and experience in project management or process improvement is a plus. Strong communication skills and proficiency in document management systems and Microsoft Office are essential.

Yes! The Business Line Program Administrator role at Wilson Elser can be performed remotely as long as you are based in one of the locations where we maintain an office. This flexibility allows you to work in an environment that suits your lifestyle while contributing to the firm's success from anywhere.

The salary range for the Business Line Program Administrator position at Wilson Elser is between $65,000 and $85,000 USD. Compensation decisions are based on various factors like experience, education, and market demands, ensuring each offer aligns with industry standards and individual circumstances.

Wilson Elser offers a fantastic benefits package for the Business Line Program Administrator position, including a robust 401k retirement savings plan, medical, dental, and vision insurance, as well as generous PTO. Additional perks include access to corporate discounts, professional development opportunities, and a commitment to a collaborative work environment.

In answering this question, highlight your time management skills and provide specific examples of how you've balanced competing demands. Discuss the techniques you use, like setting priorities or using project management tools, to ensure that all tasks are completed on time.

In your response, detail your approach to data analysis, including the tools you use and the types of metrics you assess. Provide an example where your insights led to a beneficial outcome, showcasing your analytical skills as a Business Line Program Administrator.

Discuss your understanding of compliance issues and share strategies you've implemented in past roles to maintain adherence to guidelines. Focus on your attention to detail and your proactive approach to identifying potential gaps and resolving them.

Share a specific instance where you successfully promoted teamwork among colleagues. Discuss the communication techniques you employed, how you set clear goals, and the outcomes of fostering a collaborative atmosphere in your role as a Business Line Program Administrator.

Describe your experience with specific document management systems and tools, emphasizing your proficiency with Microsoft Office Suite, particularly advanced Excel functionalities. Relate how these tools have facilitated your work as a Business Line Program Administrator.

Explain your approach to client relationships, focusing on your communication and problem-solving skills. Describe an example where you effectively addressed a client issue, highlighting your role in ensuring smooth workflows and deadlines.

Discuss your holistic approach to problem-solving, emphasizing how you assess situations, identify root causes, and propose actionable solutions. Provide an example where your process improvement efforts yielded measurable results in your previous roles.

Share techniques you use to maintain organization, such as task lists, prioritization strategies, or digital tools that help keep track of deadlines and responsibilities. Encourage the interviewer to ask about specific challenges you've faced and how you managed them.

Articulate the qualities and skills you believe are essential for success in this role, such as strong leadership, analytical thinking, and excellent communication. Offer examples of how these traits have benefited you in previous positions.

Express your enthusiasm for the role by linking the responsibilities to your skills and interests. Discuss the organization's values and culture, and how they resonate with your career aspirations, fostering a genuine connection with the interviewers.